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Troubleshooting and tips
10600605407, edition 1
71
Keyboard controller error
►
Switch the notebook off with the ON/OFF switch.
►
Wait 3 - 5 seconds and switch on the notebook again.
If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.
Keyboard error
If you use an external keyboard:
►
Check the connection and reboot the notebook.
If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.
nn Stuck key
►
Make sure that no key is pressed.
If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.
Press <F1> to resume, <F2> to SETUP.
This error message appears if an error occurs during the self-test before starting the operating
system.
►
Press
the
F1
function key to start the operating system.
►
Enter
the
BIOS Setup Utility
programme by pressing
F2
.
Real Time clock error
►
Contact your sales outlet or our hotline/help desk.
nnnnK Shadow RAM failed at offset: xxxx Failing Bits: zzzz
►
Contact your sales outlet or our hotline/help desk.
System battery is dead - Replace and run SETUP
►
Contact your sales outlet or our hotline/help desk.
System cache error - Cache disabled
►
Contact your sales outlet or our hotline/help desk.
nnnnK System RAM failed at offset: xxxx Failing Bits: zzzz
If the error message appears repeatedly, please contact the place of purchase or our
hotline/help desk.
System timer error
►
Contact your sales outlet or our hotline/help desk.