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FAQ
Warning:
Risk of Electric Shock
• Incorrect repairs are dangerous. Repairs
may only be carried out and damaged power
cables replaced by our authorized service
center, or certified electricians.
• If there is a defect in the product, please
disconnect the power plug or shut off the
power supply of the range-hood socket in
order to avoid electric shock. Please contact
the service center authorized by FOTILE.
• To avoid electric shock, please disconnect the
power plug or shut off the power supply of the
range-hood socket before replacing the LED
light.
• If an abnormal condition occurs during
use, immediately stop using the product and
disconnect the power plug or shut off the power
supply of the range-hood socket in order to
check the following:
3. Disconnect the wires and then replace the
LED lights.
Use type lamp is self-ballasted fluorescent
reflector lamp - Integral induction type ballast.
-Max wattage: 3W
-Voltage range: 8.5~12V
-Dimensions: width 2 13/16"(70 mm)/depth
7/8"(21 mm)/height 3/4"(19mm)
Risk of Electric Shock:
To avoid electric shock, please disconnect the
power plug or shut off the power supply of the
range-hood socket before replacing the LED light.
Problem/Issue
Possible Cause
After the POWER button
is pressed, the range hood
remains off and the button
does not illuminate.
The appliance may
be unplugged
The motor works, but the
control panel buttons do
not illuminate.
LED lights have
been damaged
If the problem/issue with the appliance still
persists after ruling out the possible cause(s),
please contact our authorized service center for
assistance.
SERVICE INFORMATION
Warning
• In the event of an abnormal condition during
the use of the range hood, please stop using it,
disconnect the power plug or shut off the power
supply of the range-hood socket. Please contact
the service center authorized by FOTILE.
• The appliance must only be repaired by
professionally trained and certified technician;
otherwise, severe injuries may occur.The
ventilator shall be not allowed to be repaired
by any party other than Fotile’s appointed
technicians. Otherwise it may cause serious
consequences and exempt the product from
warranty.
• Please do not repair or replace any part of the
Range Hood unless it is specifically suggested
in the manual. All other maintenance work
should be carried out by qualified technicians.
• The following circumstances do not fall into
the scope of free warranty, and a fee will be
charged for repair.
1) Damage resulting from improper handling,
i n s t a l l a t i o n , u s e , m a i n t e n a n c e a n d
safekeeping conducted by customer.
2) Failure and damage caused by using
the product beyond the normal operating
conditions (damage caused in the case that
the voltage is higher than 132V or lower than
