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Troubleshooting
Registration fails
Make sure both transmitter and receiver are powered on.
Make sure pairing units are
the
only devices currently powered on.
Bring the transmitter and receiver closer together but no closer than 1 meter.
Keep the number of solid walls between the transmitter and receiver to a
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minimum.
No Signal on monitor
Make sure the receiver is powered on.
Make sure the monitor is powered on.
Make sure the receiver is properly connected to the monitor.
Make sure the monitor is set to display video from the right source (HDMI1,
HDMI2 etc.).
Reboot the receiver.
Unplug and then re-plug the HDMI cable between the receiver and the
monitor.
Replace the HDMI cable.
Make sure the video resolution is supported by the monitor.
No video over the wireless link
Make sure the transmitter is properly connected to the source.
Make sure the network LED is powered on.
Make sure the source is powered on.
Unplug and then re-plug the transmitter to the source.
Abnormal Color or Noise on the monitor
Unplug and then re-plug the HDMI cable between the receiver and the
monitor.
Unplug and then re-plug the HDMI cable between the transmitter and the
source.
Bring the transmitter and receiver closer together but no closer than 1 meter.
Keep the number of solid walls between the transmitter and receiver to a
minimum.
Power cycle the system.
No Audio
Check the mute and audio volume settings on the monitor.
Check the audio format setting on the source is incompatible with system.
IR Remote Control Malfunctions
Make sure the plastic cover of the battery is removed.
Make sure the remote control batteries are fully charged.
Make sure there is a far enough distance between the IR receiver and any
fluorescent lighting or radiation interfering with the IR signals.