Fuji Xerox DocuPrint M218 fw User Manual Download Page 376

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375

Troubleshooting

Troubleshooting

This chapter includes:

• "Clearing Jams" on page 376
• "Basic Printer Problems" on page 390
• "Display Problems" on page 391
• "Printing Problems" on page 392
• "Print Quality Problems" on page 394
• "Copy Problem" on page 408
• "Copy Quality Problems" on page 409
• "Fax Problems" on page 410
• "Scanning Problems" on page 412
• "Scan Driver/Printer Utility Problems" on page 414
• "Other Problems" on page 415
• "Understanding Printer Messages" on page 416
• "Contacting Service" on page 424
• "Getting Help" on page 425
• "Non-Genuine Mode" on page 429

Summary of Contents for DocuPrint M218 fw

Page 1: ...User Guide DocuPrint M218 fw...

Page 2: ...n CB 25 Illegal Copies and Printouts 26 Security Precautions for Using Wireless LAN Products 27 Product Features 28 1 Specifications 31 Copy Function 32 Print Function 34 Scan Function 35 Fax Function...

Page 3: ...dress for IPv4 Mode 74 Verifying the IP Settings 77 Printing and Checking the System Settings Page 78 Installing Print Driver on Computers Running Windows 79 Identifying Print Driver Pre install Statu...

Page 4: ...ge 188 Printer Settings 189 Printing with Web Services on Devices WSD 192 Adding Roles of Print Services 193 Printer Setup 195 6 Copying 197 Loading Paper for Copying 198 Preparing a Document 199 Maki...

Page 5: ...Fax Initial Settings 271 Setting Your Region 272 Setting the Printer ID 273 Setting the Time and Date 274 Changing the Clock Mode 275 Sending a Fax 276 Loading an Original Document on the ADF 277 Loa...

Page 6: ...g Sounds 317 Speaker Volume 318 Ringer Volume 319 Specifying the Fax Settings 320 Changing the Fax Settings Options 321 Available Fax Setting Options 322 Changing Setting Options 325 Printing a Report...

Page 7: ...Output Is Blank 398 Streaks Appear on the Output 399 Mottle 400 Ghosting 401 Fog 402 Bead Carry Out BCO 403 Auger Mark 404 Wrinkled Stained Paper 405 The Top Margin Is Incorrect 406 Protrudent Bumpy...

Page 8: ...upplies 448 Storing Consumables 449 Managing the Printer 450 Checking or Managing the Printer with CentreWare Internet Services 451 Checking Printer Status with SimpleMonitor Windows Only 452 Checking...

Page 9: ...Contents 8...

Page 10: ...copy scan and facsimile functions Please read this guide to achieve the best performance from this printer This guide assumes you are familiar with computers and the basics of network operation and c...

Page 11: ...ions before performing the required procedures Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking WARNING This equipment will be inopera...

Page 12: ...step instructions on how to set up your printer including the initial settings of the Fax and Scan functions Also describes how to setup wireless network User Guide HTML files this guide Describes ho...

Page 13: ...Using This Guide 12 Using This Guide This section includes Organization on page 13 Conventions on page 14...

Page 14: ...t driver 5 Printing Basics Describes the supported paper how to load paper and how to print data using various print features 6 Copying Describes how to copy documents and the adjustment features 7 Sc...

Page 15: ...mation that merits emphasis See also References within this guide 3 Orientation of documents or paper is described in this guide as follows Long Edge Feed LEF Loading the document or paper with the lo...

Page 16: ...or item that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for items that if not followed strictly can lead to severe or f...

Page 17: ...panel of this product for its rated ampere and voltage Never touch the power cord with wet hands It may cause electric shock Do not put an object on the power cord Always keep the plug connection fre...

Page 18: ...Once a month switch off this product and check if the power cord is plugged firmly into an electrical outlet the plug is not excessively heated rusted or bent the plug and electrical outlet are free...

Page 19: ...rface that can withstand a weight of 9 9 Kg DocuPrint M218 fw Otherwise if tilted the product may fall over and cause injuries Locate this product in a well ventilated area Do not obstruct ventilation...

Page 20: ...and condition always use it in the following environment Temperature 10 32 C Humidity 10 85 When the product is left in a chilly room and the room is rapidly warmed up by heater dew condensation may...

Page 21: ...ngs on the product Liquid container such as flower vases or coffee cups Metal parts such as staples or clips Heavy objects If liquid is spilled over or metal parts are slipped into the product it may...

Page 22: ...electric shock Do not attempt to remove a paper deeply jammed inside the product particularly a paper wrapped around the fusing unit or the heat roller Otherwise it may cause injuries or burns Switch...

Page 23: ...r its disposal Keep drum cartridges or drum if not a cartridge type and toner cartridges out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink wa...

Page 24: ...and Caution Labels Always follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries and electric shock never touch the area with the High Temperature o...

Page 25: ...Xerox reuses returned toner cartridges or toner containers and drums photoreceptors to make recycle parts recycle materials or energy recovery Proper disposal is required for toner cartridges no long...

Page 26: ...instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this product does cause harmful inter...

Page 27: ...les of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or tradem...

Page 28: ...nsmissions IDs passwords credit card numbers and other personal information Content of mail Unauthorized Access Criminal outsiders may access private or company networks without authorization to do th...

Page 29: ...uter to connect your USB storage device to save the scanned data Insert your USB storage device in the port on the printer and save the scanned data directly to your USB storage device For more inform...

Page 30: ...Fuji Xerox Imaging Technology The high resolution LED print head 1200 x 1200 and IE Technology produce smoother lines Image Enhancement Technology 1 200 dpi Conventional technology Jagged line Enhance...

Page 31: ...Product Features 30...

Page 32: ...inter Note that the specifications of the product may change without prior notice NOTE Some features are not available on some models This chapter includes Copy Function on page 32 Print Function on p...

Page 33: ...size is 215 9 355 6 mm Output Paper Size Multipurpose feeder Maximum Legal Minimum 76 2 148 5 mm 3 5 85 Priority sheet inserter Maximum Legal Minimum 76 2 190 5 mm 3 7 5 Image loss width Top edge 4 m...

Page 34: ...ily to perform image stabilization Output Tray Capacity DocuPrint M218 fw Center output tray Approximately 100 sheets A4 Document output tray Approximately 15 sheets A4 IMPORTANT Fuji Xerox P paper 64...

Page 35: ...ws Server 2008 Windows Server 2008 R2 Windows 8 or Windows Server 2012 Operating System Standard GDI driver Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft W...

Page 36: ...00 dpi 300 300 dpi 200 200 dpi Scanning Halftone Monochrome 8 bit Color 24 bit Scanning Speed Monochrome 8 5 sheets minute Color 2 sheets minute For ITU T No 1 Chart A4 200 dpi IMPORTANT The scanning...

Page 37: ...Windows Server 2003 x64 Microsoft Windows Server 2008 x64 Microsoft Windows Vista x64 Microsoft Windows Server 2008 R2 Microsoft Windows 7 x64 Microsoft Windows 8 x64 Microsoft Windows Server 2012 x6...

Page 38: ...or image information and does not include the controlling time for the communication Note that the actual transmission time depends on the content of documents the machine that the recipient uses and...

Page 39: ...ction Operating System Microsoft Windows XP Microsoft Windows Vista Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows 7 Microsoft Windows 8 Microsoft Windows XP x64 Microso...

Page 40: ...ic Operation This chapter includes Main Components on page 40 Turning On the Printer on page 46 Setting Initial Settings on the Operator Panel on page 47 Printing a Panel Settings Page on page 48 Powe...

Page 41: ...eration 40 Main Components This section provides an overview of your printer This section includes Front View on page 41 Rear View on page 42 Automatic Document Feeder ADF on page 43 Operator Panel on...

Page 42: ...eeder Tray 7 Document Output Tray 8 Power Switch 9 Toner Access Cover 10 Front Cover 11 Paper Width Guides 12 Length Guide 13 Slide Bar 14 Multipurpose feeder MPF 15 Priority Sheet Inserter PSI 16 Pap...

Page 43: ...fw 1 ADF Cover 2 Ethernet Port 3 USB Port 4 Wall Jack Connector 5 Phone Connector 6 Rear Cover Handle 7 Power Connector 8 Rear Cover 9 Transfer Roller 10 Paper Chute 11 Paper Feed Roller 12 Transfer D...

Page 44: ...43 Basic Operation Automatic Document Feeder ADF 1 ADF Cover 2 Document Guides 3 ADF Glass 4 Document Glass 5 Document Feeder Tray 6 Document Cover 6 1 2 3 5 4...

Page 45: ...w Enters characters and numbers 9 Redial Pause button Re dials a telephone number Inserts a pause during dialing 10 Speed Dial button Calls up a stored telephone number 11 Clear All button Resets the...

Page 46: ...ton to save the current entry or setting See Using the Numeric Keypad on page 372 for details on how to use the numeric keypad to enter alphanumeric characters 22 LCD Panel Displays various settings i...

Page 47: ...he power cord to the power connector on the rear of your printer see Rear View on page 42 2 Connect the other end of the cord to the power source 3 Turn on the printer NOTE When you turn on the printe...

Page 48: ...re information about the operator panel see Understanding the Printer Menus on page 328 For the DocuPrint M218 fw 1 Select the language you want to use on the operator panel and then press the button...

Page 49: ...eration 48 Printing a Panel Settings Page The Panel Settings page shows current settings for the operator panel menus This section includes The Operator Panel on page 49 The Printer Setting Utility on...

Page 50: ...erator Panel NOTE The reports and lists are all printed in English 1 Press the System button 2 Select Report List and then press the button 3 Select Panel Settings and then press the button The Panel...

Page 51: ...inter Printer Setting Utility NOTE The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer lis...

Page 52: ...is also manually activated by pressing the Energy Saver button when the display shows Select Function When the printer is in the Low Power mode the LCD backlight turns off In the Sleep mode the Energy...

Page 53: ...ress any button on the operator panel To exit the Sleep mode press the Energy Saver button NOTE When the printer is in the Sleep mode all buttons on the operator panel except the Energy Saver button d...

Page 54: ...re programs depending on your operating system This chapter includes Print and Scan Drivers on page 54 CentreWare Internet Services on page 55 Printer Setting Utility Windows Only on page 57 SimpleMon...

