Could not register the
device. Make sure the
device is ready for
registration.
The air conditioner is
not connected to the
router.
Enter the Wi-Fi setting on the
mobile device, then check if the
SSID of the air conditioner
(AC-UTY-
)
is connected. If the air
conditioner is connected, retry
the registration.
The router the
air conditioner is
connected to, has no
internet access.
Check if the router connected to
the air conditioner has internet
access. (You can check by
connecting the mobile device
to the router, then open the
website.) If there is no access,
connect the router to the internet,
then retry the registration.
The air conditioner is
already registered.
If there is a mobile device that
has already been registered to
the air conditioner, unregister
by using the registered mobile
device. Retry the registration
with the mobile device you wish
to register.
If you do not own the mobile
device registered to the air
conditioner (lost, property of
previous owner, etc.), please
ask your maker service
to unregister the mobile device.
Please notify the MAC address
of the WLAN adapter as written
on the Wireless LAN label.
* If the problem persists even if the all of the above is
conducted, please contact your dealer or authorized
service personnel. When asking for advice, please notify
the MAC address of the WLAN adapter as written on the
Wireless LAN label.
Error messages
Causes
Solutions
02-11
