WARRANTY AND SERVICE
7
To make a warranty claim, please email [email protected] or call 1-800-968-9853.
This product is warranted to be free from defects in material and workmanship for a
period of one hundred and eighty (180) days from the date of original purchase.
During this period, your exclusive remedy is repair or replacement of this product or
component found to be defective, at our option; however, you are responsible for all
costs associated with returning the product to us. If the product or component is no
longer available, we will replace with a similar one of equal or greater value. Prior to
a replacement being sent, the product must be rendered inoperable or returned to us.
This warranty does not cover glass, filters, wear from normal use, use not in conformity
with the printed directions., or damage to the product resulting from accident,
alteration, abuse, or misuse. This warranty extends only to the original consumer
purchaser or gift recipient. Keep the original sales receipt, as proof of purchase is
required to make a warranty claim. This warranty is void if the product is used for
other than single-family household use or subjected to any voltage and waveform
other than as on the specified rating on the label (e.g., 120V~60Hz).
We exclude all claims for special, incidental, and consequential damages caused by
breach of express or implied warranty. All liability is limited to the amount of the
purchase price. Every implied warranty, including any statutory warranty or condition
of merchantability or fitness for a particular purpose, is disclaimed except to the
extent prohibited by law, in which case such warranty or condition is limited to the
duration of this written warranty. This warranty gives you specific legal rights. You
may have other legal rights that vary depending on where you live. Some states or
provinces do not allow limitations on implied warranties or special, incidental, or
consequential damages, so the foregoing limitations may not apply to you.
For faster service, locate the model, type, and serial numbers on your appliance.
180 Day Warranty
Please have the following information available when you contact the Support Team:
·Name, address and telephone number.
·Model number and serial number.
·A clear, detailed description of the problem.
·Proof of purchase including dealer or retailer name, address and date of purchase.