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Channel
Channel Monitor
Stop
?
Once the process started the button will change to Stop. Now you should recur the problem by
making a call in through the selected interface. When the extension started to ring the third time you
may hangup and stop channel monitor by clicking on
Stop
button. As soon as the channel monitor
stopped, the captured signaling will be automatically downloaded.
If you have knowledge of how to analyze the files you may open them with some sound editors like
Wavepad, or you may send the file to FS support team for help.
Remote management can be turned on to let FS support remote access your device when
troubleshooting is needed. With remote management, remote access can be done without any third-
party remote desktop tool.
When remote troubleshooting is needed, users can enable remote management from
Maintenance ->
Diagnostic -> Remote Management
page.
You don’t have to worry about your system security, as no one can access your system when remote
management is disabled, even if when it’s enabled only authorized FS support engineers can access
your system via our remote management platform. No one can access your system by any other means,
if they don’t have access to our remote management platform.
Remote Management
Enable
Remote Management
Submit
?
Off
