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2.
Drum
Do not leave metallic objects such as needles, paper clips, coins etc. in your machine. This objects lead to
formation of rust stains in the drum. To clean such rust stains, use a non-chlorine cleaning agent and follow
the instructions of manufacturers of the cleaning agent. Never use wire wool or similar hard objects for
cleaning rust stains.
All repairing operations required for your machine should be carried out by our authorised service. If your
machine requires a repair or if you cannot remove the fault by the help of the information provided as
follows:
•
Unplug your machine.
•
Turn the water faucet off.
FAULT
POSSIBLE CAUSE
TROUBLESHOOTING
Your machine does not start.
Machine not plugged in.
Plug machine in.
Fuses are faulty.
Replace the fuses.
No mains power supply.
Check mains power.
Start/Pause button not pressed.
Press the Start/Pause button.
Program dial ‘stop’ position.
Turn the program dial to the desired
position.
The machine door is not completely
closed.
Close the machine door.
Your machine does not intake water.
Water tap is turned off.
Turn tap on.
Water inlet hose may be twisted.
Check water inlet hose and untwist.
Water inlet hose clogged.
Clean water inlet hose filters. (*)
Inlet filter clogged.
Clean the inlet filters. (*)
The machine door is not completely
closed.
Close the machine door.
Your machine does not discharge
water.
Drain hose clogged or twisted.
Check the drain hose, then either
clean or untwist.
Pump filter clogged.
Clean the pump filter. (*)
Laundry is too tightly packed
together in the drum.
Spread your laundry in the machine
evenly.
13. TROUBLESHOOTING