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34

BEFORE YOU CALL

Visit our web site at 

www.frigidaire.com

1-800-944-9044 (United States)

1-800-265-8352 (Canada)

CONCERN

CAUSE

SOLUTION

AUTOMATIC ICE MAKER
Ice maker is 

not making any 

ice.

•  Ice maker is turned off. 

 

 

 

 

•  Refrigerator is not 

connected to water line 

or water valve is not 

open.

•  The water supply line is 

kinked. 

• 

The water filter is not 

seated properly. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• 

The water filter may be 

clogged with foreign 

material.

•  Freezer ice maker wire 

signal arm is being 

held up by an item not 

allowing it to go in the on 

or down position. (Does 

not apply to Frigidaire 

Professional)

•  Turn on ice maker. For the Frigidaire 

Professional ice maker, press and hold the 

“ON-OFF” button for three seconds until 

the indicator light is on. For the Frigidaire 

& Frigidaire Gallery ice maker, lower the 

wire signal arm.

•  Connect the unit to the household water 

supply and ensure the water valve is open. 

 

•  Ensure that the supply line does not kink 

when the refrigerator is pushed into place 

against the wall.

•  For Frigidaire & Frigidaire Gallery, remove 

and re-install the water filter. Be sure to 

push the filter firmly so that you hear it 

lock solidly into position. 

 

For Frigidaire Professional, remove and 

re-install the water filter. Remove by 

rotating it counter-clockwise (to the left) 

90 degrees to release it. Re-install by 

sliding it into the filter housing as far as it 

will go with the grip end horizontal. Push 

lightly inward on the filter while rotating it 

clockwise (to the right). The filter will then 

pull itself inward as it is rotated. Rotate the 

filter 90 degrees until it stops and the grip 

end is vertical. You may be able to feel a 

very light click as the filter locks into place.

•  If water dispenses slowly or not at all, or 

if the filter is six months old or older, it 

should be replaced.

•  Move any item or frozen ice cubes that 

may block the signal arm from being in the 

on or down position. See Automatic Ice 

Maker-Freezer section in manual.

Summary of Contents for FGHC2331PFCA

Page 1: ...afety Instructions 2 Features at a Glance 4 Installation 5 Door Removal Instructions 7 Handle Installation 9 Connecting Water Supply 10 Controls 12 A00535104 January 2016 Storage Features 18 Automatic Ice Water Dispenser 20 Changing the Filter 26 Normal Operating Sounds and Sights 29 Care and Cleaning 30 Before you Call 34 Major Appliance Warranty 39 ...

Page 2: ...set Registration card sent in Installation Checklist Definitions This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death For your Safety DO NOT store or use gasoline or other flammable liquids in the vicinity of this or any other appliance Read product labels for warnings regardi...

Page 3: ... the refrigerator by pulling on the power cord Always grip the plug firmly and pull straight out from the receptacle to prevent damaging the power cord Unplug the refrigerator before cleaning and before replacing a light bulb to avoid electrical shock Performance may be affected if the voltage varies by 10 or more Operating the refrigerator with insufficient power can damage the compressor Such da...

Page 4: ...ding to model Dairy Compartment Door Bin SpillSafe Adjustable Shelf Tall Bottle Retainer Wine Rack Door Bin Special Item Rack Meat Keeper and Cover Can Rack Crisper Pan and Cover Fixed Door Bin Toe Grille Fixed Door Bin Ice Container Shelf Tilt Out Door Bin Small Basket Large Glide Out Basket SpillSafe Adjustable Shelf Water Filter Ice Cream Shelf Ice Maker Air Filter ...

Page 5: ...refrigerator must be installed on a floor that is level and strong enough to support a fully loaded refrigerator Consider water supply availability for models equipped with an automatic ice maker If you do not hook up water to the refrigerator remember to turn the ice maker off Installation Installation clearances Allow the following clearances for ease of installation proper air circulation and p...