Page 55: ...ides access to your printer features The scan driver enables you to scan images directly to your personal computer and place scanned images directly into an application via USB or the network The scan...

Page 56: ...s easily Anyone on your network can access the printer using the CentreWare Internet Services In administrative mode you can change the configuration of the printer set up your fax directories and man...

Page 57: ...bled for Administrator Mode 6 In the Administrator Login ID field enter a name for the administrator NOTE The default ID and password are 11111 and x admin respectively 7 In the Administrator Password...

Page 58: ...etting Utility The Printer Setting Utility consists of the Printer Settings Report Printer Maintenance and Diagnosis tabs The Printer Setting Utility is installed with your print driver NOTE The Passw...

Page 59: ...ppears The Printer Status window alerts you when there is a warning or when an error occurs for example when a paper jam occurs or toner is running low By default the Printer Status window launches au...

Page 60: ...uncher Btype window appears 2 The Launcher Btype window provides several buttons Status Window Printer Setting Utility Troubleshooting Address Book Editor and Express Scan Manager To exit click the X...

Page 61: ...ith your print driver Address Book Editor Opens the Address Book Editor which allows you to add and edit Address Book entries See also Address Book Editor on page 61 Express Scan Manager Opens the Exp...

Page 62: ...an add Fax entries E Mail entries Server entries When you start the software the Address Book Editor reads the printer s Address Book You can add edit and delete entries After making changes you can t...

Page 63: ...ress Scan Manager and configure the output destination of the scanned image files Click Open the image file to display scanned files saved in the specified destination after scanning The Express Scan...

Page 64: ...ks run the appropriate EXE file in the DocuWorks document handling software Windows supports DocuWorks and DocuWorks Viewer Light DocuWorks is available only for Windows NOTE For more information on D...

Page 65: ...Printer Management Software 64...

Page 66: ...tallation This chapter includes Overview of Network Setup and Configuration on page 66 Connecting Your Printer on page 67 Setting the IP Address on page 70 Installing Print Driver on Computers Running...

Page 67: ...printer s TCP IP address which is required to identify the printer on the network Microsoft Windows operating systems Run the Installer on the Software Pack CD ROM to automatically set the printer s I...

Page 68: ...cables must meet the following requirements Connection Type Connection Specifications Ethernet 10 Base T 100 Base TX compatible USB USB 2 0 compatible Wireless IEEE 802 11b 802 11g Wall jack connector...

Page 69: ...ttached devices are turned off and unplugged from the power source outlet 2 Connect one end of a USB cable into the USB port at the rear of the printer and the other end to a USB port of the computer...

Page 70: ...printer as shown in the figure and then close the ferrite core IMPORTANT Do not twist the Ethernet cable too tightly The Ethernet cable may be cut off 3 Connect the Ethernet cable to the Ethernet port...

Page 71: ...IP and IP Addresses on page 71 Automatically Setting the Printer s IP Address on page 72 Dynamic Methods of Setting the Printer s IP Address on page 73 Assigning an IP Address for IPv4 Mode on page 7...

Page 72: ...With TCP IP protocols each printer and computer must have a unique IP address It is important that the addresses are similar but not the same only the last digit needs to be different For example your...

Page 73: ...DHCP server use the installer on the Software Pack CD ROM to detect or assign an IP address to your printer For further instructions insert the Software Pack CD ROM into your computer s CD DVD drive A...

Page 74: ...tings page Using the Operator Panel To turn on off either the DHCP or AutoIP protocol 1 On the operator panel press the System button 2 Select Admin Menu and then press the button 3 Select Network and...

Page 75: ...Checking the System Settings Page on page 78 Assigning an IP address is considered as an advanced function and is normally done by a system administrator Depending on the address class the range of th...

Page 76: ...e button The next three digits are highlighted 13 Repeat steps 11 to 12 to enter all of the digits in the IP address and then press the button 14 Press the Back button and then ensure that IP Address...

Page 77: ...w to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Util...

Page 78: ...ettings page to confirm that the IP address subnet mask and gateway address are appropriate Using the Ping Command To verify if the printer is active on the network run the ping command in your comput...

Page 79: ...ain If the IP address is not resolved automatically see Assigning an IP Address for IPv4 Mode on page 74 The Printer Setting Utility The following procedure uses Windows 7 as an example NOTE The repor...

Page 80: ...his section includes Identifying Print Driver Pre install Status for Network Connection Setup on page 80 Inserting the Software Pack CD ROM on page 82 USB Connection Setup on page 83 Network Connectio...

Page 81: ...If the IP address is 0 0 0 0 wait for a few minutes to resolve the IP address automatically and then print the System Settings page again If the IP address is not resolved automatically see Assigning...

Page 82: ...must be installed The following procedure uses Windows 7 as an example 1 Insert the Software Pack CD ROM into your computer 2 Click start Control Panel 3 Click System and Security 4 Click Windows Fire...

Page 83: ...een and then select Run setup exe If the CD does not automatically launch perform the following steps a For Windows XP Windows Server 2003 Windows Server 2008 and Windows Server 2008 R2 click Start st...

Page 84: ...then click Next 5 If you agree to the terms of the License Agreement click I accept the terms of the license agreement to continue the installation process and then click Next 6 If necessary click Pr...

Page 85: ...r on a server check box NOTE If the installer displays 0 0 0 0 when you intend to use the AutoIP feature you must enter a valid IP address to continue 5 Specify the printer settings and then click Nex...

Page 86: ...11b g compliant Bandwidth 2 4 GHz Data Transfer Rate IEEE 802 11b mode 11 5 5 2 1 Mbps IEEE 802 11g mode 54 48 36 24 18 12 9 6 Mbps Security 64 40 bit key 128 104 bit key WEP WPA PSK TKIP AES WPA2 PS...

Page 87: ...s Windows 7 as an example 1 Insert the Software Pack CD ROM into your computer s CD DVD drive The Easy Install Navi launches automatically 2 Click Start Setup 3 Click Connect Your Printer The connecti...

Page 88: ...ion 5 Ensure that Wizard is selected and then click Next 6 Follow the on screen instructions to connect the USB cable and perform other setup until the Printer Setup Utility screen appears NOTE If Fou...

Page 89: ...curity setting and then click Next The IP Address Settings screen appears 10 Select IP Mode depending on your network scheme When IPv4 is selected configure the following a Select Type b If you have s...

Page 90: ...Installation When Dual Stack is selected configure the following a Configure IPv4 Settings b If you have selected the Use Manual Address check box under IPv6 Settings enter the following item IP Addre...

Page 91: ...d Software Installation 90 11 Click Next The FAX Settings screen appears 12 Configure the fax settings if necessary NOTE If you will not use the fax feature select the I don t use FAX functionality ch...

Page 92: ...91 Printer Connection and Software Installation 14 Ensure that the wireless settings are displayed and then click Apply 15 Click Yes to restart your printer The Configuration Complete screen appears...

Page 93: ...ck Print Printer Setting 18 Confirm that Link Quality is shown as Good Acceptable or Low on the report NOTE When Link Quality is No Reception check if the wireless settings are correctly configured To...

Page 94: ...ess and then click Next 23 Check if the printer to be installed is listed in the Select Printer screen and then click Next NOTE If the printer to be installed is not listed in the Select Printer scree...

Page 95: ...gs screen The following procedure uses Windows 7 as an example Displaying Configure Wireless Settings Screen 1 Insert the Software Pack CD ROM into your computer s CD DVD drive The Easy Install Navi l...

Page 96: ...nd Software Installation 5 Select Advanced Select a connection method from the following Ethernet Cable on page 96 WPS PIN on page 102 WPS PBC on page 104 Operator Panel on page 106 CentreWare Interne...

Page 97: ...the Select Printer screen try the following steps Click Refresh to update the information Click Enter IP Address and then enter the IP address of your printer 4 Enter the SSID 5 Select Type of wireles...

Page 98: ...Installation When Dual Stack is selected configure the following a Configure IPv4 Settings b If you have selected the Use Manual Address check box under IPv6 Settings enter the following items IP Addr...

Page 99: ...nd Software Installation 98 8 Click Next The FAX Settings screen appears 9 Configure the fax settings if necessary NOTE If you will not use the fax feature select the I don t use FAX functionality che...

Page 100: ...99 Printer Connection and Software Installation 11 Ensure that the wireless settings are displayed and then click Apply 12 Click Yes to restart your printer The Configuration Complete screen appears...

Page 101: ...tructions until the Check Setup screen appears 16 Print a System Settings page from the operator panel See Printing a System Settings Page on page 188 17 Confirm that Link Quality is shown as Good Acc...

Page 102: ...ss and then click Next 20 Check if the printer to be installed is listed in the Select Printer screen and then click Next NOTE If the printer to be installed is not listed in the Select Printer screen...

Page 103: ...een instructions until the Check Setup screen appears 3 Confirm there are no errors displayed on the LCD panel and then click Start Installation If you see any errors click Trouble Shooting Guide and...

Page 104: ...tion 7 Select the software to be installed and then click Install 8 Click Finish to exit this tool The wireless configuration is complete When the WPS PIN operation is successful and the printer is re...

Page 105: ...on the LCD panel and then click Start Installation If you see any errors click Trouble Shooting Guide and follow the instruction 4 If you agree to the terms of the License Agreement click I accept th...

Page 106: ...tool The wireless configuration is complete NOTE For the WPS PBC operation on the wireless LAN access point refer to the manual supplied with the wireless LAN access point When the WPS PBC operation i...

Page 107: ...e terms of the license agreement to continue the installation process and then click Next 5 Check if the printer to be installed is listed in the Select Printer screen and then click Next NOTE If the...

Page 108: ...nstallation process and then click Next 5 Check if the printer to be installed is listed in the Select Printer screen and then click Next NOTE If the printer to be installed is not listed in the Selec...

Page 109: ...ows Server 2003 a Select Network Connections from Control Panel b Right click Wireless Network Connection and select Properties c Select the Wireless Networks tab d Ensure that the check box for Use W...

Page 110: ...rnet c Select Network and Sharing Center d Select Connect to a network e Select xxxxxxxx xxxxxxxx indicates a wireless device s SSID which you use from the network items listed in the available networ...

Page 111: ...net c Select Connect to a network under Network and Sharing Center d Select xxxxxxxx xxxxxxxx indicates a wireless device s SSID which you use from the network items listed in the available network li...

