Fritz! DVB-C Installation And Operation Manual Download Page 33 | Manualshive

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Help in Case of Errors

FRITZ!WLAN Repeater DVB-C

33

14

Help in Case of Errors

14.1

LEDs Not On

The LEDs on the FRITZ!WLAN Repeater do not light up.

The FRITZ!WLAN Repeater has no electricity.

•

Make sure that the FRITZ!WLAN Repeater is connected to
electrical power.

•

Make sure that the electrical outlet is active.

The LEDs have been disabled.

Open the user interface (see

). In the “System / LEDs”

menu, enable the “LED display on” option and click “Apply”.

14.2

The User Interface Is Not Displayed

The user interface of the FRITZ!WLAN Repeater is not
displayed in the web browser.

The address “fritz.repeater” cannot be reached.

Open the network overview of your wireless access point.
Make note of the IP address of your FRITZ!WLAN Repeater. En-
ter this address in the address field of your browser.

If the connection to the wireless access point is interrupted,
connect your computer to the FRITZ!WLAN Repeater using the
LAN cable included with delivery. Then enter the IP address

http://192.168.178.2

in the address line of your browser.

Cause

Help

Cause

Help

Cause

Help

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Summary of Contents for DVB-C

Page 1: ...FRITZ WLAN Repeater DVB C Installation and Operation ...

Page 2: ...on Using WPS 15 4 2 Connecting Wirelessly Using the Configuration Wizard 17 4 3 The Best Location for the FRITZ WLAN Repeater 18 5 Connecting to the Internet Router via LAN Cable 19 5 1 Connecting via LAN Cable or Power Lines 19 5 2 Connecting an Internet Router 19 6 Integrating Wireless Devices in the Wireless Network 20 6 1 Instructions for a Wireless Connection with the Internet Router 20 6 2 I...

Page 3: ...ate Radio Network Name for the FRITZ WLAN Repeater 29 11 Switching the Operating Mode 30 11 1 Operating Modes 30 11 2 Changing the Operating Mode 30 12 Switching Off LEDs 31 13 Configuring a Switching Schedule for the Wireless Radio Network 32 14 Help in Case of Errors 33 14 1 LEDs Not On 33 14 2 The User Interface Is Not Displayed 33 14 3 Problems with an App 34 14 4 Poor Picture Quality in Telev...

Page 4: ...Interface and Display 43 16 Customer Service Guide 44 16 1 Documentation on the FRITZ WLAN Repeater 44 16 2 Information in the Internet 44 16 3 Assistance from the Support Team 44 Manufacturer s Warranty 46 Legal Notice 47 Legal Notice 47 Declaration of CE Conformity 48 Disposal Information 49 Index 50 ...

Page 5: ...g your product This symbol indicates important instructions that must be observed to avoid malfunctions Highlighting Function Examples Quotation marks Buttons Menus Help System Info Dis play Blue and under lined text Address to be en tered in the web browser http fritz repeater Blue text Links andreferences within this manual For instructions on con necting the FRITZ WLAN Repeater with your wire l...

Page 6: ...RITZ WLAN Repeater increases the range of your wireless network simply and securely PCs notebooks tablets and other wireless devices that are not located too far from the wireless access point can be reg istered with the FRITZ WLAN Repeater The wireless network devices receive access to the radio net work and to the wireless access point s Internet connection FRITZ WLAN Repeater DVB C in a radio n...

Page 7: ...TZ WLAN Repeater you can connect a network device without wireless LAN support like a Blu ray player satellite TV receiver or network storage The connected device is integrated into the wireless radio network and has access to the Internet Integrating the Internet Router in the Wireless Network via LAN Cable You can also connect an Internet router to the FRITZ WLAN Repeater s LAN port The wireless...

Page 8: ... various LEDs on the front panel LEDs and button Button The following functions are operated using the button Function Press for at least Switches wireless LAN on and off 1 second Starts a WPS Quick Connection 6 seconds Restores the repeater to factory set tings 15 seconds TV WLAN Power WPS TV WLAN Power ...

Page 9: ...egistered wireless LAN device Power flashing FRITZ WLAN Repeater starting Updating the firmware of the FRITZ WLAN Repeater on FRITZ WLAN Repeater is ready for operation WLAN flashing FRITZ WLAN Repeater adopts wireless LAN settings Switching wireless radio network on or off Performing WPS flashing rapid ly WPS aborted More than two wireless de vices are performing WPS at the same time Restart WPS ...

Page 10: ... ets Features The sockets have the following functions Socket Features LAN Connects network de vices to the FRITZ WLAN Repeater with a LAN cable Connects FRITZ WLAN Repeater to the Inter net router with a LAN cable DVB C Connects FRITZ WLAN Repeater to a cable or multimedia socket us ing a coaxial cable DVB C LAN ...

