14
BEFORE YOU CALL
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Etching
• Using too much detergent.
• The inlet water
temperature exceeds
158°F (70°C).
• Use less detergent if you have soft
water.
• Lower the inlet water temperature.
Detergent left in
dispenser
cup
• Detergent may be too old.
• Spray arm is blocked.
• Use fresh detergent.
•
Load the dishes, making sure the spray
arms are not blocked.
Detergent
dispenser will not
shut
• Improper operation of the
detergent cover.
• Add the detergent and rinse aid as
indicated by the manual.
Water remains in
the dishwasher
• Previous cycle has not
finished or has been
interrupted.
• Select the proper cycle explained in the
manual.
Dishwasher does
not drain properly
• Drain is clogged.
• Drain hose is kinked.
• Check the air gap if you have one.
Make sure the disposer is empty if
dishwasher is connected to disposer.
• Make sure the drain hose is properly
connected to the sink.
Suds in the tub
• Improper detergent is
used.
• Make sure to use only the automatic
dishwasher detergent.
Dishwasher leaks
• Excessive suds caused
by using the improper
detergent.
• Dishwasher is not level.
• Make sure to use only the proper
dishwasher detergent.
• Level the dishwasher.
Black or gray
marks on dishes
• Aluminum utensils have
rubbed against dishes.
• Rearrange the dishes.
Stained tub
interior
• Coffee and tea soil.
• Reddish stain.
• Using an approved spot cleaner to
remove the soil.
• Some tomato-based foods will cause
this, use of the rinse only cycle right
after loading this will decrease the
staining.
Noises
• Detergent cup opening\
Drain pump sound.
• A hard object has entered
the wash module. When
the object is ground up,
the sound should stop.
• This is normal.
• If the noise persists after a complete
cycle, call for service.
Dishwasher won’t
fill with water
• Water valve is turn off.
• Door latch may not be
properly seated.
• Check if the water valve is turn on.
• Make sure the door is closed.