Page 6: ...ade screwdriver or inch socket wrench to raise or lower the front rollers 3 Ensure both doors are bind free with their seals touching the cabinet on all four sides Set Screw some models Hinge Hinge Flange Open Door 7 16 Wrench and 3 32 Hex Key some models Door Stop Flange 6 Replace the toe grille by fitting it into place see Toe Grille Installation and Removal in the Installation section Raise Doo...

Page 7: ... three screws from each cover over the top door hinges 2 Lift hinge cover straight up and off To remove the refrigerator door 1 Trace lightly around the door s top hinge with a pencil This makes reinstallation easier Rear Cover Screw Front Cover Screws Top Hinge Cover Hinge Screws Top Hinge Phillips Head Tools Necessary Socket Wrench Set Adjustable Wrench 3 8 Fixed Wrench Top Hinge Screw Bottom Hi...

Page 8: ...y Adjustable Hinge some models connector releases when you press its outer sleeve inward 4 Remove the screws from the top hinge and pull the multi wire cable through it Lift the door off of the bottom hinge 5 Remove the two bottom hinge screws and hinge if necessary DOOR REMOVAL INSTRUCTIONS Adjustable Hinge some models Door Hinge Assembly Closer Pin Hinge Screws 3 Remove the two bottom hinge scre...

Page 9: ...rigerator door 3 While holding handle firmly against door fasten furthermost upper and furthermost lower Allen set screws B with supplied Allen wrench 4 Firmly tighten the inside Allen set screws 5 Repeat steps 2 through 4 to install refrigerator handle Ensure the holes for the set screws are facing towards the freezer door NOTE All set screws should be tightened and sub flush Allen set screw shou...

Page 10: ...alling The Water Supply Line You Will Need Basic Tools adjustable wrench flat blade screwdriver and PhillipsTM screwdriver Access to a household cold water line with water pressure between 30 and 100 psi A water supply line made of inch 6 4 mm OD copper or stainless steel tubing To determine the length of tubing needed measure the distance from the ice maker inlet valve at the back of the refriger...

Page 11: ...igerator out for cleaning CONNECTING THE WATER SUPPLY 5 With steel clamp and screw secure water supply line copper tubing only to rear panel of refrigerator as shown 6 Coil excess water supply line copper tubing only about 2 turns behind refrigerator as shown and arrange coils so they do not vibrate or wear against any other surface 7 Turn ON water supply at shutoff valve and tighten any connectio...

Page 12: ...12 CONTROLS Enlarged view of user interface display menu varies by model User Interface varies by model FRIGIDAIRE FRIGIDAIRE GALLERY ...

Page 13: ... Order or Replace To reset the filter status to Good press and hold the set key for three seconds air filter Displays the current status of the air filter Good Order or Replace To reset the filter status to Good press and hold the set key for three seconds default settings While in the default option press and hold the set key for three seconds to reset all refrigerator settings to their factory d...

Page 14: ...cle it had already initiated The ice cube compartment will remain cold and new ice cubes can be made with standard trays Power Failure In the event of a power failure the power fail alert will be illuminated Press alarm reset to acknowledge the alarm Other modes may be turned off until the alarm is acknowledged When the power fail alert is acknowledged the refrigerator will resume normal operation...

Page 15: ...creases ice production in the freezer Deactivates after 12 hours AIR FILTER Displays the current status of the air filter GOOD ORDER or REPLACE To reset the filter status to GOOD press and hold for three seconds WATER FILTER Displays the current status of the water filter GOOD ORDER or REPLACE To reset the filter status to GOOD press and hold for three seconds REFRIGERATOR TEMP Allows the temperat...

Page 16: ...ature reaches 55 F or greater the alarm will sound and the temperature will flash and the dispenser control will display HIGH TEMP DETECTED You can disable the alarm by pressing MUTE ALARM but the HIGH TEMP DETECTED indicator will illuminate until the temperature goes below 55 F Door Ajar If the freezer or fresh food doors have been left open for five minutes or more an alarm will sound and the do...

Page 17: ...olation of the Sabbath Holidays The HIGH TEMP alarm is permitted when cabinet temperature is outside the safe zone for 20 minutes The alarm silences itself after 10 minutes while the HIGH TEMP icon stays lit until the Sabbath mode is exited For further assistance guidelines for proper usage and a complete list of models with the Sabbath feature please visit the web at http www star k org NOTE Whil...

