YOU FOR THE FRANKLIN PRODUCT AS EVIDENCED BY
YOUR PURCHASE RECEIPT. YOU ACKNOWLEDGE THAT
THIS IS A REASONABLE ALLOCATION OF RISK. SOME
STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCI-
DENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU. IF THE LAWS OF THE RELEVANT JURISDIC-
TION DO NOT PERMIT FULL WAIVER OF IMPLIED WAR-
RANTIES, THEN THE DURATION OF IMPLIED WARRANTIES
AND CONDITIONS ARE LIMITED TO THE DURATION OF THE
EXTAP WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A
DEFECT, YOU MUST CALL FRANKLIN’S CUSTOMER
SERVICE DESK, 1-800-266-5626, TO REQUEST A
RETURN MERCHANDISE AUTHORIZATION (“RMA”)
NUMBER, BEFORE RETURNING THE PRODUCT
(TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE
INCLUDE A NOTE WITH THE RMA, YOUR NAME,
ADDRESS, TELEPHONE NUMBER, A BRIEF DESCRIP-
TION OF THE DEFECT AND A COPY OF YOUR SALES
RECEIPT AS PROOF OF YOUR ORIGINAL DATE OF
PURCHASE. YOU MUST ALSO WRITE THE RMA
PROMINENTLY ON THE PACKAGE IF YOU RETURN
THE PRODUCT, OTHERWISE THERE MAY BE A
LENGTHY DELAY IN THE PROCESSING OF YOUR
RETURN. WE STRONGLY RECOMMEND USING A
TRACKABLE FORM OF DELIVERY TO FRANKLIN FOR
YOUR RETURN.
