NVR User Manual
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53
5.3 FAQ
1. No image displayed on the monitor after starting up normally.
Verify the device is connected with the monitor via HD-OUT or VGA cable.
Verify the connection cable is good.
Verify Input mode of the monitor is correct.
Please check the input mode of the monitor matches with the output mode of the device (e.g. if the
output mode of NVR is HD-OUT output, then the input mode of monitor must be the HD-OUT input).
And if not, please modify the input mode of monitor.
2. No record file found in the NVR local HDD, and prompt
"
No record file found
"
.
Verify the system time setting is correct.
Choose
Menu > Settings > General
in the GUI interface, and verify the time is correct.
Verify the search condition is correct.
Choose
Menu > Playback
in the GUI interface, and verify the channel and time are correct.
Verify the HDD status is normal.
Choose
Menu > About > HDD Info
in the GUI interface, view the HDD status.
3. Why recording is not performed after motion detection is enabled?
On the "Motion Detection" page, check whether the following are correctly set:
Check whether the motion detection channel is correct.
Check whether a trigger time segment is set.
Check whether a detection area is set.
Check whether recording is selected.
4. The screen of the display is incomplete.
Confirm the current resolution and check the resolution supported by the display. If the resolution is
1920*1080, the display needs to support the resolution 1920*1080.
5. Why can
'
t video files be downloaded during video playback or downloaded files cannot be
played back properly?
To save consumed resources, the server limits concurrency of video playback and file download. In this
case, stop video playback and then download files or play back videos after video files are downloaded.
