Solutions to problems
Condensation Outside the Refrigerator
According to international standard ISO8187, domestic refrigerators, freezers and
refrigerator/freezers should not present condensation outside.
However, when installed in areas with relative humidity above 80% and room
temperatures above 32°C (89.6°F), it is normal for the refrigerator to have some
outside condensation (moisture).
Door seals
When the door(s) are closed, an internal vacuum forms. This can make it difficult to
open the door. We recommend waiting a few seconds before reopening it/them.
Normal operating noises
When the refrigerator is turned on and off, it may make a clicking noise that is
perfectly normal. This is the thermostat going off and on. (temperature control).
While the refrigerator is running, it may make a "screech", especially when the
door is open.
This noise is due to the expansion of the cooling fluid inside the refrigerator. It does
not mean there is a problem with the appliance.
Due to the door's sealing system, noises and clicks may be heard when closing
the door. This is the result of the sudden cooling of inside air.
The compressor may make a noise or a pulsing sound. This is a characteristic of
modern compressors that operate at higher speeds than older models.
Contraction and dilatation of inside components, due to temperature variations,
can cause soft clicking noises in the refrigerator.
Warmth near the doors
It is normal for the area near the door and sides to present higher temperatures.
The warmth prevents moisture formation.
Warmth Near the back
It is normal for this area to present higher temperatures, since this is where the
cooling fluid circulates at higher temperatures. Avoid contact with this part of the
refrigerator.
Normal operation
01. It takes a few minutes for the freezer and refrigerator compartments to cool
when the unit is turned on: If the temperature of one of the compartments is
higher, when the unit is turned on, it will take a few moments for it to drop.
02. The compressor surface is heating up: It is normal for the compressor surface
to heat up when it is operating properly. You should not touch it.
Excess noise
The refrigerator is not properly leveled.
The refrigerator is touching the wall.
Modern refrigerators have increased storage capacity and more stable
temperatures. They require a high efficiency compressor.
Refrigerator operates at higher pressures during the start of the ON cicle.
Refrigerant (used to cool refrigerator) is circulating throughout the system.
The outside refrigeration pipes are touching each other or the refrigeration
pipes are touching the cover.
The food is too tightly packed together, and this is blocking the flow of air.
Hot food or too much food was place inside the refrigerator.
The temperature control was not properly adjusted.
Before calling your service representative check the following items
Water is entering the refrigerator compartment
Weather is hot and humid.
Door may not be seating properly.
Door is kept open too long, or is opened too frequently.
Is there food inside the appliance that may be dripping?
Condensation inside the refrigerator
Room temperature is very high or the door has been left open too long.
Liquid foods inside the refrigerator are not in a properly sealed container.
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