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1-15 

1.11.1   ATO (Automatic Top-off) Troubleshooting 

 

Problem Probable 

Causes Corrective 

Action 

Frypot tops off cold. 

Incorrect setpoint 

Ensure setpoint is correct. 

No power to ATO board 

A.

 

J5 connection unplugged 

B.

 

Fuse blown 

C.

 

Transformer malfunction 

A.

 

Check to ensure J5 on front of ATO board 
is fully locked into connector. 

B.

 

Ensure fuse below right control box is not 
blown and fuse on the right side of ATO 
box is not blown. 

C.

 

Check that proper voltage is present at 
transformer.  See table in section 1.11.2. 

One vat tops off but 

other vats fail to top off. 

A.

 

Loose wire connection. 

B.

 

Actuator issue 

 

A.

 

Ensure all wiring harnesses are securely 
connected to ATO board and solenoids. 

B.

 

Check return actuator to ensure actuator is 
functional. 

Incorrect vat tops off. 

A.

 

Wired incorrectly. 

B.

 

Flexlines connected to wrong vat. 

A.

 

Check wiring. 

B.

Switch flexlines to correct vat. 

One vat doesn’t top off. 

A.

 

Filter error exists. 

B.

 

Actuator, pump, loose connection, RTD 
or ATO issue. 

A.

 

Clear filter error properly.  When 
CHANGE FILTER PAPER YES/NO is 
displayed, do NOT press any button until 
the pan has been removed for at least 
thirty seconds.  After thirty seconds the 
controller returns to OFF or last display.  

B.

 

Check actuator, ATO pump, ATO board, 
wire connections and RTD. 

Frypots won’t top off. 

 

A.

 

Empty JIB. 
 

B.

 

Crumb build up around sensor. 

 

C.

 

Probe temperature lower than setpoint. 

 

D.

 

Oil is too cold. 

 

E.

 

Bad Connection 

 

F.

 

ATO board power loss 

 

G.

 

Failed transformer/harness 

 

H.

 

ATO pump failed 

 

I.

 

Failed ATO board. 

 

J.

 

ATO lines/pump plugged 
 

 

A.

 

Ensure JIB has oil. 

B.

 

Clean crumbs from opening surrounding 
sensor. 

C.

 

Check to see that fryer is heating.  Fryer 
temperature must be at setpoint. Check 
probe resistance.  If probe is bad, replace 
the probe. 

D.

 

Ensure that the oil in the JIB is above 
70°F (21°C). 

E.

 

With the controller OFF, press the 
temperature button and ensure the ATO 
software version appears.  If not, the 
connection between the AIF and the ATO 
board may be bad.  Ensure the 6-pin CAN 
connectors are tight between AIF (J4 and 
J5) and ATO (J10) boards. 

F.

 

Power to the ATO board has been cut off.  
Restore power to the board and clear any 
service required errors. 

G.

 

Ensure transformer in ATO box is 
functioning properly.  Check power from 
transformer to ATO board.  Ensure all 
harnesses are plugged securely into place. 

H.

 

Ensure pump is operational.  Check 
voltage to pump. Replace the pump if 
defective. 

I.

 

Check for proper voltages using the pin 
position chart found on page 1-17.  If 
ATO found defective, replace ATO board 
and clear any errors. 

J.

Clear the lines/pump. 

Summary of Contents for FilterQuick FQE30

Page 1: ...new information and models are released Visit our website for the latest manual 8197110 FOR YOUR SAFETY Do Not Store or use gasoline or other flammable vapors and liquids in the vicinity of this or an...

Page 2: ...installed DANGER All wiring connections for this appliance must be made in accordance with the wiring diagrams furnished with the equipment Wiring diagrams are located on the inside of the fryer door...

Page 3: ...uipped with a filter system must be emptied into a fireproof container at the end of frying operations each day Some food particles can spontaneously combust if left soaking in certain shortening mate...

Page 4: ...ace Board Pin Positions and Harnesses 1 22 1 12 4 MIB Manual Interface Board Display Characters 1 23 1 12 5 Replacing the MIB Board 1 23 1 12 6 Control Power Reset Switch 1 23 1 13 Bulk Service Issues...

Page 5: ...4 208 3 6 4 11 39 FQEL14 14 240 3 6 4 11 34 FQEL14 14 480 3 8 2 59 17 FQEL14 14 220 380 4 6 4 11 22 FQEL14 14 230 400 4 6 4 11 21 FQEL14 14 240 415 4 6 4 11 20 Single 1 Phase Requirements MODEL kW VOL...

Page 6: ...hen electrical wires are disconnected it is recommended that they be marked in such a way as to facilitate re assembly 1 1 1 Reading Model Numbers 1 2 Replacing the Controller or the Controller Wiring...