Page 18: ...ickly selected Some models have door bins that can accommodate gallon sized plastic drink containers and economy sized jars and containers Some bins are adjustable for maximum storage capacity Crisper Humidity Control Higher Humidity Lower Humidity Cool Drawer some models Some models are equipped with a Cool Drawer for storage of luncheon meats spreads cheeses and other deli items This drawer does...

Page 19: ...is pan for short term storage of bulk meat items If meats are to be kept longer than one or two days they should be frozen The Chill Drawer is fixed and cannot be moved up or down If fruits or vegetables are to be stored in the Chill Drawer set the Chill Drawer Temperature Control to a warmer setting to prevent freezing Colder Warmer Chill Drawer with Temperature Control STORAGE FEATURES ...

Page 20: ...our ice maker is shipped from the factory with the wire signal arm in the ON position side mounted or with the switch turned ON rear mounted To ensure proper function of your ice maker hook up water supply immediately or turn ice maker OFF by lifting the wire signal arm until it clicks and locks in the UP position side mounted or turn the On Off switch to the Off 0 position rear mounted If the ice...

Page 21: ...g with small ice cubes or it s been six months or longer since you last changed your water filter replace the water filter with a new one Poor quality household water may require the filter to be changed more frequently Ice Maker Dispenser Tips Ice cubes stored too long may develop an odd flavor Empty the ice container as explained below Occasionally shake the ice container to keep ice separated I...

Page 22: ...you take a vacation or move To clean the ice maker 1 Turn Off the ice maker 2 Remove the ice bin by lifting up and out 3 Empty and carefully clean the ice bin with mild detergent Rinse with clear water Do not use harsh or abrasive cleaners 4 Allow the ice bin to dry completely before replacing in the freezer 5 Remove ice chips and clean the ice bin shelf and the freezer door chute 6 Replace the ic...

Page 23: ...will allow the bin to fill completely Ice Maker and Storage Bin Capacity This ice maker should produce 2 5 to 3 pounds of ice per 24 hours depending on usage conditions Ice is produced at a rate of 10 cubes every 75 to 90 minutes How much ice can be stored in the ice bin When completely full the bin in standard depth units will hold about 11 pounds of ice total weight of ice and bin will be about ...

Page 24: ...se the ice maker s fill valve may make a loud chattering noise when it attempts to operate without water IMPORTANT On occasion unusually small ice cubes may be noticed in the bucket or in dispensed ice This could occur in normal operation of the ice maker If you start seeing these more frequently it may be an indication of low water pressure or the water filter needs to be replaced As the water fi...

Page 25: ...to the freezer compartment AUTOMATIC ICE WATER DISPENSER Cleaning the storage bin Clean the ice maker and ice bin at regular intervals especially prior to vacation or moving 1 Turn off the ice maker 2 Remove the ice bin by lifting up slightly on the front of the bin and pulling it straight out of the ice maker housing Removing Ice Bin Adjusting Ice Bin Auger Auger FRIGIDAIRE PROFESSIONAL 3 Empty a...

Page 26: ...d to produce ice Ordering Replacement Filters To order your replacement filters please visit our online store at www frigidaire com store by calling toll free at 877 808 4195 or by visiting the dealer where you purchased your refrigerator Frigidaire recommends that you order extra filters when you first install your refrigerator and that you replace your filters at least once every six months Here...

Page 27: ...e straight out of the housing and discard it 4 Unpackage the new filter cartridge Using the alignment guide slide it gently into the filter housing until it stops against the snap in connector at the back of the housing 5 Push firmly until the cartridge snaps into place you should hear a click as the cartridge engages the snap in connector 6 Press a drinking glass against the water dispenser while...

Page 28: ... Temp Min 33 F Max 100 F Maximum Rated Pressure 100 pounds per square inch Recommended Minimum Operating Pressure 30 pounds per square inch To replace your PureSource Ultra IITM water filter It is not necessary to turn the water supply off to change the filter Be ready to wipe up any small amounts of water released during the filter replacement 1 Turn Off the ice maker power switch 2 Remove the ol...

