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200619
LICENSED FABRICATOR OF MAGNATRACK
CARE & MAINTENANCE and WARRANTY - MAGNATRACK SYSTEMS
hardware can be done to remove excess dust and debris. This is also a good practice once per
year and is recommended for long term operation.
Warm water and common dish soap are recommended for cleaning and removal of any dirt, food
particles, beverages or other non‐commercial type stains on the shade band.
Please contact Fraser Shading or your window covering professional directly with any additional
cleaning question or concerns.
WARRANTY
LIMITED LIFETIME WARRANTY
Fraser Shading Systems, the manufacturer, guarantees the material and workmanship of its
products to be of excellent quality. All Materials are carefully selected to withstand most weather
elements and breakage under normal use. The warranty does not cover claims originated from
faulty installations, hail, flood, fire, harmful chemicals and fumes, misuse, abuse, fading, chalking,
oxidization, erosion of paint, acts of God, or causes beyond control of the manufacturer. This
warranty is for the benefit of the original purchaser and is not transferable. The lifetime material
warranty applies to aluminum components only.
5 YEAR WARRANTY
Fraser Shading Systems warrants the electrical motors for a period of 5 years, commencing from
the date of sale from Fraser Shading Systems, against failure under expected normal use.
Warranty is void if the electrical motor is exposed to water, acts of God, or abnormal conditions,
including faulty installation.
2 YEAR WARRANTY
Fraser Shading Systems warrants the electronic components such as radio transmitters and
receivers for a period of 2 year, commencing from the date of sale from Fraser Shading Systems
against failure under expected normal use. Warranty is void if the electronic component is
exposed to water, acts of God, or abnormal conditions.
SCREEN & VINYL WARRANTY
Fraser Shading Systems warrants fabrics supplied from Twitchell have a 10‐year limited warranty
from the original date of purchase. The warranty covers defects of workmanship, materials, or
excessive loss of strength in normal conditions, including sunlight, rot, mildew, or atmospheric
chemicals that might render it unserviceable. Improper use, abuse, or use of harsh chemicals will
void warranty. Fabrics not manufactured by Twitchell might have different warranties associated.
Please see catalog or website for full details and warranty info.
Fraser Shading Systems warrants our clear vinyl windows for (1) year. The warranty specifically
covers manufactures defects in the material or workmanship of stitching the vinyl windows to the
surrounding material. Any defects in the Vinyl panels needs to be noted upon installation of the
motorized system. Discoloring, yellowing, orange‐peel, or scratches discovered in the material
after the install is complete is not covered and typically caused by use of improper cleaning
solutions. Please see catalog or website for cleaning instructions, care and maintenance