Page 7: ...dle knobs 4 Open the control panel by removing the screws on the bottom of the bezel Carefully lower the bezel 5 Remove the top two screws in the upper corners of the controller 6 Swing the controller...

Page 8: ...2 Disconnect the fryer from the electrical power supply and reposition it to gain access to the rear of the fryer 3 Remove the four screws from both the left and right sides of the lower back panel 4...

Page 9: ...metal tie wraps that secure the probe to the element see illustration below Remove the ground clip on the probe shield Probe Bracket Probe Leads Metal Wire Tie 6 Gently pull on the temperature probe...

Page 10: ...ect the 6 pin connector for the left element as viewed from the front of the fryer or the 9 pin connector for the right element from the contactor box Press in on the tabs on each side of the connecto...

Page 11: ...onnector in accordance with the diagram below and then close the connector to lock the leads in place NOTE It is critical that the wires be routed through the sleeving to prevent chafing 1 4 2 5 3 6 1...

Page 12: ...on 10 NOTE Right and left refer to the fryer as viewed from the rear 10 Reconnect the 12 pin connector of the wiring harness disconnected in Step 2 11 Lower the element to the full down position 12 Re...

Page 13: ...bracket and handle from fryer 6 Remove AIF board and tuck wires out of the way of the contactor box for box removal 7 Remove shipping brace that supports filter pump shelf brace to top of contactor bo...

Page 14: ...oth sides 14 Loosen the component boxes by removing the screws which secure them in the cabinet 15 Dismount the top cap by removing the nuts at each end that secure it to the cabinetry 16 Remove the h...

Page 15: ...roper screen placement is the primary cause of filtration system malfunction Whenever the complaint is the pump is running but no oil is being filtered check the installation of the filter pad paper a...

Page 16: ...snake Compressed air or other pressurized gases should NEVER be used to force out the blockage 1 9 2 Replacing the Filter Motor Filter Pump and Related Components 1 Remove the filter pan and lid from...

Page 17: ...sket lift illustrated on the following page is a self contained sub assembly consisting of a pair of toothed rods which support removable basket lift arms a pair of reversible drive gear motors and fo...

Page 18: ...the problem loosen the screws that hold the motor in place and move it forward or backward until the rod has just enough slack to be rotated slightly Motor and Gear Issues With the modular basket lif...

Page 19: ...line voltage The schematic below and the wiring diagram on page 2 8 and 2 9 can identify the components and wiring connection points 1 11 ATO Automatic Top off Service Procedures The automatic top off...

Page 20: ...returns to OFF or last display B Check actuator ATO pump ATO board wire connections and RTD Frypots won t top off A Empty JIB B Crumb build up around sensor C Probe temperature lower than setpoint D O...

Page 21: ...ower check the fuse below the component box B With the controller OFF press the temperature button and ensure the ATO software version appears If not the connection between the AIF and the ATO board m...

Page 22: ...1 24VAC Ret 24VAC Orange 2 24VAC Blue 3 4 5 12VAC Ret 12VAC Red 6 12VAC Brown ATO 4 5 Battery Jumper 8074657 7 Jumper Ohm Black 8 Jumper Black J1 Vat 1 J2 Vat 2 J3 Vat 3 ATO RTD 8262569 Probe Kit 8074...

Page 23: ...hind the ATO box Mark and unplug any wires or harnesses Press up from the bottom on the quick disconnects to release the plumbing see Figure 5 The plumbing can be pulled from the pump Loosen the four...

Page 24: ...close the return valve on the vat indicated on the display When pressed and held it also turns on and off the pump It s embedded LED indicates the following activity Blink Actuator is moving or awaiti...

Page 25: ...replace transformer MIB will not clear error Error remains in non volatile memory Press and hold reset button in top right corner of MIB board for five seconds The drain return and manual auto LEDS wi...

Page 26: ...ransformer bad The J4 J5 connector may be loose Is the right controller functioning If not the fuse below the contactor box may be loose or blown D Check to see if MIB has 24V on pins 5 and 6 of J2 Ch...

Page 27: ...ulk 1 24VAC 24VAC Black 2 24VAC Ret White Filter Relay 3 Pump Motor 24VDC Red 4 Pump Motor Green 5 6 Bulk Open Switch 7 Open Switch Black Bulk Closed Switch 8 Closed Switch Red 9 10 Pan Switch 11 Pan...

Page 28: ...connect the fryer from the electrical power supply Remove the torx screws from the MIB cover exposing the MIB board see Figure 11 Removing the screw at top center lets the MIB board hinge down Careful...

Page 29: ...any of the valves or the pump is on during reset the MIB board is bad or wires are shorted Bulk fresh oil pump is not operating or JIB is not filling See page 1 25 to ensure that no other function is...