Page 112: ...s a wireless configuration software use it to change the wireless settings See the instructions below For Windows XP and Windows Server 2003 a Select Network Connections from Control Panel b Right cli...

Page 113: ...Close in the dialog box after confirming the connection is a success For Windows Server 2008 a Display Control Panel b Select Network and Internet c Select Network and Sharing Center d Select Connect...

Page 114: ...configure my wireless network settings is selected NOTE Be sure to write down the current wireless computer settings in step f and step h so that you can restore them later e Click the Advanced button...

Page 115: ...ID which you use from the network items listed in the available network list and click Connect f Click Close in the dialog box after confirming the connection is a success For Windows Server 2008 R2 a...

Page 116: ...address on the printer See Assigning an IP Address for IPv4 Mode on page 74 4 Launch your web browser 5 Enter the IP address of the printer in the address bar and then press the Enter key CentreWare I...

Page 117: ...he operating system See the instructions below For Windows XP and Windows Server 2003 a Select Network Connections from Control Panel b Right click Wireless Network Connection and select Properties c...

Page 118: ...nect f Click Close in the dialog box after confirming the connection is a success For Windows Server 2008 a Display Control Panel b Select Network and Internet c Select Network and Sharing Center d Se...

Page 119: ...P Printers and Faxes 2 Right click this printer icon and select Properties 3 From the Sharing tab select Share this printer and then enter a name in the Share name text box 4 Click Additional Drivers...

Page 120: ...and select the operating systems of all network clients using this printer 5 Click OK 6 Click Apply and then click OK For Windows 7 Windows 7 64 bit Edition and Windows Server 2008 R2 1 Click Start D...

Page 121: ...k box and then enter a name in the Share name text box 5 Click Additional Drivers and select the operating systems of all network clients that print to the printer 6 Click OK 7 Click Apply and then cl...

Page 122: ...then double click the host name 3 Right click the shared printer name and then click Connect Wait for the driver information to be copied from the server computer to the client computer and for a new...

Page 123: ...nd select Properties d On the General tab click Print Test Page When a test page is printed successfully installation is complete For Windows Server 2008 and Windows Server 2008 64 bit Edition 1 Click...

Page 124: ...Install driver 5 Wait until the driver is copied from the server to the client computer A new printer object will be added to the Devices and Printers folder The time taken for these activities varie...

Page 125: ...stall driver 6 Wait until the driver is copied from the server to the client computer A new printer object will be added to the Devices and Printers folder The time taken for these activities varies b...

Page 126: ...lect A network printer or a printer attached to another computer and then click Next 5 Click Browse for a printer and then click Next 6 Select the printer and then click Next If the printer is not lis...

Page 127: ...ext box and click Next The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the server installation process If...

Page 128: ...ext For example server host name shared printer name The server host name is the name of the server computer that identifies it on the network The shared printer name is the name assigned during the s...

Page 129: ...ox and then click Next The server host name is the name of the server computer that identifies it to the network The shared printer name is the name assigned during the server installation process If...

Page 130: ...ared printer by name and enter in the path of the printer in the text box and then click Next For example server host name shared printer name The server host name is the name of the server computer t...

Page 131: ...and Software Installation 130 Installing Print Driver on Computers Running Mac OS X This section includes Configuring Wireless Settings on the Operator Panel on page 131 Installing the Drivers and So...

Page 132: ...o configure a wireless setting from the following This section includes Manual Setup on page 131 Auto Setup With the Access Point on page 133 Manual Setup You can manually configure wireless settings...

Page 133: ...n 8 Select an encryption type and then press the button IMPORTANT Be sure to use one of the supported encryption methods to protect your network traffic 9 Enter the WEP key or pass phrase and then pre...

Page 134: ...he button 8 Select an encryption type and then press the button IMPORTANT Be sure to use one of the supported encryption methods to protect your network traffic 9 Enter the WEP key and then press the...

Page 135: ...tton 3 Select Network and then press the button 4 Select Wireless Setup and then press the button 5 Select WPS and then press the button 6 Select Push Button Control and then press the button 7 Select...

Page 136: ...then press the button 4 Select Wireless Setup and then press the button 5 Select WPS and then press the button 6 Select PIN Code and then press the button 7 Take a note of PIN code displayed on the op...

Page 137: ...n 4 Click Continue on the Introduction screen 5 Select a language for the Software License Agreement 6 After reading the Software License Agreement click Continue 7 If you agree to the terms of the So...

Page 138: ...Scanner Mac OS X 10 7 7 Select the printer connected via USB from the Printer Name Name for Mac OS X 10 8 list Name Location and Print Using Use for Mac OS X 10 8 are automatically entered 8 Click Ad...

Page 139: ...rint Using are automatically entered 6 Click Add When Using IP Printing 1 Turn on the printer 2 Ensure that your computer is connected to the network If you use wired connection ensure that the Ethern...

Page 140: ...elect the printer connected via USB from the Printer Name list Name Location and Print Using are automatically entered 9 Click Add When Using Bonjour 1 Turn on the printer 2 Ensure that your computer...

Page 141: ...ection is configured properly on your computer and printer 3 Start Printer Setup Utility NOTE You can find Printer Setup Utility in the Utilities folder in Applications 4 Click Add 5 Click IP Printer...

Page 142: ...s This chapter includes About Print Media on page 142 Supported Print Media on page 147 Loading Print Media on page 151 Setting Paper Sizes and Types on page 173 Printing on page 176 Printing with Web...

Page 143: ...ge 145 Print Media Storage Guidelines on page 146 Using paper that is not appropriate for the printer can cause paper jams image quality problems or printer failure To achieve the best performance fro...

Page 144: ...rom a sheet Use only paper envelopes Do not use envelopes with windows metal clasps or adhesives with release strips Print all envelopes single sided only Some wrinkling and embossing may occur when p...

Page 145: ...enters the printer first Place only loose sheets of paper in the ADF Adjust the document guides so that they fit against the documents Insert paper in the document feeder tray only when the ink on the...

Page 146: ...carbonless copy paper Paper with a rough surface such as Japanese paper pulp paper or fibrous paper Envelopes that are not flat or that have clasps windows or adhesives with release strips Padded env...

Page 147: ...temperatures and relative humidity Avoid attics kitchens garages and basements for storing print media Store print media flat Print media should be stored on pallets cartons shelves or in cabinets Av...

Page 148: ...kdown and damage to your printer To use the features of this printer effectively use the suggested print media that is recommended here IMPORTANT The toner may come off the print media if it gets wet...

Page 149: ...C5 SEF 162 229 mm Postcard 100 148 mm Postcard 148 200 mm Yougata 2 SEF 114 162 mm Yougata 2 LEF 162 114 mm Yougata 3 SEF 98 148 mm Yougata 3 LEF 148 98 mm Yougata 4 105 235 mm Yougata 6 98 190 mm You...

Page 150: ...in Statement SEF 139 7 215 9 mm Com 10 SEF 4 125 9 5 in Monarch SEF 3 875 7 5 in Monarch LEF 7 5 3 875 in DL SEF 110 220 mm DL LEF 220 110 mm C5 SEF 162 229 mm Yougata 2 SEF 114 162 mm Yougata 2 LEF...

Page 151: ...57 Loading Envelope in the Priority Sheet Inserter PSI on page 163 Printing on print media that differs from the paper size or paper type selected on the print driver may lead to paper jams To ensure...

Page 152: ...prevent jams and ensures trouble free printing Before loading print media identify the recommended print side of the print media This information is usually on the print media package NOTE After load...

Page 153: ...e MPF can hold 150 sheets of standard paper 16 2 mm 0 64 inches of thick paper 16 2 mm 0 64 inches of post cards Five envelopes 16 2 mm 0 64 inches of labels The PSI can hold 10 sheets of standard pap...

Page 154: ...epts print media within the following dimensions Width 76 2 215 9 mm 3 00 8 50 inch Length 148 0 355 6 mm 5 83 14 00 inch The PSI accepts print media within the following dimensions Width 76 2 215 9 m...

Page 155: ...do not remove the paper cover while printing is in progress Use only laser print media Do not use ink jet paper in this printer 1 Open the front cover 2 Pull the slide bar forward until it stops 3 Pul...

Page 156: ...forth and then fan them Straighten the edges of the stack on a level surface 6 Load print media on the MPF with the top edge first and with the recommended print side facing up 7 Adjust the paper widt...

Page 157: ...nt media NOTE Depending on the size of print media first slide the slide bar backward until it stops and then pinch the length guide and slide it backward until it touches print media 9 Insert the pap...

Page 158: ...the paper size setting by using the print driver NOTE For more information about setting the paper size and type on the print driver refer to the Help provided for the print driver Loading Envelope in...

Page 159: ...side facing down and the flap turned to the right To prevent DL Monarch Yougata 2 and Yougata 3 from being wrinkled they are recommended to be loaded with the print side facing up flap opened and fac...

Page 160: ...o paper jams and can cause damage to the printer NOTE If you do not load envelopes in the MPF right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown b...

Page 161: ...r Setup Navigator on the print driver Loading Postcard in the Multipurpose Feeder MPF NOTE When you print on postcards be sure to specify the postcard setting on the print driver to get the optimum pr...

Page 162: ...w postcard with the side to be printed on facing up and the left edge of the w postcard in first NOTE To confirm the correct orientation of each print media such as postcards see the instruction on th...

Page 163: ...r print media Do not use ink jet paper in this printer 1 Open the front cover 2 Insert the paper cover into the printer and then align the paper cover to the marking on the paper tray 3 Adjust the pap...

Page 164: ...t media is loaded in the PSI you must specify the paper size setting by using the print driver NOTE For more information about setting the paper size and type on the print driver refer to the Help pro...

Page 165: ...p the flap side facing down and the flap turned to the right To prevent DL and Monarch from being wrinkled they are recommended to be loaded with the print side facing up flap opened and facing you NO...

Page 166: ...to paper jams and can cause damage to the printer NOTE If you do not load envelopes in the PSI right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown...

Page 167: ...Printing Basics 166 To confirm the correct orientation of each print media such as envelopes see the instruction on the Envelope Paper Setup Navigator on the print driver...

Page 168: ...on page 170 Loading Print Media in the Priority Sheet Inserter PSI on page 171 NOTE When printing on curled paper straighten the paper and then insert it into the feeder When you start manual duplex...

