20
Error Codes and Recommendations for Solutions
Error codes, their probable causes and recommendations for solutions are provided in
the chart below.
WARNING:
The chart below is applicable for all models.
Error Code
Error Description
Potential Cause for Error
Clearing Error
ER 03 &
continuous
signal sound
Constant use of buttons;
control unit is disrupted
after 10 seconds.
Water or cooking utensils
on the glass over the
control unit.
Clean the operating
surface of the stove.
ER 20
Flash fault.
^ C error.
Replace the electronic
board.
ER 21
Excessive temperature.
The ambient temperature
for electronics is too high.
Allow the cooking
surface to cool down.
Check the temperature
verification of the control
unit.
ER 22
Key evaluation fault.
Control unit is turned
after 3.5 – 7.5 seconds.
Short circuit or error in
detection of keys.
Replace the electronic
board.
ER 31
Configuration data is
incorrect.
---
New configuration is
required.
ER 36
Temperature sensor
error.
Short circuit or
electronic board
turns off.
Replace the electronic
board.
ER 40
Power supply is too low
to turn on the appliance.
Primary PTC is too hot.
Disconnect the stove
from power supply
system.
ER 47
Communication error
between the electronic
board configuration and
the heaters.
No communication or
faulty communication.
Make sure that the
connection cable is
connected correctly
and functionally.
U 400
Incorrect connection.
Control unit is
connected incorrectly.
Connect the stove to
correct mains voltage.
WARNING:
If the device is operated at maximum level for too long, it can turn off
automatically. This is an ordinary measure for safety of the device.
GB
