THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSE-
QUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITA-
TION MAY NOT APPLY TO YOU. IF THE LAWS OF THE RELE-
VANT JURISDICTION DO NOT PERMIT FULL WAIVER OF
IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURA-
TION OF THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT,
YOU MUST CALL FRANKLIN’S CUSTOMER SERVICE DESK, 1-
800-266-5626, TO REQUEST A RETURN MERCHANDISE
AUTHORIZATION (“RMA”) NUMBER, BEFORE RETURNING THE
PRODUCT (TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A
NOTE WITH THE RMA, YOUR NAME, ADDRESS, TELEPHONE
NUMBER, A BRIEF DESCRIPTION OF THE DEFECT AND A COPY
OF YOUR SALES RECEIPT AS PROOF OF YOUR ORIGINAL DATE
OF PURCHASE. YOU MUST ALSO WRITE THE RMA PROMINENT-
LY ON THE PACKAGE IF YOU RETURN THE PRODUCT, OTHER-
WISE THERE MAY BE A LENGTHY DELAY IN THE PROCESSING
OF YOUR RETURN. WE STRONGLY RECOMMEND USING A
TRACKABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR
RETURN.
LBD-28006-00
Rev. A
