2
TROUBLESHOOTING
PROBLEM
PROBABLE CAUSES
CORRECTIVE ACTION
Pump fails to run.
1. No electricity or low voltage.
2. Impeller clogged.
3. Motor has open circuit.
1. Be sure correct voltage is available.
2. Clean impeller.
3. Replace pump.
Pump runs but no fluid
flows.
1. Discharge height too great.
2. Inlet screen clogged.
3. Discharge valve closed.
4. Air trapped in pump.
5. No water in reservoir.
6. Pump inlet located above liquid level.
1. Lower the height.
2. Clean screen.
3. Open the valve.
4. Purge to eliminate air.
5. Refill.
6. Pump inlet must be below liquid level (flooded).
Flow rate is low.
1. Low voltage.
2. Impeller clogged.
3. Inlet or discharge plumbing restricted.
4. Discharge plumbing undersized.
5. Discharge height too great.
6. Polarity is reversed.
1. Be sure correct voltage is available.
2. Clean impeller.
3. Clean plumbing.
4. Replace with larger plumbing.
5. Lower the height.
6. Reverse polarity.
Pump starts and stops
pumping.
1. Impeller or inlet screen clogged.
2. Defect in motor.
3. Incorrect voltage or frequency.
1. Clean impeller and screen.
2. Replace pump.
3. Be sure correct voltage and frequency is supplied to
pump.
Form 998237 - 03/24/2009
©2009 Franklin Electric Co., Inc.
Little Giant® is a registered trademark of Franklin Electric Co., Inc.
For parts or repair, please contact .......................................................................... 1.888.572.9933
For technical assistance, please contact ................................................................ 1.888.956.0000
www.LittleGiantPump.com
Your product is guaranteed to be in perfect condition when it leaves our factory. It is warranted against defective materials and workmanship for a period of
90 days from date of purchase by the user. No warranty on brush wear, impeller or cam.
Any product that should fail for either of the above two reasons and is still within the warranty period will be repaired or replaced at the option of Little Giant
Pump Company, Inc. dba Franklin Electric Water Transfer Systems (hereafter “the manufacturer”) as the sole remedy of buyer. For our customers in the
CONTINENTAL UNITED STATES: Please return the defective unit, postage paid, to the factory at 301 North MacArthur Blvd., Oklahoma City, OK 73127-6616.
All defective product returned under warranty will be fully inspected to determine the cause of failure before warranty is approved.
For our customers located elsewhere; it is not economical, due to duties and freight, to return the pump to the factory for inspection. Please return the
defective unit to any authorized distributor or dealer with a brief written explanation of the problem. If there are no apparent signs of customer abuse, unit
will be repaired or replaced. If dispute arises over replacement of the pump, the distributor or dealer is to segregate such items and hold for inspection by a
representative of Little Giant or notify factory with details of the problem for factory disposition and settlement of warranty claim.
DISCLAIMER: THE FOREGOING WARRANTY IS AN EXCLUSIVE WARRANTY IN LIEU OF ANY OTHER EXPRESS WARRANTIES. ANY IMPLIED WARRANTIES
(INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) TO THE EXTENT
EITHER APPLIES TO A PUMP SHALL BE LIMITED IN DURATION TO THE PERIODS OF THE EXPRESS WARRANTIES GIVEN ABOVE.
Warranty will be
VOID
if any of the following conditions are found:
1. Sealed motor housing opened.
2. Product connected to voltage other than indicated on nameplate.
3. Cord cut off to a length less than three feet.
4. Pump allowed to operate dry (fluid supply cut off).
5. Pump used to circulate anything other than fresh water, light oils, or other mild liquids at approximately room temperature.
6. Product abuse by customer.
Any oral statements about the product made by the seller, the manufacturer, the representatives or any other parties, do not constitute warranties, shall not be
relied upon by the user and are not part of the contract for sale. Seller’s and manufacturer’s only obligation, and buyer’s only remedy, shall be the replacement
and/or repair by the manufacturer of the product as described above. NEITHER SELLER NOR THE MANUFACTURER SHALL BE LIABLE FOR ANY INJURY,
LOSS OR DAMAGE, DIRECT, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
LOST PROFITS, LOST SALES, INJURY TO PERSON OR PROPERTY, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL LOSS), ARISING OUT OF THE
USE OR THE INABILITY TO USE THE PRODUCT AND THE USER AGREES THAT NO OTHER REMEDY SHALL BE AVAILABLE TO IT. Before using, the user
shall determine the suitability of the product for the intended use, and user assumes all risk and liability whatsoever in connection therewith.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages,
so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state and country to country.
LIMITED WARRANTY
