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If you have technical questions or if you need repair service, ask the following local distributor.
This product is provided with a warranty. Refer to the warranty card for detail.
There is a case that repair and Technical support cannot be accepted for some models which your
local distributor does not deal with.
These lists are subject to change without notice.
NORTH AMERICA
Canada
Fuji Photo Film Canada Inc.
Technical support
600 Suffolk Court Mississauga Ontario, L5R 4G4
TEL 1-866-818-FUJI (3854) http://www/fujihelp.ca
Repair service
600 Suffolk Court Mississauga Ontario, L5R 4G4
TEL 1-800-263-5018 FAX 1-905-755-2993 http://www/fujihelp.ca
U.S.A.
Fuji Photo Film USA
Technical support
1100 King George Post Rd., Edison, NJ 08837
TEL 800-800-3854 FAX 732-857-3487 [email protected]
Repair service
1100 King George Post Rd., Edison, NJ 08837
TEL 732-857-3000 FAX 732-857-3471 [email protected]
Hawaii
Fuji Photo Film Hawaii, Inc.
Technical support
94-468 Akoki Street, Waipahu, HI. 96797
& Repair service
TEL 1-808-677-3854, ext. 209 FAX 1-808-677-1443 [email protected]
CENTRAL & SOUTH AMERICA
Argentina
Imagen e informacion S.A.
Technical support
Fondo de la Legua 936 San Isidro Pcia. de Buenos Aires
& Repair service
TEL +54-11-4836-1000 FAX +54-11-4836-1144 [email protected]
Bolivia
Reifschneider Bolivia Ltda.
Technical support
Calle H N.° 5 - Equipetrol Norte - Santa Cruz
& Repair service
TEL +591 33 44 1129 FAX +591 33 45 2919 [email protected]
Brazil
Fuji Photo Film do Brasil Ltda.
Technical support
Av. Vereador José Diniz, 3400 - Campo Belo, Sào Paulo/SP
& Repair service
TEL 0800-12-8600 FAX +55 11 5091-4150 [email protected]
Chile
Reifschneider SA
Technical support
Av. El Conquistador del Monte 5024, Huechuraba,Santiago,Chile
& Repair service
TEL 02-4431500 FAX 02-4431596 [email protected]
Colombia
Animex de Colombia Ltda.
Technical support
Calle 44 N.° 13-43 Piso 2 Apartado 18001 - Bogotá
& Repair service
TEL +57 1 338-0299 FAX +57 1 288-2208 [email protected]
Ecuador
Espacri Cia Ltda
Technical support
Bolivar 5-69 y Hermano Miguel
& Repair service
TEL 593-72-835526 FAX 593-72-833157
Ecuador
Importaciones Espacri Cia. Ltda.
Technical support
Simón Bolivar 5-69 y Hno. Miguel - Cuenca
& Repair service
TEL +593 783 5526 FAX +593 783 3157 [email protected]
Mexico
Fujifilm de Mexico, S.A. de C.V.
Technical support
Av. Ejercito Nacional 351, Col. Granada 11520 Mexico, D.F.
TEL (52-55) 5263-5566 / 68 FAX (52-55) 5254-1508 [email protected]
Repair service
Av. Presidente Juarez 2007, Col. Tepetlacalco, 54090 Tlalnepantla, Edo. de Mexico
TEL (52-55) 5263-5500 FAX (52-55) 5254-1508 [email protected]
Paraguay
Errece S.R.L.
Technical support
Edificio Unitas 15 de Agosto 1035, Asunción
& Repair service
TEL +595 21 444256 FAX +595 21 444651 [email protected]
Peru
Procesos de Color S.A.
Technical support
Pablo Bermudez 111 Apartado 3794 - Esq. Arequipa - Lima 11
& Repair service
TEL +51 14 33 5563 FAX +51 14 33 7177 [email protected]
Uruguay
Fotocamara S.R.L.
Technical support
Cuareim 1439, montevideo, Uruguay
& Repair service
TEL +598-2-9002004 FAX +598-2-9008430 [email protected]
Uruguay
Kiel S.A.
Technical support
Maldonado 1787 Montevideo- Uruguay
& Repair service
TEL (05982) 419 4542 FAX (05982) 412 0046 [email protected]
Venezuela
C. Hellmund & Cia Sa
Technical support
Av. Ppal Diego Cisneros Caracas Venezuela Edf Oficentro
& Repair service
TEL 0212-2022300 FAX 0212-2399796 [email protected]
EUROPE
Austria
Fuji Film Oesterreich
Technical support
Traviatagasse/Pfarrgasse, 1230 Vienna, Austria
& Repair service
TEL 0043 1 6162606/51 or 52 FAX 0043 1 6162606/58 [email protected]
Belgium
Belgian Fuji Agency
Technical support
20, Avenue Lavoisier, Wavre, 1300, Belgium
& Repair service
TEL 3210242090 FAX 3210238562 [email protected]
FUJIFILM Digital Camera Worldwide Network
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Explanation of Terms
Deactivated batteries
Leaving an Ni-MH battery unused in storage for a long period may cause a rise in the level of substances that
inhibit current flow inside the battery and result in a dormant battery. A battery in this state is referred to as
deactivated.
Because current flow is inhibited in a deactivated Ni-MH battery, the battery’s original level of performance cannot
be achieved.
EV
A number denotes Exposure Value. The EV is determined by the brightness of the subject and sensitivity (speed)
of the film or CCD. The number is larger for bright subjects and smaller for dark subjects. As the brightness of the
subject changes, a digital camera maintains the amount of light hitting the CCD at a constant level by adjusting the
aperture and shutter speed.
When the amount of light striking the CCD doubles, the EV increases by 1. Likewise, when the light is halved, the
EV decreases by 1.
Frame rate (fps)
The frame rate refers to the number of images (frames) that are photographed or played back per second. For
example, when 10 frames are continuously photographed in a 1-second interval, the frame rate is expressed as 10
fps.
For reference, TV images are displayed at 30 fps (NTSC).
JPEG
Joint Photographic Experts Group
A file format used for compressing and saving color images. The higher the compression rate, the greater the loss
of quality in the decompressed (restored) image.
Memory effect
If an Ni-MH battery is repeatedly charged without first being fully discharged, its performance may drop below its
original level. This is referred to as the “memory effect”.
Motion JPEG
A type of AVI (Audio Video Interleave) file format that handles images and sound as a single file. Images in the file
are recorded in JPEG format. Motion JPEG can be played back by QuickTime 3.0 or later.
Smear
A phenomenon specific to CCDs whereby white streaks appear on the image when there is a very strong light
source, such as the sun or reflected sunlight, in the photography screen.
WAVE
A standard format used on Windows systems for saving audio data. WAVE files have the “.WAV” file extension and
the data can be saved in either compressed or uncompressed format. Uncompressed recording is used on this
camera.
WAVE files can be played back on a personal computer using the following software:
Windows: MediaPlayer
Macintosh: QuickTime Player
✽
QuickTime 3.0 or later
White Balance
Whatever the kind of the light, the human eye adapts to it so that a white object still looks white. On the other hand,
devices such as digital cameras see a white subject as white by first adjusting the color balance to suit the color of
the ambient light around the subject. This adjustment is called matching the white balance.
Exif Print Format is a newly revised digital camera file format that contains a variety of shooting information for
optimal printing.