Page 29: ...er When ice has been produced you will hear ice cubes falling into the ice bin E Electronic control automatic defrost control These parts can produce a snapping or clicking sound when turning the cooling system on and off F Condenser fan You may hear air being forced through the condenser G Compressor Modern high efficiency compressors run much faster than in the past The compressor may have a hig...

Page 30: ...the wall outlet before cleaning Remove adhesive labels by hand Do not use razor blades or other sharp instruments which can scratch the appliance surface Do not remove the serial plate Do not use abrasive cleaners such as window sprays scouring cleansers brushes flammable fluids cleaning waxes concentrated detergents bleaches or cleansers containing petroleum products on plastic parts interior doo...

Page 31: ...e commercial household cleaners containing ammonia bleach or alcohol to clean handles Use a soft cloth to clean smooth handles Do not use a dry cloth to clean smooth doors Exterior Handles Stainless Steel Models Only Soap and water Stainless steel cleaners Never use CHLORIDE or cleaners with bleach to clean stainless steel Clean stainless steel front and handles with non abrasive soapy water and a...

Page 32: ... 1 Unplug your refrigerator s power cord 2 Remove lens cover 3 Remove LED board 4 Replace LED board and snap in place assuring the light is facing in toward the unit inside fresh food 5 Replace lens cover Ordering Replacement LED Lights Order new LEDs by calling 877 808 4195 online at www frigidaire com store or through the dealer where you bought the refrigerator Here is the product number to req...

Page 33: ...ur refrigerator s power cord 2 Wear gloves as protection against possible broken glass 3 Remove light cover if necessary 4 Unscrew and replace old bulb with an appliance bulb of the same type and wattage normally 40 watts 5 Replace light cover if necessary 6 Plug in the refrigerator s power cord CAUTION Wear gloves when replacing light bulbs to avoid getting cut Crisper Light Cover Light Bulbs Lig...

Page 34: ...alve is open Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall For Frigidaire Frigidaire Gallery remove and re install the water filter Be sure to push the filter firmly so that you hear it lock solidly into position For Frigidaire Professional remove and re install the water filter Remove by rotating it counter clockwise to the left 90 degrees t...

Page 35: ...ress Fast Freeze to temporarily increase ice production rate Does not apply to Frigidaire Professional Set freezer control to colder setting to improve performance of the ice maker Allow 24 hours for temperature to stabilize Ice maker will not stop making ice select models Ice maker wire signal arm is being held down by a package in the freezer that has fallen against ice maker Does not apply to F...

Page 36: ...er Dispenser will not dispense water Dispenser lock out is engaged Does not apply to Frigidaire Professional Water filter not seated properly Water filter is clogged Household water line valve is not open Press and hold control lock for three seconds For Frigidaire Frigidaire Gallery remove and reinstall the water filter Be sure to push the filter firmly so that you hear it lock solidly into posit...

Page 37: ...vel and solid and can adequately support the refrigerator Contact a carpenter to correct a sagging or sloping floor Ensure floor is level and solid and can adequately support the refrigerator Contact a carpenter to correct a sagging or sloping floor Drawers are difficult to move Food is touching shelf on top of drawer Track that drawers slide on is dirty Remove top layer of items in drawer Ensure ...

Page 38: ...eed compressor is designed to run 100 of the time except during the defrost cycle At times it will run faster such as after a defrost cycle It is normal for the compressor to run continuously except during defrost mode DIGITAL TEMPERATURE DISPLAY Digital temperature displays are flashing Electronic control system has detected a performance problem Call your Frigidaire service representative who ca...

Page 39: ...ectrolux parts or parts obtained from persons other than authorized service companies or external causes such as abuse misuse inadequate power supply accidents fires or acts of God DISCLAIMER OF IMPLIED WARRANTIES LIMITATION OF REMEDIES CUSTOMER S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN CLAIMS BASED ON IMPLIED WARRANTIES INCLU...

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