2. If you have a post GAC filter
(Carbon), this will naturally
increase the pH of the water. pH
is the measure of Hydrogen in
the water and this hydrogen will
vent off the water if you leave it
to stand and the pH will then
drop back down to the normal
level.
3. pH testing equipment can
range from a cheap test pen right
up to lab grade equipment.
Before coming to a conclusion on
pH issues, it is best to ensure the
equipment used to measure the
pH of the RO water is of high
standards and suitable for
reading pH levels in low EC
water (i.e. The guy at the pool
shop is not going to cut it). We
have access to high quality
testing equipment and frequently
test our units and conduct
research. If you feel that there is
an issue with your pH, please
contact us.
Strange taste to the water (New
System)
1. High Alkaline Filter
2. Residue
3. Contamination
1. If you are using an alkaline
filter system, the unit requires
adequate flushing before first
use. Usually all taste is gone
within a week of use. This taste
is normal and in most cases is
your body adjusting to the high
pH water (which some people
can describe as a slight metallic
taste).
2. The filters are dry packed, the
carbons, alkaline filters will have
‘fines’ on them as they are
granular medias, this will go
away with flushing. The
membrane has a food grade
preserve inside it to prevent
contamination during storage,
this will also flush away quickly.
3. Bacterial contamination is
highly unlikely, but not
impossible. If there is a strong
‘foul smell’ or organic taste to the
water, it is possible that there is
some form of contamination.
Contact us straight away so we
can rectify (or diagnose) the
problem if there is one present.
The TDS Is Higher than the inlet
water (or the same).
1. New Filter
2. Alkaline Filter
1. While filters are new, it is
normal for the TDS to be
elevated while the system is
flushing. Continue flushing the
system & contact support if the
high TDS persists.