Page 169: ...click Preferences The Paper Output tab of the Printing Preferences dialog box appears 3 From Duplex select either Flip on Short Edge or Flip on Long Edge to define the way 2 sided print pages are bou...

Page 170: ...rinter 3 From Paper Size select the size of the document to be printed 4 Select the Printer Features pane 5 From Feature Sets select Paper Handling 6 From Paper Type select the paper type to be used 7...

Page 171: ...h printing 2 After the even pages are printed remove the paper stack from the center output tray NOTE Warped or curled prints can cause paper jams Straighten them before setting them 3 Stack the print...

Page 172: ...inish printing 2 After the even pages are printed remove the paper stack from the center output tray NOTE Warped or curled prints can cause paper jams Straighten them before setting them 3 Stack the p...

Page 173: ...d to prevent print media from falling from the printer after the print job is complete Before printing a long length document ensure that the output tray extension is fully extended NOTE When you pull...

Page 174: ...he paper size and type on the operator panel before printing This section describes how to set the paper size and type on the operator panel See also Understanding the Printer Menus on page 328 This s...

Page 175: ...Press the System button 2 Select Tray Settings and then press the button 3 Select MPF and then press the button 4 Select Paper Size and then press the button 5 Select the correct paper size for the pr...

Page 176: ...ia loaded in the tray Otherwise print quality problems can occur 1 Press the System button 2 Select Tray Settings and then press the button 3 Select MPF and then press the button 4 Select Paper Type a...

Page 177: ...w to cancel a job This section includes Printing from the Computer on page 177 Canceling a Print Job on page 178 Selecting Printing Options on page 180 Printing Custom Size Paper on page 185 Checking...

Page 178: ...eature in the print driver window open the Help for more information The following procedure uses Windows 7 WordPad as an example To print a job from an application 1 Open the file you want to print 2...

Page 179: ...g 1 Press the Stop button NOTE Printing is canceled only for the current job All the following jobs will continue to print Canceling a Job From the Computer Windows Canceling a Job From the Taskbar Wh...

Page 180: ...in the upper right corner of the screen and move the mouse down and then select Settings Click Control Panel Hardware and Sound Devices and Printers For Windows Server 2012 on the Desktop screen plac...

Page 181: ...Printers For Windows Vista and Windows Server 2008 click Start Control Panel Hardware and Sound Printers For Windows 8 on the Desktop screen place the mouse pointer in the upper right corner of the s...

Page 182: ...nt printing options with a distinctive name and apply them to other print jobs Make selections on the Paper Output Graphics Layout or Watermarks Forms tab and then click Save under Favorites on the Pa...

Page 183: ...der Poster Mixed Document Output Size Reduce Enlarge Margin Shift Margin Restore Defaults Watermarks Forms tab Watermarks New Text New Bitmap Edit Delete First Page Only Forms Off Create Register Form...

Page 184: ...me and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets menu 4 Click Print to print the job Mac OS X Print Driver Printing Options The ta...

Page 185: ...asics 184 Printer Features 1 Detailed Settings Image Rotation 180deg 2 Paper Handling Paper Type Duplex Show Paper Size Type Error 3 Printer Specific Options Skip Blank Pages Supply Levels Item Printi...

Page 186: ...administrator s password only allows users with administrator rights to change the settings Users without the rights of administrator can only view the contents 1 Click start Devices and Printers 2 R...

Page 187: ...ted the custom size from Paper Size in step 4 select Same as Paper Size 8 Click OK 9 Click Print in the Print dialog box to start printing Using the Mac OS X Print Driver This section explains the pro...

Page 188: ...gs Click the name of the desired printer listed on the Printer Selection window The Printer Status window appears You can check the printer status and print job status For more information about Simpl...

Page 189: ...and then press the button The System Settings page is printed The Printer Setting Utility The following procedure uses Windows 7 as an example NOTE The reports and lists are all printed in English 1 C...

Page 190: ...pened and the list of menu items appears If the selection is a menu item the default menu setting for the menu item is displayed with a highlight Each menu item has a list of values for the menu item...

Page 191: ...computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Maintenance tab 3 Select the desired menu item Each menu ite...

Page 192: ...lect a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility app...

Page 193: ...his section provides information for network printing with WSD the new Windows Vista Windows Server 2008 Windows Server 2008 R2 Windows 7 Windows 8 and Windows Server 2012 This section includes Adding...

Page 194: ...on menu select Add Roles 3 Select the Print Services check box on the Server Roles window in the Add Roles Wizard and then click Next 4 Click Next 5 Select the Print Server check box and then click Ne...

Page 195: ...e settings and click Next until the Select server roles screen is displayed 4 Select the Print and Document Services check box 5 On the pop up window click Add Features 6 Click Next 7 Click Next on th...

Page 196: ...of available printers the WSD printer is displayed in the form of http IP address ws If no WSD printer is displayed in the list enter the printer s IP address manually to create a WSD printer To ente...

Page 197: ...Printing Basics 196...

Page 198: ...udes Loading Paper for Copying on page 198 Preparing a Document on page 199 Making Copies From the Document Glass on page 200 Making Copies From the ADF on page 202 Setting Copy Options on page 203 Ch...

Page 199: ...ng 198 Loading Paper for Copying The instructions for loading print documents are the same whether you are printing faxing or copying See also Usable Print Media on page 148 Loading Print Media on pag...

Page 200: ...er than 215 9 355 6 mm 8 5 14 inch different sizes or weights together booklets pamphlets transparencies or documents having other unusual characteristics in ADF Carbon paper or carbon backed paper co...

Page 201: ...Open the document cover 2 Place the document face down on the document glass and align it with the registration guide on the top left corner of the document glass 3 Close the document cover NOTE Leav...

Page 202: ...ding the number of copies copy size and image quality See also Setting Copy Options on page 203 To clear the settings use the Clear All button 6 Press the Start button to begin copying NOTE Press the...

Page 203: ...ass To make a copy from the ADF 1 Load up to 15 sheets of 64 gsm documents face up on the ADF with top edge of the documents in first Then adjust the document guides to the correct document size NOTE...

Page 204: ...e Back button is pressed the Clear All button is pressed or the Copy button is pressed again This section includes Number of Copies on page 204 Document Size on page 205 Output Paper Size on page 206...

Page 205: ...document glass and close the document cover See also Making Copies From the ADF on page 202 Making Copies From the Document Glass on page 200 2 Press the Copy button 3 Enter the number of copies using...

Page 206: ...page 200 2 Press the Copy button 3 Select Document Size and then press the button 4 Select the desired setting and then press the button NOTE Value marked by an asterisk is the factory default menu s...

Page 207: ...button 4 Select the desired setting and then press the button NOTE Value marked by an asterisk is the factory default menu settings To change the default setting of Output Paper Size change the settin...

Page 208: ...ing the number of copies copy size and image quality See also Setting Copy Options on page 203 6 Press the Start button to begin copying New Custom Size Portrait Y 297 mm 11 7 inch 148 355 mm 5 8 14 0...

Page 209: ...th top edge in first into the ADF or place a single document face down on the document glass and close the document cover See also Making Copies From the ADF on page 202 Making Copies From the Documen...

Page 210: ...the print media For details refer to Loading Print Media in the Multipurpose Feeder MPF on page 170 or Loading Print Media in the Priority Sheet Inserter PSI on page 162 For print media that can be lo...

Page 211: ...ment face down on the document glass and close the document cover See also Making Copies From the ADF on page 202 Making Copies From the Document Glass on page 200 2 Press the Copy button 3 Select Col...

Page 212: ...e 200 2 Press the Copy button 3 Select Document Type and then press the button 4 Select the desired setting and then press the button NOTE Value marked by an asterisk is the factory default menu setti...

Page 213: ...ighten Darken and then press the button 4 Select the desired setting and then press the button NOTE Value marked by an asterisk is the factory default menu settings 5 If necessary customize the copy s...

Page 214: ...Press the Copy button 3 Select Sharpness and then press the button 4 Select the desired setting and then press the button NOTE Value marked by an asterisk is the factory default menu settings 5 If ne...

Page 215: ...s and close the document cover See also Making Copies From the ADF on page 202 Making Copies From the Document Glass on page 200 2 Press the Copy button 3 Select Auto Exposure and then press the butto...

Page 216: ...he Copy button 3 Select Multiple Up and then press the button 4 Select the desired setting and then press the button NOTE Value marked by an asterisk is the factory default menu settings Off Does not...

Page 217: ...you are using the document glass and Multiple Up is set to Auto ID Card Copy or Manual the display prompts you for another page Select Yes or No and then press the button If you select Yes select Cont...

Page 218: ...page 200 2 Press the Copy button 3 Select Margin Top Bottom and then press the button 4 Press the or button or enter the desired value using the numeric keypad and then press the button NOTE Values ma...

Page 219: ...page 200 2 Press the Copy button 3 Select Margin Left Right and then press the button 4 Press the or button or enter the desired value using the numeric keypad and then press the button NOTE Values ma...

Page 220: ...200 2 Press the Copy button 3 Select Margin Middle and then press the button 4 Press the or button or enter the desired value using the numeric keypad and then press the button NOTE Values marked by...

Page 221: ...Press the System button 2 Select Defaults Settings and then press the button 3 Select Copy Defaults and then press the button 4 Select the desired menu item and then press the button 5 Select the desi...

Page 222: ...ng Overview on page 222 Scanning to a USB Connected Computer on page 223 Using a Scanner on the Network on page 228 Scanning to a USB Storage Device on page 257 Sending an E Mail With the Scanned Imag...

Page 223: ...resolutions may exceed the capabilities of the application If you require a resolution above those recommended in the above table you should reduce the size of the image by previewing or pre scan and...

Page 224: ...23 Scanning Scanning to a USB Connected Computer This section includes Scanning From the Operator Panel on page 224 Scanning Using the TWAIN Driver on page 225 Scanning Using the WIA Driver on page 22...

Page 225: ...document face down on the document glass and close the document cover See also Making Copies From the ADF on page 202 Making Copies From the Document Glass on page 200 2 Press the Scan button 3 Select...

Page 226: ...ng the printer as a network printer you can also scan document s via network protocol instead of the USB cable The following procedure to scan an image uses Microsoft Clip Organizer as an example 1 Lo...

Page 227: ...NOTE Preview is grayed out and disabled when you select Document Feeder Tray from Scan From The illustration may vary for different operating systems 7 Select the desired properties from the Image Qua...

