10 YEAR LIMITED WARRANTY
Subject to conditions and limitations described below, Fresh Water Systems, Inc. warrants to the original purchaser its
SQC Series Reverse Osmosis Unit and its PharMate® Dispenser Models to be free from defects in materials and work-
manship under normal use within the operating specifications listed below:
The SQC Series Reverse Osmosis Unit
(excluding Filters, Membrane, PR monitor, & Air Gap Faucet) for a period of
10 years from date of purchase.
The Reverse Osmosis Membrane, Percent Rejection Monitor, & Air Gap Faucet
for a period of 2 years from the
date of purchase.
The PharMate
®
Dispenser
(excluding Air Filter Disc, Stopcock, and Sanitary Tips) for a period of 2 years from the date
of purchase.
WARRANTY CONDITIONS
I.
SYSTEM MUST BE MAINTAINED AND SERVICED WITH APPROVED FWS REPLACEMENT PARTS AND FILTERS.
II.
Warranty becomes VOID if any part of the SQC Series Reverse Osmosis Unit or PharMate® Dispenser is
damaged because of neglect, misuse, alteration, accident, mis-application, physical damage, fouling and/or
scaling of membrane by minerals, bacterial attack, sediment, or damage caused by fire, flood, Act of God,
freezing or hot water, or If RO System unit is altered, modified, or is installed in any manner inconsistent with
the attached instructions.
III.
Fresh Water Systems, Inc. assumes no warranty liability in connection with this Reverse Osmosis Unit and/or
Dispenser other than as specified herein.
IV.
FRESH WATER SYSTEMS’ LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT (AT OUR
OPTION) OF ANY DEFECTIVE PART AND DOES NOT INCLUDE INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND.
WARRANTY SERVICE
To obtain warranty service:
1.
Contact Fresh Water Systems, Inc. for Return Goods Authorization (RGA) number and instructions for
returning defective part.
2.
Return part(s) freight prepaid to Fresh Water Systems, Inc. for warranty evaluation. Systems or parts covered
under WARRANTY shall be repaired or replaced (at our option) and returned without charge.
Fresh Water Systems, Inc.
Fresh Water Systems, Inc.
11760 Sorrento Valley Rd
85 Commerce Center
San Diego, CA 92121
Greenville, SC 29615
Pharmacy Division
(864) 284-1800 • Fax (864) 284-1819
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