41
Service and Support
You can contact Freedom Scientific Technical Support to receive technical assistance. Before
contacting Technical Support, it is recommended that you refer to
Troubleshooting
on page 35
to try to resolve your problem quickly.
Note:
This device has no user-serviceable components. Any unauthorized attempt to service
or replace internal components will void the product warranty.
To contact by e-mail, send questions to
.
To contact by telephone, U.S. customers can call
(727) 803-8600
, Monday through Friday, 8:30
AM to 7:00 PM (Eastern Time).
When you call, please provide the following information:
Product name and serial number
What you were doing when the problem occurred
How you tried to solve the problem
For additional support information, visit
www.FreedomScientific.com
, choose
Support
and
then
Technical Support
.