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BEFORE YOU CALL
Visit our web site at
www.frigidaire.com
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
CONCERN
CAUSE
SOLUTION
AUTOMATIC ICE MAKER
Ice maker is
not making any
ice.
•
Ice maker is turned off.
•
Refrigerator is not
connected to water line or
water valve is not open.
•
The water supply line is
kinked.
• The water filter is not
seated properly.
• The water filter may be
clogged with foreign
material.
•
Freezer ice maker wire
signal arm is being
held up by an item not
allowing it to go in the
on or down position.
•
Turn on ice maker. For the fresh food ice
maker, press and hold the “Ice Off” button
for three seconds until the indicator light
is off. For the freezer ice maker, lower the
wire signal arm.
•
Connect the unit to the household water
supply and ensure the water valve is open.
•
Ensure that the supply line does not kink
when the refrigerator is pushed into place
against the wall.
• Remove and re-install the water filter. Be
sure to push the filter firmly so that you
hear it lock solidly into position.
•
If water dispenses slowly or not at all, or
if the filter is six months old or older, it
should be replaced.
•
Move any item or frozen ice cubes that
may block the signal arm from being in the
on or down position. See Automatic Ice
Maker-Freezer section in manual.
Ice maker is
not making
enough ice.
•
Ice maker is producing
less ice than you expect.
• The water filter may be
clogged with foreign
material.
•
The water supply line is
kinked.
•
Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Heavy traffic, opening
or closing of the doors
excessively.
•
Freezer control is set
too warm (freezer ice
maker).
•
The fresh food and freezer ice makers will
each produce approximately 2.5 pounds
of ice every 24 hours depending on usage
conditions.
•
If water dispenses slower than normal,
or if the filter is six months old or older, it
should be replaced.
•
Ensure that the supply line does not kink
when the refrigerator is pushed into place
against the wall.
•
Turn off household water line valve.
Remove valve. Ensure that valve is not
a self-piercing saddle valve. Clean valve.
Replace valve if necessary.
•
Press Fast Freeze to temporarily increase
ice production rate.
•
Set freezer control to colder setting to
improve performance of the ice maker
(freezer ice maker). Allow 24 hours for
temperature to stabilize.