Page 228: ...in first into the ADF or place a single document face down on the document glass and close the document cover See also Making Copies From the ADF on page 202 Making Copies From the Document Glass on p...

Page 229: ...is section includes Overview on page 229 Confirming a Login name and Password on page 231 Specifying a Destination to Store the Document on page 234 Configuring the Printer Settings on page 250 Sendin...

Page 230: ...cludes folder sharing For Mac OS X a shared user account is required on the Mac OS X Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows XP Windows Vista Windows...

Page 231: ...igure the FTP service contact your system administrator Follow the procedure below to use the Scan to Server Computer feature Confirming a Login name and Password on page 231 Specifying a Destination...

Page 232: ...ount with the following procedure For Windows XP 1 Click start Control Panel User Accounts 2 Click Change an account 3 Select your account 4 Click Create a password and add in a password for your user...

Page 233: ...ount in PC settings 5 On the right window pane click Create a password under Sign in options and add in a password for your user login account For Windows Server 2008 and Windows Server 2008 R2 1 Clic...

Page 234: ...X 10 7 10 8 1 Click System Preferences Users Group 2 Select your account 3 Select Change Password 4 Enter a password for your user login account in New password 5 Re enter the password in Verify 6 Cli...

Page 235: ...Scanning 234 Specifying a Destination to Store the Document When Using SMB Share a folder to store the scanned document using the following procedure...

Page 236: ...ring tab and then select Share this folder on the network 4 Enter a shared name in the Share name text box NOTE Write down this shared name because you will use this name in the next setting procedure...

Page 237: ...To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic Joh...

Page 238: ...folder name MyShare and double click the folder 2 Select Folder Options from Tools 3 Click the View tab and then deselect the Use simple file sharing Recommended check box 4 Click OK and then close th...

Page 239: ...ing procedure 8 Click Permissions to create a write permission for this folder 9 Click Add 10 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to...

Page 240: ...folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder go to...

Page 241: ...etting procedure 5 Click Permissions to give write permission for this folder 6 Click Add 7 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to se...

Page 242: ...new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After...

Page 243: ...Scanning 242 3 Click the Sharing tab and then select Advanced Sharing For Windows Vista when the User Account Control dialog box appears click Continue 4 Select the Share this folder check box...

Page 244: ...g procedure 6 Click Permissions to give write permission for this folder 7 Click Add 8 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to select...

Page 245: ...ck OK 12 Click OK to exit the Advanced Sharing dialog box 13 Click Close NOTE To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folde...

Page 246: ...folder and then select Properties 3 Click the Sharing tab and then click Advanced Sharing 4 Select the Share this folder check box 5 Enter a shared name in the Share name box NOTE Write down this shar...

Page 247: ...eck Names to confirm Example of user login name MySelf 9 Click OK 10 Click the user login name that you have just entered Select the Full Control check box This will grant you permission to send the d...

Page 248: ...folder and then select Properties 3 Click the Sharing tab and then click Advanced Sharing 4 Select the Share this folder check box 5 Enter a shared name in the Share name box NOTE Write down this shar...

Page 249: ...eck Names to confirm Example of user login name MySelf 9 Click OK 10 Click the user login name that you have just entered Select the Full Control check box This will grant you permission to send the d...

Page 250: ...t the created folder and then select Get Info from the File menu 3 Select the Shared Folder Shared folder for Mac OS X 10 6 10 7 10 8 check box 4 Open Sharing Permissions 5 Click the plus sign 6 Speci...

Page 251: ...h your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key The printer s web page appears NOTE For details on how to check the IP address of the printer s...

Page 252: ...251 Scanning 5 Select any unused number and click Add...

Page 253: ...t host name example com domain name IP address 192 168 1 100 For Computer SMB Server name myhost IP address 192 168 1 100 4 Port Number Enter the server port number If you are unsure you can enter the...

Page 254: ...ver 8 Name of Shared Directory For Computer SMB only On the Windows operating system enter the share name of the folder to store the scanned document on the recipient computer On the Mac OS enter the...

Page 255: ...which guides you through several steps When you complete the steps in the wizard the settings for Server Address are automatically configured For details click the Help button 4 Server Name IP Addres...

Page 256: ...owing item Path MyPic John For Server Enter the path to store the scanned document 7 Login Name Enter the user account name that has access to the shared folder on your computer or FTP server 8 Login...

Page 257: ...s the button 4 Select Scan to and then press the button 5 Select Computer Net or Server FTP or Search Address Book and then press the button Computer Net Stores the scanned image on the computer by us...

Page 258: ...nt cover See also Making Copies From the ADF on page 202 Making Copies From the Document Glass on page 200 2 Insert the USB storage device into the USB drive on your printer USB Memory appears 3 Selec...

Page 259: ...canned Image To send an e mail attached with the scanned image from your printer follow the steps below Setup the E mail Address Book through the CentreWare Internet Services See Setting a Fax E mail...

Page 260: ...d then press the Enter key The printer s web page appears NOTE For details on how to check the IP address of the printer see Verifying the IP Settings on page 77 3 Click the Address Book tab If user n...

Page 261: ...g 260 5 Select any unused number and click Add The Add Personal Address page appears 6 Enter a name phone number and e mail address in the Name Phone Number and E mail Address fields 7 Click the Apply...

Page 262: ...d then press the button 4 Select E Mail to and then press the button 5 Select the setting listed below and then press the button Keypad Enter the e mail address directly and then press the button Addr...

Page 263: ...Scanning 262 Adjusting Scanning Options This section includes Adjusting the Default Scan Settings on page 263 Changing the Scan Settings for an Individual Job on page 265...

Page 264: ...Select the type and then press the button Available types PDF factory default TIFF JPEG Setting the Color Mode You can scan an image in color or in black and white Selecting black and white significa...

Page 265: ...00 600dpi Produces the highest resolution and largest file size Setting the Document Size To specify the size of the original 1 Press the System button 2 Select Defaults Settings and then press the bu...

Page 266: ...nd then press the button 5 Repeat steps 3 and 4 as needed 6 Press the Start button to begin the scan Emailing the Scanned Image To temporarily change a scan setting when emailing the scanned image 1 P...

Page 267: ...Scanning 266...

Page 268: ...ding a Fax on page 276 Sending a Delayed Fax on page 287 Sending a Fax from the Driver Direct Fax on page 288 Receiving a Fax on page 294 Automatic Dialing on page 304 Other Ways to Fax on page 313 Se...

Page 269: ...t is designed Telecom will accept no responsibility should difficulties arise in such circumstances 4 5 1 Off hook line impedance 4 This equipment does not fully meet Telecom s impedance requirements...

Page 270: ...ll answering When this equipment is set up call answering not within 3 30 sets the telephone or answering machine shall answer incoming call with 3 30sec NOTE Do not connect your printer directly to a...

Page 271: ...ack which also has four contacts 2 To connect a telephone and or answering machine to your printer plug the telephone or answering machine line cord into the phone connector Wall jack connector To the...

Page 272: ...Faxing Configuring Fax Initial Settings This section includes Setting Your Region on page 272 Setting the Printer ID on page 273 Setting the Time and Date on page 274 Changing the Clock Mode on page...

Page 273: ...lect Fax Settings and then press the button 4 Select Region and then press the button 5 Select the region where the printer is used and then press the button 6 Ensure that Restart System is displayed...

Page 274: ...numeric keypad NOTE If you make a mistake while entering numbers press the C Clear button to delete the last digit 6 Press the button when the number on the LCD panel is correct 7 Select Company Name...

Page 275: ...Select Set Date and then press the button 6 Enter the correct date using the numeric keypad or select the correct date NOTE If you make a mistake while entering numbers press the button to re enter t...

Page 276: ...e System button 2 Select Admin Menu and then press the button 3 Select System Settings and then press the button 4 Select Clock Settings and then press the button 5 Select Time Format and then press t...

Page 277: ...n page 277 Loading an Original Document on the Document Glass on page 278 Resolution on page 279 Document Type on page 280 Lighten Darken on page 281 Inserting a Pause on page 282 Sending a Fax Automa...

Page 278: ...est scan quality especially for gray scale images use the document glass instead of the ADF You cannot load the following documents in the ADF Be sure to place them on the document glass 1 Place the d...

Page 279: ...ment cover NOTE Ensure that no document is in the ADF If any document is detected in the ADF it takes priority over the document on the document glass If you are faxing a page from a book or magazine...

Page 280: ...in the Super Fine mode transmit at the highest resolution supported by the receiving device Standard Suitable for documents with normal sized characters Fine Suitable for documents containing small c...

Page 281: ...job 1 Press the Fax button 2 Select Document Type and then press the button 3 Select the desired setting and then press the button NOTE Values marked by an asterisk are the factory default menu settin...

Page 282: ...Select the desired setting and then press the button NOTE Values marked by an asterisk are the factory default menu settings Lighten2 Makes the fax lighter than the original Works well with dark print...

Page 283: ...access code and listen for a second dial tone A pause must be entered in order for the access code to function For example enter the access code 9 and then press the Redial Pause button before enterin...

Page 284: ...Speed Dial button Enter the speed dial number between 01 and 99 using the numeric keypad and then press the button NOTE Before you use the One touch button you need to register a number for any speed...

Page 285: ...on 3 Adjust the document resolution to suit your fax needs See also Resolution on page 279 Lighten Darken on page 281 4 Select OnHook and then press the button 5 Select On and then press the button 6...

Page 286: ...mething goes wrong while sending your fax an error message appears on the LCD panel If you receive an error message press the button to clear the message and try to send the document again You can set...

Page 287: ...atically redial the number every minute based on the number set in the redial settings To change the time interval between redials and the number of redial attempts see Redial Delay on page 340 and Nu...

Page 288: ...ge 279 Lighten Darken on page 281 4 Select Delayed Start and then press the button 5 Select On and then press the button 6 Enter the start time using the numeric keypad or press the or button to selec...

Page 289: ...ou can send a fax directly from the computer running a Microsoft Windows operating system or Mac OS X by using the driver NOTE Only black and white faxes can be sent using Direct Fax This section incl...

Page 290: ...tion you are using To use this feature you must install the fax driver See also Installing Print Driver on Computers Running Windows on page 79 1 Open the file you want to send by fax 2 Open the print...

