FRIGOMAR ENG - CU50VFD-CU70VFD 20190108.doc81218 Page 21 of 24
(except application where big amount of sand are mixed with raw water) on Heat Exchanger
resulting in a breach of cooling water into refrigerant circuit. All damaged refrigerant parts will be
supplied for replacement. Such warranty is valid as long as clearly written in the Frigomar invoice
referring to the product code and its serial number.
-Pumps: If any pump fails due to a manufacturing defect within 12 months from the date of original
shipment Frigomar will replace or repair the part without charge. The service labour will be at
Frigomar charge as long as the conditions specified in Section III are fulfilled.
Pump seals are not covered under warranty.
Catalogue: For Catalogue Sales of any product the warranty duration is 1-year for parts from the
date of purchase, 6 months for labour from the date of purchase.
Refitting: Frigomar chillers installed in conjunction with a control system other than a current Frigomar
control or a control system that is outdated carries a 90 days warranty on defective material or
workmanship from the date it is put into service. There will be no warranty coverage for operation
failures such as control malfunctions, freeze failure and the like. Frigomar Customer Service is
available to assist with recommendations on the installation, but Frigomar will not be responsible for
any non-Frigomar part.
After market: Replacement parts and components: warranty duration is 90 days, parts only
The owner of the product may decide to ship the allegedly defective or malfunctioning product or
part to Frigomar at his charge: Frigomar will analyse the defective product and, provided it is
covered under warranty, will repair or replace it without charge, taking in charge the return freight
with ordinary forwarder (not express or similar). All risks of loss or damage during shipment of the
product or parts to Frigomar and back to the owner shall be the responsibility and liability of the
owner.
6.3 WARRANTY CONDITIONS :
The intervention must be prior authorized by Frigomar Customer Service ([email protected]). All
the parts delivered by Frigomar bear a data plate reporting model and serial number: the owner
shall give to Frigomar Customer Service all this information related to the faulty parts. Normally the
preferred way is to e-mail the data plate photos. Frigomar may also require a copy of the bill of sale
from the Frigomar product installer or a copy of the bill of sale showing the date of delivery from the
new boat dealer to the original owner, as a proof of the date that the Frigomar product was put in
service.
The intervention must be carried out by a local authorized Frigomar service (worldwide service
network: http://www.frigomar.com/en/service-network.html). In case Frigomar has no one in that
particular area, Frigomar will authorize the use of a local service company and Frigomar will work
with the local company to assist in any way possible.
Where labour is included for a particular Frigomar product covered under this Limited Warranty,
Frigomar is not responsible for additional labour charges associated with the removal, reinstallation,
or replacement of any equipment or furnishings beyond the particular covered Frigomar product.
This Frigomar Limited Warranty allows up to 1.0 hour for the Servicing Dealer’s travel time. Any
additional travel time is the owner’s sole responsibility.
The labour time necessary to get access to the faulty unit in order to start repairing, will be at owner’s
charge.
Warranty periods begin from the date of possession of the boat by the first owner, but not to exceed
3 years from date of manufacture.
Any unit or replacement part installed due to a warranty failure carries the remainder of the original
warranty. Warranty coverage does not start over from the repair/replacement date.
If the intervention onboard is required but the problem is due to improper installation and use, or any
cause independent from the supplied equipment, the cost of intervention will be at owner’s charge.
Installation and application of Frigomar components is not warranted by Frigomar, because
