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Before you caLL
Let us help you troubleshoot your concern! This section will help you with common issues . If you need us,
visit our website, chat with an agent, or call us . We may be able to help you avoid a service visit . If you do
need service, we can get that started for you!
problem
cause / Solution
Entire appliance does not
operate
Appliance not connected . Make sure power cord is plugged properly into
outlet . Check your fuse box or breaker box to make sure the circuit is active .
Electrical power outage . Check house lights to be sure . Call your local elec-
tric company for service outage information .
O
ven problems
problem
cause / Solution
Poor baking results .
Many factors affect baking results . Use proper oven rack position . Center
food in the oven and space pans to allow air to circulate . Preheat the oven
to the set temperature before placing food in the oven . Try adjusting the
recipe's recommended temperature or baking time . See “Oven Temperature
Calibration” on page 18 if you feel the oven is too hot or too cool .
Flames inside oven or
smoking from oven vent .
Excessive spills in oven . Grease or food spilled onto the oven bottom or
oven cavity . Wipe up excessive spills before starting the oven . If flames or
excessive smoke are present when using broil, see “Setting Broil” on page
34 .
Oven smokes excessively
when broiling .
Incorrect setting . Follow the “Setting Broil” on page 34 .
Meat too close to the broil element or burner . Reposition the broil pan to
provide proper clearance between the meat and broil element or burner .
Remove excess fat from meat . Cut remaining fatty edges to prevent curling,
but do not cut into lean .
Grease build up on oven surfaces . Regular cleaning is necessary when broil-
ing frequently . Grease or food splatters will cause excessive smoking .
Convection fan does not
rotate .
Oven door is open . The convection fan will turn off if the oven door is
opened when convection is active . Close the oven door .
1-800-265-8352 (Canada)
frigidaire.ca
1-800-374-4432 (United States)
frigidaire.com