7
7. TROUBLE SHOOTING
NO SOUND
•
Ensure that the dongle is On and connect properly with your
audio source
•
Ensure that the headphone is on.
•
The headphone/dongle battery charge level may be too low. Recharge
the battery pack again.
•
Ensure that your DVD, TV set, or audio component is switched on
and set to a channel that broadcasts an audio signal.
•
Use the headphones volume control to increase the sound level (only
when use as a wireless headphone).
•
The audio signal input level is too low. Increase the volume from the
audio source of Hi-Fi, CD, or TV, etc.
•
The connected audio/video equipment may not be in playback mode.
Start playback on by the equipment.
•
The headphone output level is set too low. Adjust the volume to a
suitable level.
DISTORTION
Restart the Pairing process. Pressing the Power button for 12 seconds in dongle
shutdown state. Then pressing the headphone pair until the blue LEDs flash. The
LEDs will change to solid blue when pairing process is finished.
The headphone/dongle battery pack charge level may be too low. Recharge the
battery pack.
Ensure that the volume knob setting is correct.
The headphones may be too far away from the transmitter. Move closer to it.
The audio signal input level is too low. Increase the volume from the audio source
stereo, CD, TV, etc.
Please contact one of our Product Specialists for assembly assistance or questions
at 1-800-537-8484 or email [email protected]. Specialists are available weekdays
8:00 a.m. to 8:00 p.m. EST or Saturday 9:30 a.m. to 6:00 p.m.