Page 291: ...following ways Enter a name and phone number directly Select a recipient from the Phone Book PC Fax Address Book saved on your computer or Address Book Device Address Book Select a recipient from a da...

Page 292: ...291 Faxing NOTE Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password 8 Click Start Sending...

Page 293: ...e fax driver See also Installing Print Driver on Computers Running Mac OS X on page 130 1 Open the file you want to send by fax 2 Open the print dialog box from the application and then select your fa...

Page 294: ...recipient and then click Add to Recipient List c Click Close NOTE Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password...

Page 295: ...atically in the FAX Mode on page 297 Receiving a Fax Manually in the TEL Mode on page 298 Receiving a Fax Automatically in the TEL FAX Mode or Ans FAX Mode on page 299 Receiving a Fax Manually Using a...

Page 296: ...onnector on the back of your printer When the memory is full you cannot receive a fax Delete any documents you no longer need from the memory See also Receiving a Fax Automatically in the FAX Mode on...

Page 297: ...rpose feeder MPF are the same whether you are printing faxing or copying except that faxes can only be printed on Letter A4 or Legal sized paper See also Loading Print Media in the Multipurpose Feeder...

Page 298: ...de at the factory If you receive a fax the printer automatically goes into the fax receive mode after a specified period of time and receives the fax To change the interval at which the printer goes i...

Page 299: ...a fax manually pick up the handset of the external telephone and then press the Fax button The fax menu opens Then press the Start button and select Manual Receive The printer begins receiving a fax a...

Page 300: ...ns TEL FAX and then the printer automatically receives a fax In the Ans FAX Mode if the caller leaves a message the answering machine stores the message as it would normally If your printer hears a fa...

Page 301: ...tones press the two digit keys on the external telephone or the Fax button to enter the fax menu OffHook appears Then press the Start button and select Manual Receive The printer receives the documen...

Page 302: ...d another telephone line at your location or someone available to dial your fax number from outside To set up the DRPD 1 Press the System button 2 Select Admin Menu and then press the button 3 Select...

Page 303: ...ve faxes while you are making copies or printing If you receive a fax while you are copying printing or run out of paper or toner your printer stores incoming faxes in the memory Then as soon as you f...

Page 304: ...e Fax button 2 Select Polling Receive and then press the button 3 Select On and then press the button 4 Enter the fax number of the remote machine and then press the button NOTE For information on how...

Page 305: ...Number for Speed Dialing on page 306 Sending a Fax Using a Speed Dial on page 307 Group Dialing on page 308 Setting Group Dial on page 309 Editing Group Dial on page 310 Sending a Fax Using Group Dia...

Page 306: ...ore up to 99 frequently dialed numbers in speed dial locations 01 99 When the speed dial job specified in the delayed fax or redial exists you cannot change the speed dial number from the operator pan...

Page 307: ...t Name and then press the button 7 Enter the name and then press the button 8 Select Phone Number and then press the button 9 Enter the number you want to store using the numeric keypad and then press...

Page 308: ...numeric keypad The corresponding entry s name briefly appears on the LCD panel 4 Press the button 5 Adjust the document resolution to suit your fax needs See also Resolution on page 279 Lighten Darken...

Page 309: ...tinations you can create a group of these destinations You can create up to six groups This enables you to use a group dial number setting to send the same document to all the destinations in the grou...

Page 310: ...then press the button 6 Select Name and then press the button 7 Enter the name and then press the button 8 Select Speed Dial No and then press the button 9 Select the speed dial numbers and then press...

Page 311: ...he button d Ensure that Are You Sure is displayed select Yes and then press the button 7 To change the speed dial number a Select Speed Dial No and then press the button b Select or deselect the desir...

Page 312: ...he desired operation For delayed transmission see Sending a Delayed Fax on page 287 You can use one or more group numbers in one operation Then continue the procedure to complete the desired operation...

Page 313: ...check your automatic dial setting by printing an Address Book List 1 Press the System button 2 Select Report List and then press the button 3 Select Address Book and then press the button A list of y...

Page 314: ...313 Faxing Other Ways to Fax This section includes Using the Secure Receiving Mode on page 314 Using an Answering Machine on page 315 Using a Computer Modem on page 316...

Page 315: ...eceive Set and then press the button 7 Select Enable and then press the button NOTE The factory default password is 0000 8 To return to the standby mode press the System button When a fax is received...

Page 316: ...Ans Ans FAX to specify the time for the TAD to respond When the TAD picks up the call the printer monitors and takes the line if fax tones are received and then starts receiving the fax If the answeri...

Page 317: ...ove Set your printer to Ans FAX Mode and set Auto Ans Ans FAX to specify the time for the TAD to respond Turn off the computer modem s fax receive feature Do not use the computer modem if your printer...

Page 318: ...317 Faxing Setting Sounds This section includes Speaker Volume on page 318 Ringer Volume on page 319...

Page 319: ...lect Admin Menu and then press the button 3 Select Fax Settings and then press the button 4 Select Line Monitor and then press the button 5 Select the desired volume and then press the button 6 Reboot...

Page 320: ...t Admin Menu and then press the button 3 Select Fax Settings and then press the button 4 Select Ring Tone Volume and then press the button 5 Select the desired volume and then press the button 6 Reboo...

Page 321: ...Faxing 320 Specifying the Fax Settings This section includes Changing the Fax Settings Options on page 321 Available Fax Setting Options on page 322...

Page 322: ...he button 4 Select the desired menu item and then press the button 5 Select the desired setting or enter the value using the numeric keypad 6 Press the button to save the selection 7 If necessary repe...

Page 323: ...er goes into the fax receive mode after receiving an incoming call Auto Ans TEL FAX Sets the interval at which the printer goes into the fax receive mode after the external telephone receives an incom...

Page 324: ...ther to set a prefix dial number Prefix Dial Num Sets a prefix dial number of up to five digits This number dials before any auto dial number is started It is useful for accessing the Private Automati...

Page 325: ...ine Type and then press the button 5 Select PBX and then press the button 6 Press the Back button to return to the previous menu 7 Select Prefix Dial and then press the button 8 Select On and then pre...

Page 326: ...m button 2 Select Defaults Settings and then press the button 3 Select Fax Defaults and then press the button 4 Select the desired menu item and then press the button 5 Select the desired setting or e...

Page 327: ...he details of a fax job This is printed when the fax transmission failed Broadcast Report This report shows all the destinations of a broadcast fax and the transmission result for each destination NOT...

Page 328: ...ypad This chapter includes Understanding the Printer Menus on page 328 Panel Lock Function on page 366 Limiting Access to Printer Operations on page 369 Setting the Time for the Power Saver Mode on pa...

Page 329: ...prevents unauthorized users from using the operator panel to inadvertently change the default menu settings that have been set by the administrator However you can change settings for individual prin...

Page 330: ...nd print volume The network settings are also printed Panel Settings Purpose To print a detailed list of all the settings on the operator panel menus Job History Purpose To print a detailed list of th...

Page 331: ...330 Meter Reading Use Meter Reading to check the total number of printed pages Values Meter 1 Does not work Meter 2 Displays the total number of monochrome prints Meter 3 Does not work Meter 4 Displa...

Page 332: ...tore up to 99 frequently dialed numbers in speed dial locations NOTE The first eight entries are assigned to the one touch buttons on the operator panel See also Storing a Number for Speed Dialing on...

Page 333: ...No changes can be made on the operator panel to improve the status of the wireless connection Values NOTE This item is displayed only when the printer is connected with a wireless network Auto Detect...

Page 334: ...starting with the one in the best communication condition WEP Key Entry When you select an access point using WEP as the security method enter the WEP key For 64bit keys enter 10 hexadecimal character...

Page 335: ...rase of alphanumeric characters from 8 to 63 only when WPA PSK TKIP is selected for Encryption Type WPA PSK AES Select to configure the wireless setting with the security method of WPA PSK AES PassPhr...

Page 336: ...onnected and Wi Fi is set to On Reset Wireless Purpose To initialize wireless network settings After executing this function and rebooting the printer all wireless network settings are reset to their...

Page 337: ...IPv4 and IPv6 to set the IP address IPv4 Uses IPv4 to set the IP address IPv4 Get IP Address DHCP Auto IP Automatically sets the IP address BOOTP Uses BOOTP to set the IP address RARP Uses RARP to set...

Page 338: ...Enable Enables the Port 9100 port WSD Disable Disables the WSD port Enable Enables the WSD port SNMP Disable Disables the Simple Network Management Protocol SNMP UDP port Enable Enables the SNMP UDP p...

Page 339: ...icking up the handset of the external telephone pressing the remote receive code and then pressing Start button FAX Mode Automatically receives faxes TEL FAX Mode When the printer receives an incoming...

Page 340: ...e of 0 to 255 seconds The default is 21 seconds Line Monitor Purpose To set the volume of the line monitor which audibly monitors a transmission through the internal speaker until a connection is made...

Page 341: ...redial The default is 3 Redial Delay Purpose To specify the interval between redial attempts within the range of 1 to 15 minutes The default is one minute Junk Fax Filter Purpose To reject faxes sent...

Page 342: ...to be printed on the header of faxes Up to 30 alphanumeric characters can be entered Your Fax Number Purpose To set the fax number of the printer to be printed on the header of faxes Fax Cover Page Pu...

Page 343: ...select to use this service For example Pattern7 is the New Zealand FaxAbility distinctive ringing pattern rings for 400ms stops for 800ms rings for 400ms and stops for 1400ms This pattern is repeated...

Page 344: ...t or images at the bottom of a fax page when the entire page does not fit onto the output paper Values ECM Purpose To set whether to enable the Error Correction Mode ECM To use the ECM the remote mach...

Page 345: ...rt after every fax transmission or only when an error occurs Values Lower Sets the external telephone hook detection threshold to Lower Normal Sets the external telephone hook detection threshold to N...

Page 346: ...umstances this keeps the printer ready to operate with minimum warm up time Select a value between 1 and 30 minutes for the Low Power mode if you want a balance between energy consumption and a shorte...

Page 347: ...time that the printer waits for data to arrive from the computer The print job is cancelled if it times out Values Clock Settings Purpose To set the date and time and regional time zone of the printer...

Page 348: ...s not emit a tone when the operator panel input is incorrect Min Emits a tone at the specified volume when the operator panel input is incorrect Middle Max Auto Clear Alert Off Does not emit a tone be...

