78
6 Problem Solving
Other Errors
If the following message appears, resolve the problem by performing the corrective action.
062-790
O
O
O
O
[Cause]
The scanned document is copy-prohibited.
[Remedy]
Refer to “Safety Notes” in the User Guide for the types of
paper that are not copy-prohibited.
131-701
O
O
[Cause]
The file was saved with a different file name via Scan to PC
or Scan to Media.
[Remedy]
Select [Close].
131-702
O
O
[Cause]
The file was saved by overwriting the file of the same name
via Scan to PC or Scan to Media.
[Remedy]
Select [Close].
131-703
O
O
O
O
[Cause]
The number of pages scanned has reached the maximum
(500 pages).
[Remedy]
Re-load the rest of the pages and scan again.
Error Code
Category
Cause/Remedy
C
P
M
U
O
Error Code
Category
Cause/Remedy
C
P
M
U
O
A fault has
occurred.
Switch off the
machine.
Ensure that the
screen
disappears
before switching
it on.
(xxx-yyy)
O
O
O
O
O
[Cause]
An error occurred.
[Remedy]
Turn the power switch off, wait for the touch panel to go out,
and then turn the power switch back on.
If the same message appears, copy down "(xxx-yyy)". Switch
the scanner off, wait for the touch panel to go out, and then call
our Customer Support Center.
