FujiFilm X-A5, Owner'S Manual

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echnical Not
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12
Troubleshooting
Problem Problem Solution Solution
No picture or sound
on TV.
•
The camera is not properly connected : Connect the camera
properly (
P
170).
•
Input on the television is set to “TV” : Set input to “HDMI”
(
P
170).
•
The volume on the TV is too low : Use the controls on the tele-
vision to adjust the volume (
P
170).
The computer does not
recognize the camera. Be sure the camera and computer are correctly connected
(
P
175).
Cannot transfer RAW or
JPEG fi les to computer. Use MyFinePix Studio to transfer pictures (Windows only;
P
175).
Wireless Transfer
For additional information on troubleshooting wireless connec-
tions, visit:
http://digital-cameras.support.fujifilm.com/app?pid=x
Problem Problem Solution Solution
Problem connecting or
uploading pictures to
smartphone.
•
The smartphone is too far away : Move the devices closer
(
P
172).
•
Nearby devices are causing radio interference : Move the cam-
era and smartphone away from microwave ovens or cord-
less phones (
P
172).
Cannot upload images.
•
The smartphone is connected to another device : The smart-
phone and camera can connect to only one device at a
time. End the connection and try again.
•
There are several smartphones in the vicinity : Try connecting
again. The presence of multiple smartphones can make
connection diffi cult.
•
The image was created on another device : The camera may
not be able to upload images created on other devices.
•
The image is a movie : Uploading movies takes some time.
Movies intended for display on a smartphone or tablet
should be recorded at a frame size of 1280 × 720 (HD) or
smaller. For information on viewing the pictures on the cam-
era, visit:
http://app.fujifilm-dsc.com/en/camera_remote/