Troubleshooting and tips
Troubleshooting and tips
Refer to the safety notes in the "Safety" manual and in the
"Getting started",
Page 8
chapter when connecting or disconnecting cables.
If a fault occurs, try to correct it as described in the following documentation:
•
in this chapter
•
in the documentation for the connected devices
•
in the help systems of the software used
•
in the documentation for your operating system
If you fail to correct the problem, proceed as follows:
►
Switch the device off.
►
Make a note of the steps and the circumstances that led to the fault.
►
Make a note of any error messages displayed.
►
Note the ID number of your device. The ID number can be found on the
type rating plate on the back of the casing.
►
Please contact your sales outlet or our service department (refer to the enclosed Help
Desk List or go to
"http://www.fujitsu-siemens.com/support/"
).
Troubleshooting
Power indicator remains off after you have switched
on your device
Cause
Remedy
The mains voltage supply is faulty.
►
Check whether the power cable is properly
plugged into the device and a grounded
mains outlet.
►
Switch the device on.
Internal power supply overloaded.
►
Pull the power plug of the device out of the
mains outlet.
►
Wait a moment.
►
Plug the power plug into a properly grounded
mains outlet again.
►
Switch the device on.
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A26361-K1182-Z120-1-7619, edition 3