Page 11: ...ion of the wireless LAN The radio network name SSID of the wireless access point must be visible and the MAC address filter of the wireless access point must be disabled Both of these settings are configured in a FRITZ Box upon delivery For wireless LAN configuration with WPS WPS compliant wireless access point with up to date firmware For wireless LAN configuration Wireless LAN client that suppor...

Page 12: ...s present a danger to connected electrical devices Do not install the FRITZ WLAN Repeater during an electrical storm During a storm disconnect the FRITZ WLAN Repeater from the power supply Heat accumulation can lead to overheating of the FRITZ WLAN Repeater and subsequently damage the FRITZ WLAN Repeater Provide for sufficient air circulation around the FRITZ WLAN Repeater Make sure that the venti...

Page 13: ...ur FRITZ WLAN Repeater be sure to maintain enough distance from potential interfer ence sources Dust moisture and vapors as well as caustic cleaners or solvents can damage the FRITZ WLAN Repeater Protect the FRITZ WLAN Repeater from dust moisture and steam Remove the FRITZ WLAN Repeater from the mains be fore cleaning Clean the FRITZ WLAN Repeater with a slightly moist lint free cloth ...

Page 14: ...ction 1 Insert the FRITZ WLAN Repeater into an electrical outlet near the cable junction 2 Insert the T adapter into the TV socket on your cable junction 3 Connect the FRITZ WLAN Repeater to the T adapter with the coaxial cable 4 Connect your television to the free socket on the T adapter RADIO TV WPS TV WLAN Power RADIO TV WPS TV WLAN Power RADIO TV ...

Page 15: ...button Requirements The wireless access point must support WPS and WPS must be enabled The WLAN Bridge operating mode must be set in the FRITZ WLAN Repeater preconfigured upon delivery of the FRITZ WLAN Repeater The SSID radio network name of the wireless access point must be set to visible announced If the MAC address filter of the wireless access point is enabled the MAC address of the FRITZ WLA...

Page 16: ...til the WLAN LED on the FRITZ Box flashes 4 Wait until the LEDs displaying signal strength light up on the FRITZ WLAN Repeater The connection is established 5 Select the best location for expanding the wireless radio network for more information see page 18 Insert the FRITZ WLAN Repeater into an electrical outlet at that location The connection with the wireless access point is re estab lished aut...

Page 17: ...matically on page 41 The SSID radio network name of the wireless access point must be set to visible announced If the MAC address filter of the wireless access point is enabled the MAC address of the FRITZ WLAN Repeater must be entered as an exception Establishing a Wireless Connection 1 Connect the FRITZ WLAN Repeater to an electrical outlet in the vicinity of the FRITZ Box 2 Connect the FRITZ WL...

Page 18: ...atically 4 3 The Best Location for the FRITZ WLAN Repeater The best location for the FRITZ WLAN Repeater can be a com promise between the accessibility of the cable connection and the best possible extension of the wireless radio net work Note the following to find the best location for extending the wireless network The best location is halfway between the wireless access point and the wireless d...

Page 19: ...ference for instance concrete ceilings prevent establishing a wireless LAN connection 5 1 Connecting via LAN Cable or Power Lines If you do not want to lay any long LAN cables you can extend your LAN cable via the home s own internal wiring using FRITZ Powerline For more information on FRITZ Powerline go to en avm de 5 2 Connecting an Internet Router 1 Connect the FRITZ WLAN Repeater to a computer...

Page 20: ... use the same network name SSID as the wireless access point The wireless network name often appears only once in the list of radio networks If it appears twice select one of the two entries The wireless device automatically connects with the de vice access point or repeater whose signal is stronger 4 Start the connection procedure and enter the network key of the wireless access point The FRITZ W...

Page 21: ... wireless LAN connection will be established The wireless device now has access to the Internet connec tion of the Internet router Establishing a Wireless LAN Connection Using Wireless LAN Software 1 Open the wireless LAN software on the wireless device 2 Search for wireless networks in your vicinity 3 Select the wireless network of the FRITZ WLAN Repeater 4 Start the connection procedure The netw...

Page 22: ... user interface can be opened on every computer connect ed with the FRITZ WLAN Repeater or the wireless access point 1 Start a web browser on your computer 2 Enter http fritz repeater in the address field of the browser The user interface appears If the user interface does not appear read The User Interface Is Not Displayed on page 33 7 2 Protecting the User Interface with a Password To protect th...

Page 23: ...eater 1 Open the FRITZ WLAN Repeater user interface see page 33 2 Click Wizards and start the Update FRITZ OS wizard The wizard checks whether a new FRITZ OS update is available for your FRITZ WLAN Repeater 3 To transfer a new FRITZ OS to the FRITZ WLAN Repeater click Start Update The FRITZ OS update begins and the Power LED on the FRITZ WLAN Repeater starts flashing The Power update is complete w...

