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45
GB
7
Chapter 7: Troubleshooting
Issue
After I connected the Freecom Classic
Mobile 2.5" Hard Drive to my compu-
ter for the first time no Freecom SYNC
folder has been created automatically.
After installation of Freecom Personal
Media Suite, the message "No Freecom
device found." appears.
Files deleted in the SYNC folder, are
still appearing during the syn-
chronization.
An empty folder is not synchronized.
If you are working with the program
"Total Commander" and are using the
"send to" dialog to add items to the
SYNC folder, the message "The brief-
case is in use on another computer"
could appear.
You cannot create a SYNC folder with
a name you used for another, deleted,
SYNC folder.
Not enough memory on the target
drive (Freecom Classic Mobile 2.5" Hard
Drive) during creation of SYNC folder.
Not enough memory on the target
drive (Freecom Classic Mobile 2.5" Hard
Drive) during synchronization.
Solution
• Install the Freecom Personal Media
Suite software and safely remove and
reconnect the Freecom Classic Mobile
2.5" Hard Drive
• Follow the instructions on chapter 5.4.2
Creating a new SYNC folder.
• Connect the Freecom Classic Mobile
2.5" Hard Drive to your computer.
• Check all connections between the
Freecom Classic Mobile 2.5" Hard Drive,
the power supply and the computer.
• Safely remove and reconnect the
Freecom Classic Mobile 2.5" Hard Drive.
You have to "Split From Original" the
files from their counterparts before
you may delete them. Please refer to
chapter 5.5.1 Handling deleted files.
Empty folders are not taken into ac-
count during synchronization.
The SYNC folder is opened by another
program. Please close all applications,
which are using the SYNC folder.
This happens only under Windows 98.
Please restart Windows 98. After re-
start, you can create the new SYNC
folder.
Delete files on the target drive (Freecom
Classic Mobile 2.5" Hard Drive) or select
less files.
Delete files on the target drive
(Freecom Classic Mobile 2.5" Hard
Drive).
Troubleshooting