SeaSTAR 3100LRS USER MANUAL
Issue 1.0 08/02
39
APPENDIX A
Receiver Service Procedure
If an Fugro SeaSTAR receiver unit fails to perform, contact the Network Control
Centre (NCC) within the region, after following the procedural checks. We wish
to hear about frequently experienced problems and your assistance will help by
copying the form on the next page, filling in the details requested and faxing or
mailing the form to the NCC for on-forwarding to Product Marketing.
The most common problems are interfacing, and usually occur at installation
time. If you have an interfacing connection not covered in this manual we would
like to assist you and produce another technical bulletin that may assist other
users in the future.
If a problem appears that you think may be caused by a system performance
problem, contact the NCC in your region for any system aberrations that may
have been experienced.
We are sensitive to our customers’ needs and we want to assure specified
system performance at all times. There could, however, be situations where
conditions are below par, such as fringe area operations, radio communication
disturbance etc., and, as Fugro SeaSTAR receiver monitors the system
performance continuously, these conditions would be noted.
FSPAS
Ref.:
B31005102PMBRA0