Page 24: ... Repeater you can receive two TV pro grams at the same time Multiple devices can receive two TV programs at the same time and select between them Program Guide and Other Functions The FRITZ WLAN Repeater provides an electronic program guide EPG teletext alternative audio channels and subti tles In order to use these features you will need a TV software that supports the desired functions 8 2 Insta...

Page 25: ...t the cable junction which your FRITZ WLAN Repeater found during its channel search The channel search starts automatically once the FRITZ WLAN Repeater has been connected Playing Back TV Programs 1 Start FRITZ App TV on your tablet or smartphone The channel list appears in FRITZ App TV 2 Select a station The program will be played Operating FRITZ App TV Here is how to operate the basic functions ...

Page 26: ...tching Television with the VLC Media Player With the VLC media player you can receive all free to air chan nels available at the cable connection which your FRITZ WLAN Repeater found during its channel search The channel search starts automatically once the FRITZ WLAN Repeater has been connected 1 Start the VLC media player 2 Open the user interface of the FRITZ WLAN Repeater see page 22 3 Select ...

Page 27: ...ing the Channel Search FRITZ WLAN Repeater DVB C 27 8 5 Restarting the Channel Search 1 Open the user interface of the FRITZ WLAN Repeater see page 22 2 Select DVB C Channel Search 3 Click Start Channel Search ...

Page 28: ...vice The connected device is then integrated into your wireless network and can use the Internet connection of the wireless access point A LAN cable for connecting a network device is included with delivery of the FRITZ WLAN Repeater Example You can connect a network storage device to the FRITZ WLAN Repeater s LAN port All computers connected wirelessly with the FRITZ WLAN Repeater or the wireless...

Page 29: ...pt the same network name SSID as the wireless access point FRITZ Box in the WLAN Bridge operating mode So wireless devices find a radio network with the SSID of the wireless access point but no radio network that belongs only to the FRITZ WLAN Repeater When you select the radio network the wireless device auto matically connects with the device access point or repeater with the stronger wireless s...

Page 30: ...ebooks tab lets and smartphones 11 2 Changing the Operating Mode 1 Open the FRITZ WLAN Repeater user interface see page 22 If you cannot open the user interface connect the com puter to the FRITZ WLAN Repeater using the LAN cable in cluded with delivery Enter the address http 192 168 178 2 in the web browser 2 Select System Operating Mode 3 Click the Change Operating Mode button 4 Select the desir...

Page 31: ... Repeater 1 Open the FRITZ WLAN Repeater user interface see page 22 2 Go to the System LEDs menu 3 Select the LED display off option 4 Click Apply The LEDs turn off If you insert the FRITZ WLAN Repeater into an outlet when the LED display is switched off the LED display will light up ini tially and then turn off automatically ...

Page 32: ... FRITZ WLAN Repeater is to be turned on and off automatically Switching off the wireless network reduces power consumption 1 Open the FRITZ WLAN Repeater user interface see page 22 2 Select WLAN Schedule 3 Enable the Use schedule for wireless network check box 4 To set up a switching schedule only for the FRITZ WLAN Repeater disable the Adopt schedule settings from the FRITZ Box checkbox 5 Set up ...

Page 33: ...ption and click Apply 14 2 The User Interface Is Not Displayed The user interface of the FRITZ WLAN Repeater is not displayed in the web browser The address fritz repeater cannot be reached Open the network overview of your wireless access point Make note of the IP address of your FRITZ WLAN Repeater En ter this address in the address field of your browser If the connection to the wireless access ...

Page 34: ...the top or the right edge of the screen In iOS open the list of the apps last used by tapping twice on the Home key To close an app drag the app out of the top edge of the screen 14 4 Poor Picture Quality in Television Reception The picture quality is disrputed during television reception FRITZ WLAN Repeater and the wireless access point are too close to each other This can result in overlapping r...

Page 35: ...reless connection with the radio network of the FRITZ WLAN Repeater on the device you use to receive the TV program 14 5 No Connection with the Wireless Access Point Cannot establish a wireless LAN connection between the FRITZ WLAN Repeater and your wireless access point The FRITZ WLAN Repeater is located outside the wireless LAN range of your access point Reduce the distance between the two devic...

Page 36: ...in the wireless access point Cannot establish a wireless LAN connection between the FRITZ WLAN Repeater and the wireless LAN access point via WPS The connection via WPS failed Start the connection procedure again see Establishing a Wi reless LAN Connection Using WPS from page 15 The LAN Bridge operating mode is set in the FRITZ WLAN Repeater In this mode the wireless LAN access point can only be c...

Page 37: ...cess point The radio network name SSID at your wireless access point is set to not visible Set the SSID to visible The SSID must be visible to establish a connection using WPS Once the connection has been established you can re set the SSID of the wireless access point back to not visi ble The MAC address filter of the wireless access point is enabled and the FRITZ WLAN Repeater is not entered as ...