Page 349: ...play the version of the controller Adjust BTR Purpose To specify the optimum voltage settings for printing for the transfer roller BTR To lower the voltage set negative values To increase set positive...

Page 350: ...properly try to increase the temperature NOTE The print quality changes depending on the values you select for this item Values Density Adjustment Purpose To adjust the print density level within the...

Page 351: ...se the reliability of your printer Fuji Xerox recommends only new Fuji Xerox brand toner cartridges for your printer Fuji Xerox does not provide warranty coverage for problems caused by using consumab...

Page 352: ...no longer operates showing the error code 191 310 on the LCD panel press the Back button and the button at the same time and change the Machine Life setting to Continue Print Then you can keep using...

Page 353: ...oes not restrict access to Admin Menu and Report List with a password Enable Restricts access to Admin Menu and Report List with a password Change Password 0000 9999 Sets or changes the password requi...

Page 354: ...the factory default menu settings Edit From Field Purpose To enable or disable editing of the transmission source Values USB Settings Use the USB Settings menu to change printer settings affecting a U...

Page 355: ...ings of the printer Copy Defaults Use the Copy Defaults menus to configure a variety of copy features NOTE Values marked by an asterisk are the factory default menu settings Document Size Purpose To s...

Page 356: ...ress the button to enlarge the zoom ratio or press the button to reduce the zoom ratio in 1 intervals This item is available only when Multiple Up is set to Off or Manual Collated Purpose To sort the...

Page 357: ...le for documents with text Mixed Suitable for documents with both text and photos gray tones Photo Suitable for documents with photos Lighten2 Makes the copy lighter than the original Works well with...

Page 358: ...Values Off Does not perform Multiple Up printing Auto Automatically reduces the original pages to fit onto one sheet of paper ID Card Copy Prints the original pages onto one sheet of paper in the ori...

Page 359: ...tings Scan to Network Purpose To store the scanned image on a network server or on a computer Values File Format Purpose To specify the file format to save the scanned image Values Color Purpose To se...

Page 360: ...cans in color mode This is suitable for photographic images 200 200dpi 300 300dpi 400 400dpi 600 600dpi A4 210 297 mm A5 148 210 mm B5 182 257 mm Letter 8 5 11 Folio 8 5 13 Legal 8 5 14 Executive 7 25...

Page 361: ...ues TIFF File Format Purpose To specify the TIFF file format Values Normal Does not make the scanned image sharper or softer than the original Softer Makes the scanned image softer than the original S...

Page 362: ...ransmission Values NOTE Faxes scanned in the Super Fine mode transmit at the highest resolution supported by the receiving device Document Type Purpose To select the default document type Values Highe...

Page 363: ...specified time After faxing in the Delayed Start mode is complete the data in the memory is cleared Values NOTE A maximum of 19 delayed fax jobs can be stored in this printer Lighten2 Makes the fax li...

Page 364: ...ray Settings Use the Tray Settings menu to set the paper size and type of paper loaded in the multipurpose feeder MPF MPF NOTE Values marked by an asterisk are the factory default menu settings Purpos...

Page 365: ...162x229 DL Env 110x220 DL Env L 110x220 148 x 100mm 148 x 200mm Env Yougata 2 Env Yougata 2L Env Yougata 3 Env Yougata 3L Env Yougata 4 Env Yougata 6 Env Younaga 3 Env Nagagata 3 Env Nagagata 4 Env Ka...

Page 366: ...l Language NOTE Value marked by an asterisk is the factory default menu settings Purpose To specify the language to be used on the operator panel See also Adjusting the Language on page 190 Values Eng...

Page 367: ...e prevents unauthorized users from changing settings on the operator panel made by the administrator However you can select settings for individual print jobs using the print driver This section inclu...

Page 368: ...numeric keypad Then press the button NOTE The factory default panel password is 0000 NOTE Be sure to remember the password The procedure described below allows you to reset the password However the s...

Page 369: ...o Unlocked and Secure Receive Set is set to Disable 1 Press the System button 2 Select Admin Menu and then press the button 3 Enter the password and then press the button 4 Select Secure Settings and...

Page 370: ...Admin Menu and then press the button 3 Select Secure Settings and then press the button 4 Select Panel Lock and then press the button 5 Select Panel Lock Set and then press the button 6 Select Enable...

Page 371: ...in Menu and then press the button 3 Select System Settings and then press the button 4 Select Power Saving Timer and then press the button 5 Select Low Power Timer or Sleep Timer and then press the bu...

Page 372: ...ze the wireless network settings refer to Reset Wireless on page 335 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Maintenance and then press the button 4 Select Ini...

Page 373: ...ple when you enter the password you enter four digit number You may also need to enter names For example when you set up your printer you enter your name or your company name When you store speed dial...

Page 374: ...the letter O press 6 Each time you press 6 the display shows a different letter m n o M N O and finally 6 To enter additional letters repeat the first step Press the button when you are finished Key A...

Page 375: ...he Operator Panel Menus and Keypad 374 Changing Numbers or Names If an incorrect number or name is entered press the C Clear button to clear the number or character Then enter the correct number or ch...

Page 376: ...s on page 392 Print Quality Problems on page 394 Copy Problem on page 408 Copy Quality Problems on page 409 Fax Problems on page 410 Scanning Problems on page 412 Scan Driver Printer Utility Problems...

Page 377: ...r on page 383 Clearing Paper Jams From the Back of the Printer on page 384 Clearing Paper Jams From the Center Output Tray on page 386 Jam Problems on page 389 Careful selection of appropriate print m...

Page 378: ...nt media before you load it If a jam occurs with print media try feeding one sheet at a time through the MPF or the PSI Do not use print media that you have cut or trimmed Do not mix print media sizes...

Page 379: ...int media path CAUTION Do not attempt to remove a paper deeply jammed inside the product particularly a paper wrapped around the fusing unit or the heat roller Otherwise it may cause injuries or burns...

Page 380: ...connect the power cord from the grounded outlet before performing maintenance To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To...

Page 381: ...Troubleshooting 380 3 If you find it difficult to pull the document open the document feeder tray 4 Remove the jammed document from the document output tray...

Page 382: ...er and then load the documents back into the ADF NOTE Ensure that you adjust the document guides before printing a Legal size document 7 If you cannot remove the jammed document from the document outp...

Page 383: ...Troubleshooting 382 8 Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration...

Page 384: ...om the print media path 1 Remove the paper cover 2 Remove any paper jammed from the front of the printer 3 Replace the paper cover in the printer 4 To restore the printer press the button according to...

Page 385: ...t before performing maintenance To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel...

Page 386: ...is not resolved there may be a piece of paper remaining inside the printer Use the following procedure to clear the jam 6 Load print media on the MPF or PSI if there is no print media 7 Press the Cle...

Page 387: ...ot clear paper jams immediately after printing The fusing unit becomes extremely hot during use NOTE To resolve the error displayed on the LCD panel you must clear all print media from the print media...

Page 388: ...387 Troubleshooting 4 Lift and open the scanner 5 Remove any paper jammed out of the center output tray 6 Lower and close the scanner 7 Lower the levers to their original position...

Page 389: ...ay be a piece of paper remaining inside the printer Use the following procedure to clear the jam 9 Load print media on the MPF or PSI if there is no print media 10 Press the Clear All button on the op...

Page 390: ...s available For thin paper use the one that is 60 gsm or more For the envelope ensure that it is properly loaded in the MPF or the PSI as instructed in Loading Envelope in the Multipurpose Feeder MPF...

Page 391: ...he printer is turned on The electrical outlet is not turned off at any switch or breaker Other electrical equipment plugged into the outlet is working When connected to the computer with the Wireless...

Page 392: ...econds and turn on the printer Self Test Message appears on the LCD panel When the test is completed the Select Function screen is displayed Menu settings changed from the operator panel have no effec...

Page 393: ...a System Settings page to verify that the current interface settings are correct Refer to Printing a System Settings Page on page 188 for details on how to print a System Settings page Print media mi...

Page 394: ...he value for Job Time Out in the System Settings menu that is on the Printer Maintenance tab in the Printer Setting Utility Increase the time out value in the Protocol Settings menu on CentreWare Inte...

Page 395: ...page 401 Fog on page 402 Bead Carry Out BCO on page 403 Auger Mark on page 404 Wrinkled Stained Paper on page 405 The Top Margin Is Incorrect on page 406 Protrudent Bumpy Paper on page 407 NOTE In th...

Page 396: ...es tab in the Printer Status window of the SimpleMonitor 2 Replace the toner cartridge as necessary Verify that the print media is dry and the correct print media is used If not use the print media re...

Page 397: ...ype setting in the print driver For example change Plain to Lightweight Cardstock 1 On the Paper Output tab in Printing Preferences of the print driver change the Paper Type setting Verify that the co...

Page 398: ...result has random spots or is blurred Ensure that the toner cartridge is installed correctly See also Installing a Toner Cartridge on page 442 If you use a non genuine brand toner cartridge install a...

Page 399: ...Troubleshooting 398 The Entire Output Is Blank If this trouble happens contact the Fuji Xerox local representative office or an authorized dealer...

Page 400: ...399 Troubleshooting Streaks Appear on the Output If this trouble happens contact the Fuji Xerox local representative office or an authorized dealer...

Page 401: ...an authorized dealer Problem Action The printed result has mottled appearance Adjust the transfer bias 1 Launch the Printer Setting Utility click Adjust BTR on the Printer Maintenance tab 2 Adjust the...

Page 402: ...in the print driver For example change Plain to Lightweight Cardstock 1 On the Paper Output tab in Printing Preferences of the print driver change the Paper Type setting Adjust the temperature of the...

Page 403: ...tive office or an authorized dealer Problem Action The printed result is foggy When the whole is printed light contact the Fuji Xerox local representative office or an authorized dealer When the print...

Page 404: ...or an authorized dealer Problem Action Bead Carry Out BCO is happening If the printer is installed in a high altitude location set the altitude of the location 1 Launch the Printer Setting Utility an...

Page 405: ...The printed result has auger mark The toner cartridge may be low or need to be replaced Confirm the amount of toner in the toner cartridge 1 Check the toner level in the Consumables tab in the Printe...

Page 406: ...edia on page 142 If you use the envelope check whether the crease is within 30 mm of the four edges of the envelope If the crease is within 30 mm of the four edges of the envelope this is considered n...