Page 30: ...1 25 1 13 2 Bulk Wiring...

Page 31: ...press button 3 Dispose Yes No is displayed 4 Press Yes to dispose of oil in pot 5 Start Dispose is displayed with blinking LED 6 Pull the drain handle 7 Draining followed by Flushing is displayed 8 V...

Page 32: ...s Confirm 10 Close Drain is displayed with blinking LED 11 Push the drain handle in towards the fryer 12 Open Dispose Valve is displayed 13 Open dispose valve by pulling completely forward to start di...

Page 33: ...isplayed System power cycle all boards controllers MIB AIF and ATO after changing setup from JIB to Bulk use momentary reset Ensure reset is pressed and held for at least ten seconds No filtration or...

Page 34: ...lack and 4 White should read 24VDC when the actuator is opening Pins 2 Red and 4 White should measure 24VDC when the actuator is closing If either voltage is missing the AIF board is likely bad Test t...

Page 35: ...Locator Signal Black J3 DV Return Actuator N A 1 Ret Open 24VDC Black 2 Ret Closed 24VDC Red 3 Ret Position Blue 4 Ground White J4 MIB J2 or AIF J5 8074547 AIF Board Communication and Power 1 Ground...

Page 36: ...reset control power Check software version and if necessary update the software If a software update was necessary follow the instructions to update the software in section 1 16 Figure 14 Figure 15 F...

Page 37: ...oller display shows filter busy or WAIT FOR FILTER A Another filtration cycle is still in process B Controller error A Wait until the previous filtration cycle ends to start another filtration cycle o...

Page 38: ...play is normal when the fryer is first turned on while in the melt cycle mode To bypass the melt cycle press the COOL button The controller displays EXIT MELT alternating with YES NO Press the YES but...

Page 39: ...mp thermal overload improperly installed filter pan components worn or missing O rings cold oil or an actuator problem Follow the steps in the flowchart in section 1 15 5 Fryer filters after each cook...

Page 40: ...displayed Press the button ENTER CODE is displayed Enter 1650 Vat Setup Mode Press and hold the button Main Menu changing to Product setup is displayed Press to scroll to Vat Setup and press ENTER COD...

Page 41: ...OBE ATO RTD reading out of range E19 CAN TX FULL Connection between controllers lost E20 INVALID CODE LOCATION SD card removed during update E21 FILTER PAPER PROCEDURE ERROR Change Filter Paper 25 hou...

Page 42: ...epeats every 15 minutes until the issue is repaired and error cleared by a answering YES when SYSTEM ERROR FIXED YES NO is displayed This chart follows the process of clearing a filtration issue The p...

Page 43: ...1 38 1 15 6 Menu Trees 1 15 6 1 FilterQuick Controller Setup Menu Tree...

Page 44: ...1 39 1 15 6 2 FilterQuick Filter and Info Mode Menu Tree...

Page 45: ...mon Probes 15 DV Probe 16 17 18 19 20 J3 Interface Board Ground to Controller Controller Locator Harness 1 Vat 1 Black 2 Vat 2 3 Vat 3 4 Vat 4 5 Vat 5 6 Ground J4 Drain Switch and LED 1085672 1 Ground...

Page 46: ...re both present and that they are not missing cracked or worn If so replace them D Ensure the filter paper is not clogged and clean filter paper is used Did the vat refill the first time for the previ...

Page 47: ...lete on the right 7 The display then changes to REMOVE SD CARD on the left and 100 on the right 8 Remove the SD card using the fingernail slot on the top of the SD card 9 Once the SD card is removed t...

Page 48: ...ify ALL software versions are present 3000 MIB AIF and ATO a A missing version may indicate an open connection Connections from the MIB to the AIF boards carry 24VDC on the gray cable Center Controlle...

Page 49: ...of J2 6 of J2 0 OHMS High Limit Continuity LH R X 1 OHMS 6 of J1 9 of J1 0 OHMS Latch Contactor Coil RH R X 1 OHMS 8 of J2 Chassis 3 10 OHMS Latch Contactor Coil LH R X 1 OHMS 5 of J1 Chassis 3 10 OH...

Page 50: ...1 27 150 1247 66 220 1391 104 290 1534 143 360 1674 182 85 1112 29 155 1258 68 225 1402 107 295 1544 146 365 1684 185 90 1122 32 160 1268 71 230 1412 110 300 1554 149 370 1694 188 95 1133 35 165 1278...

Page 51: ...THIS PAGE INTENTIONALLY LEFT BLANK...

Page 52: ...improvement may necessitate change of specifications without notice Part Number FRY_SM_8197110 08 2022 Welbilt offers fully integrated kitchen systems and our products are backed by KitchenCare after...

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