Page 38: ... located beyond the wireless LAN range of the FRITZ WLAN Repeater Reduce the distance between your computer and the FRITZ WLAN Repeater The FRITZ WLAN Repeater is not yet connected with the wire less access point Follow the instructions in the section Connecting with the Internet Router Wirelessly from page 15 The encryption method set in the FRITZ WLAN Repeater is dif ferent from the one in your ...

Page 39: ...lly 14 7 Throughput Too Slow for Wireless AC or Wireless N A wireless device for instance a computer connected with the FRITZ WLAN Repeater should use the 802 11ac Wireless AC or 802 11n Wireless N standard for high data transmission speeds The throughput achieved by this device however is too low for Wireless AC or Wireless N In the FRITZ WLAN Repeater or in the wireless access point an encryptio...

Page 40: ...to allow access to the network The devices are not configured to receive their IP addresses automatically Set up the devices as directed in the section Obtaining an IP Address Automatically from page 41 The devices are not bound to TCP IP Check the network connection of the network adapter in the device in question See the documentation of your operating system for more information Cause Help Caus...

Page 41: ...he same time In Windows 7 and Vista the Start menu with the Search field appears In Windows 8 and 8 1 the Search menu for apps appears 2 Enter ncpa cpl in the search field and press Enter Entering ncpa cpl in Windows 8 3 Click the network connection of the computer with the right mouse button and select Properties 4 Under This connection uses the following items select Internet Protocol Version 4 ...

Page 42: ...an IP address from the wireless access point Obtaining an IP Address Automatically in Mac OS X 1 Select the System Preferences in the Apple menu 2 In the System Preferences window click the Net work icon 3 In the Network window select the Ethernet entry from the list 4 Click the Advanced button The TCP IP settings page opens Select the Using DHCP option from the Configure IPv4 drop down list 5 Cli...

Page 43: ...gabit Ethernet 10 100 1000 Base T Wireless LAN IEEE 802 11 ac n g b a Wireless LAN WPA WPA2 802 11i WLAN 2 4 GHz max 100 mW 5 GHz max 200 mW Wireless transmission rate gross up to 1300 5 GHz 450 2 4 GHz Mbit s The user data rate that can actually be achieved is some what below this value Operating temperature 0 C to 40 C 15 2 User Interface and Display Configuration and status messages in a web br...

Page 44: ...able in PDF format on our website at en avm de service manuals fritzwlan 16 2 Information in the Internet On its website AVM presents comprehensive information on your AVM products as well as new product announcements and new product versions AVM Knowledge Base In our AVM Knowledge Base you can find precise solutions to your problems The AVM Knowledge Base is located in the Service area of the AVM...

Page 45: ...ing the Service area of our website You can reach the service area at en avm de service support request your support request 1 Select the product group and your product for which you need support You will receive a selection of FAQs 2 If you need more help click the Submit support re quest link to open the e mail support form 3 Fill out the form and send it to AVM by clicking the Sub mit support r...

Page 46: ...m third party hardware or software We may at our discretion repair or replace the defective product Claims other than the right to the removal of defects which is mentioned in these terms of warranty are not constituted We guarantee that the software conforms with general specifications not however that the soft ware meets your individual requirements Delivery costs will not be reimbursed Products...

Page 47: ...scription The licensee bears all risk in regard to hazards and impairments of quality which may arise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or...

Page 48: ...on of CE Conformity AVM declares herewith that the device is compliant with the basic requirements and the relevant rules in directives 2014 53 EU 2009 125 EC and 2011 65 EU The declaration of CE conformity is available at http en avm de ce ...

Page 49: ... as well as all devices and electronic components contained in the package may not be disposed with household waste After use please dispose of FRITZ WLAN Repeater DVB C and all electronic components and de vices included with delivery at a collection point in your local community for the disposal of elec tric and electronic appliances Symbol for the separate collection of electric and electronic ...

Page 50: ...stomer service 44 D declaration of CE conformity 48 disposal 49 documentation 44 DVB C 14 24 F factory settings 8 firmware update 23 FRITZ App TV 24 FRITZ OS update 23 H handling 11 hazards 11 help in case of errors 33 in the user interface 44 knowledge base 44 latest manual 44 support team 44 I imprint 47 information in the Internet knowledge base 44 Internet router connecting via LAN 19 connecti...

Page 51: ...mation in the Internet 44 switching schedule for the wireless network 32 symbols in the manual 5 T technical specifications 43 television 24 troubleshooting 33 TV reception 24 U user interface opening 22 protecting with a password 22 W warranty 46 wireless access point establishing a connection 15 requirements 11 wireless LAN button 8 establishing a connection 20 establishing connection 15 SSID 29...

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