Page 407: ...lem continues even though you have taken suggested actions described above contact the Fuji Xerox local representative office or an authorized dealer Problem Action The top margin is incorrect Ensure...

Page 408: ...ntact the Fuji Xerox local representative office or an authorized dealer Problem Action Printed surface got protrudent bumpy Clean up the fusing unit 1 Load one sheet of paper on the MPF and then prin...

Page 409: ...Troubleshooting 408 Copy Problem Problem Action A document loaded in the ADF cannot be copied Ensure that the ADF cover is firmly closed...

Page 410: ...n from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean the document glass with a lint free cloth See also Cleaning the Scanner on pa...

Page 411: ...are sending to to see if it can receive your fax The incoming fax has blank spaces or is received in poor quality The fax machine sending you the fax may be faulty Ask the sender to sort out the prob...

Page 412: ...n 4 Select Region and then press the button 5 When the setting is correct press the Back button to return to the previous screen To change the setting select the correct region and then press the butt...

Page 413: ...scanned image Scanning images at a high resolution takes more time than scanning at a low resolution Document misfeeds or multiple feeds occur in the ADF Ensure that the document s paper type meets t...

Page 414: ...ion WIA on a Windows Server 2003 computer Enable WIA on the computer To enable WIA 1 Click Start point to Administrative Tools and then click Services 2 Right click Windows Image Acquisition WIA and t...

Page 415: ...d from the Express Scan Manager Install the scan driver If the driver is already installed uninstall it and then reinstall it Failed to scan your document on the printer via the Express Scan Manager E...

Page 416: ...d inside the printer This usually occurs within several hours after you heat the room in winter This also occurs when the printer is operating in a location where relative humidity reaches 85 or more...

Page 417: ...er administrator 016 506 Press the button to clear the message Check if the SMTP server address and e mail destination are set correctly 016 507 Press the button to clear the message Check if the user...

Page 418: ...rint Media in the Multipurpose Feeder MPF on page 154 Loading Print Media in the Priority Sheet Inserter PSI on page 162 024 963 Load the specified paper and press the button to clear the message Foll...

Page 419: ...ntacting your server administrator 031 571 Press the button to clear the message Check if the Ethernet cable is properly con nected 031 574 Press the button to clear the message Check if the domain na...

Page 420: ...sage If the error continues to appear after the redial for the specified number of times try the following Check if the phone line is connected properly Check if the destination number is correct Set...

Page 421: ...trying sending the fax lower Modem Speed 034 717 Press the button to clear the message If the error continues to appear after the retry for the specified number of times it will be cancelled Retry sen...

Page 422: ...ECM 034 763 Press the button to clear the message Lower Modem Speed 034 764 034 765 034 766 034 767 Press the button to clear the message Check if the phone line is connected properly See also Connec...

Page 423: ...grade if the printer continues to be used See also Machine Life on page 351 092 651 Turn off the printer and then on If this does not solve the problem contact the Fuji Xerox local representative offi...

Page 424: ...Services on page 461 117 349 Turn off the printer and then on If this does not solve the problem contact the Fuji Xerox local representative office or an authorized dealer See also Online Services on...

Page 425: ...When you call for printer service be prepared to describe the problem you are experiencing or the error message on the LCD panel You need to know the model of your printer and serial number See the l...

Page 426: ...This section includes LCD Panel Messages on page 426 SimpleMonitor Alerts on page 427 Obtaining the Product Information on page 428 Fuji Xerox provides several automatic diagnostic tools to help you p...

Page 427: ...ssages The LCD panel provides you with information and troubleshooting help When an error or warning condition occurs the LCD panel displays a message informing you of the problem See also Understandi...

Page 428: ...is included on the Software Pack CD ROM It automatically checks the printer status when you send a print job If the printer is unable to print your job the SimpleMonitor automatically displays an aler...

Page 429: ...oad an appropriate print driver NOTE The URL of the driver download service page is as follows http www fujixeroxprinters com For the latest information about the print driver features refer to the He...

Page 430: ...problems that may arise from the use of the Non Genuine Mode are not covered by our quality guarantee The continuous use of the Non Genuine Mode can also cause the printer to break down and any repai...

Page 431: ...displayed on the LCD panel 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Maintenance and then press the button 4 Select Non Genuine Mode and then press the button 5...

Page 432: ...ow to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Uti...

Page 433: ...Troubleshooting 432...

Page 434: ...ng the Printer on page 434 Replacing the Toner Cartridge on page 438 Ordering Supplies on page 445 Storing Consumables on page 449 Managing the Printer on page 450 Conserving Supplies on page 454 Chec...

Page 435: ...er on page 435 Cleaning the ADF Feed Roller on page 437 WARNING When cleaning this product use the designated cleaning materials exclusive to it Other cleaning materials may result in poor performance...

Page 436: ...the day as needed 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the document cover 3 Wipe the surface of the document glass and ADF glass until they are clean and dry 4 Wip...

Page 437: ...Maintenance 436 5 Close the document cover...

Page 438: ...cover 2 Wipe the ADF feed roller with a dry soft lint free cloth or paper towel until it is clean If the ADF feed roller is soiled with ink stains paper from the ADF may also be soiled In this case s...

Page 439: ...ver throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact your loc...

Page 440: ...hin one year after removing them from the packaging It is recommended that you do not replace the toner cartridge until the below message appears 093 933 Printer Replace Toner Cartridg and Press Start...

Page 441: ...few sheets of paper on the floor or table where the removed toner cartridge is placed 4 Turn the toner cartridge counterclockwise to unlock 5 Pull the toner cartridge out IMPORTANT Do not touch the s...

Page 442: ...441 Maintenance 6 Place the toner cartridge slowly on the sheets of paper spread in step 3...

Page 443: ...r evenly NOTE Handle the toner cartridge carefully to avoid spilling of the toner 2 Adjust the toner cartridge to the cartridge holder and then turn it clockwise to align to the lock mark IMPORTANT Be...

Page 444: ...e may remain displayed In this case reset the toner counter from the operator panel or Printer Setting Utility For more information on the toner low message see Overview on page 439 See also Machine L...

Page 445: ...5 4 Press the Start button 5 Pack the removed toner cartridge in the box in which the installed toner cartridge was packed up 6 Take care not to contact with the spilled toner and remove the sheets of...

Page 446: ...s section includes Consumables on page 446 When to Order a Toner Cartridge on page 447 Recycling Supplies on page 448 The toner cartridge needs to be ordered occasionally The toner cartridge includes...

Page 447: ...ISO IEC 19752 These values are estimates and vary depending on conditions such as the content being printed paper size paper type the printer s operating environment initializing process done when yo...

Page 448: ...ust be replaced To order a toner cartridge contact the Fuji Xerox local representative office or an authorized dealer IMPORTANT This printer is designed to provide the most stable performance and prin...

Page 449: ...Xerox reuses returned toner cartridges or toner containers and drums photoreceptors to make recycle parts recycle materials or energy recovery Proper disposal is required for toner cartridges no longe...

Page 450: ...you need to use them Do not store consumables in Temperatures greater than 40 C 140 F An environment with extreme changes in humidity or temperature Direct sunlight Dusty places A car for a long perio...

Page 451: ...Printer This section includes Checking or Managing the Printer with CentreWare Internet Services on page 451 Checking Printer Status with SimpleMonitor Windows Only on page 452 Checking Printer Statu...

Page 452: ...nter you cannot use CentreWare Internet Services For details about checking the status of a local printer refer to Checking Printer Status with SimpleMonitor Windows Only on page 452 Starting CentreWa...

Page 453: ...k the icon and select Printer Selection If the SimpleMonitor icon is not displayed on the taskbar open SimpleMonitor from the start menu The following procedure uses Microsoft Windows 7 as an example...

Page 454: ...tails about each item refer to the Help on CentreWare Internet Services Item Item to be configured Description General Setup StatusMessenger Recipient s E mail Address Set the e mail address to which...

Page 455: ...ure is used the image quality will be lower than when it is not used Print media Multiple Up in the Layout tab of the print driver The printer prints two or more pages on one side of a sheet The avail...

Page 456: ...y depending on the settings of the application In this case the blank page is counted as one page However when doing 2 sided printing for odd number of pages the blank page inserted to the rear side o...

Page 457: ...urn off the printer 2 Disconnect the power cord interface cable and any other cables 3 Remove any paper in the document output tray 4 Remove any paper in the center output tray if there is Close the o...

Page 458: ...y paper in the priority sheet inserter PSI or multipurpose feeder MPF Keep the paper wrapped and away from humidity and dirt 6 Remove the paper cover 7 Slide the slide bar and the length guide backwar...

Page 459: ...the front cover 9 Lift the printer and move it gently NOTE If the printer is to be moved over a long distance the toner cartridge should be removed to prevent toner from spilling and the printer shoul...

Page 460: ...459 Contacting Fuji Xerox 12 Contacting Fuji Xerox This chapter includes Technical Support on page 460 Online Services on page 461...

Page 461: ...propriate assistance to Telephone Support personnel to resolve issues such as restoration of the operating system software program and drivers to their default configuration and settings verification...

Page 462: ...egistering your details on our website at http www fujixerox com support docuprint Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems...

Page 463: ...Contacting Fuji Xerox 462...

Page 464: ...Clearing paper jam From ADF 379 From back of the printer 384 From center output tray 386 From front of the printer 383 Clock Mode 275 Clock Settings 346 Coding Method 37 Collated 210 355 Color 358 Ad...

Page 465: ...32 I Image Compression 361 Images Setting color mode 263 Initialize NVM 350 Installing a toner cartridge 442 Internet Services 337 Interval Timer 322 340 J Jam 389 Job History 329 Job Status button LE...

Page 466: ...aper Tray Capacity 33 Paper Width Guides 41 155 Parts name 40 PDL 34 Peer to peer 125 Phone Book 331 Phone Connector 42 67 Phone Number 323 Plain 348 349 Point and Print 121 Port 9100 337 Postcard 349...

Page 467: ...nding a fax automatically 283 Sending a fax manually 284 Service Lock 352 Setting copy options 203 Setting the printer ID 273 Setting the time and date 274 Setting your region 272 Sharpness 213 356 35...

Page 468: ...467 Index Ethernet 332 Initialize NVM 338 Protocol 337 Wireless Setup 333 Wireless Status 332 WPS 335 Y Your Fax Number 341...

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Fuji Xerox DocuPrint M218 fw, User Manual

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