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Foscam FI9821P, User Manual

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Foscam FI9821P User Manual Download Page 78

76

www

www

.foscam.

.foscam.

us

us

Foscam Digital Technologies

Telephone: 1-800-930-0949

76

Click this button to stop the record files

Open or stop audio

Click this button to make full screen, and double click left mouse to exit full screen.

6 Phone Apps

FOSCAM provides iOS App for iOS users, which helps to view and listen to your world anywhere...... anytime.
Search and install

Foscam Viewer

on Google Play for Android devices, search and install

Foscam Viewer

on

App Store for iOS devices.

If you would like to read more details on the Android App or iOS App, Please refer to the

Android App User

Manual

or i

OS App User Manual

.

7 Appendix

7.1 Frequently Asked Questions

NOTE:

Any questions you would meet, please check Network connections firstly. Check the working status revealed
by the indicators on the network server, hub, exchange and network card. If abnormal, check the network
connections.

Summary of Contents for FI9821P

Page 1: ...V1 0 User User Manual Manual Model FI9821P Indoor HD Pan Tilt Wireless IP Camera with P2P For Windows Mac OS Black White...

Page 2: ...4 IP camera connection to the server 13 3 Surveillance Software GUI 14 3 1 Login Window 14 3 2 Setup Wizard 15 3 3 Surveillance Window 18 4 Advanced Camera Settings 25 4 1 Status 25 4 2 Basic Settings...

Page 3: ...with a powerful web server to bring clear video to your desktop and mobile devices from anywhere on your local network or over the Internet Thanks to the P2P easy access technology you don t need to d...

Page 4: ...orts SD Card storage up to 32GB Supports IR Cut auto switch Embedded free FOSCAM DDNS dynamic domain name service Service Supporting the Third Party Domain Name Service Supports two way audio Multi le...

Page 5: ...l Figure 1 1 1 Speaker Built in speaker 2 LENS Fixed focus lens 3 Infrared LED Infrared LEDs for night vision 4 Microphone Built in microphone Rear Panel Figure 1 2 1 Speaker 2 LENS 3 Infrared LED 4 M...

Page 6: ...to plug an external microphone 9 Antenna Used to connect external wireless antenna Bottom View Figure 1 3 1 Mounting Port Port for mounting bracket 2 Reset Button Push and hold for more than 5 second...

Page 7: ...explains how to access the camera through browser and RTSP player 2 1 Access the Camera in LAN This camera supports HTTP and HTTPS protocols you can access the camera by two ways 1 http LAN IP HTTP Po...

Page 8: ...era in WAN 2 2 1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access When you have finished connecting the camera using the LAN IP address...

Page 9: ...Successful on the Device Status page 2 Do port HTTP port and Media port forwarding manually If your router has a Virtual Server it can do port forwarding Add the camera s LAN IP and port which you had...

Page 10: ...r existing ports like 25 21 10000 Here you can set the port no between 1 and 65535 Change the default http no 88 to another one How to assign a different HTTP Port No and fixed the LAN IP of the camer...

Page 11: ...nd the basic concept Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world Every router automatically blocks any incoming connections fo...

Page 12: ...ure 2 8 Now you can use http Domain name HTTP Port to access the camera via the Internet Take hostname test09 myfoscam org and HTTP Port of 88 for example the URL link to access the camera via the Int...

Page 13: ...e will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect 2 3 Using the VLC player This camera supports RTSP streamin...

Page 14: ...foscam foscam us us Foscam Digital Technologies Telephone 1 800 930 0949 12 Figure 2 9 Figure 2 10 Sometimes you may need to enter the user name and password again Click OK and you can see the real ti...

Page 15: ...read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and password cannot...

Page 16: ...Section2 Stream The camera supports two stream modes Main stream and Sub stream If you want to access the camera form LAN here you can select Main stream If you want to access the camera from Internet...

Page 17: ...d password to login to the camera in the future Figure 3 2 Enter the New Username New password and Confirm the password Click Modify button you will see the login page again 3 2 Setup Wizard After log...

Page 18: ...al Technologies Telephone 1 800 930 0949 16 Figure 3 4 System Time Select the time zone you need to set the date time format and so on Figure 3 5 Wireless networks Click Scan find the SSID of your wir...

Page 19: ...foscam us us Foscam Digital Technologies Telephone 1 800 930 0949 17 Figure 3 6 IP Set IP address of the camera You could choose to obtain an IP automatically or set the IP address according to your...

Page 20: ...to the surveillance window Path to Administrator Control Panel Click it and it will lead to Administrator Control Panel and do advanced settings Click this button and back to the Playback panel to vi...

Page 21: ...one VGA is 640x480 pixels The bigger the resolution the better of the image quality is If you are accessing the camera via internet and want to get more fluent video streaming please select resolutio...

Page 22: ...ra and you can see the modification Section4 Pan Tilt Control 1 Up control button 2 Down control button 3 Left control button 4 Right control button 5 Up Left control button 6 Up Right control button...

Page 23: ...t Secondly Click Start cruise button the camera will cruise following the predefined path Thirdly Click stop button and finish cruising Preset settings IPCAM supports 16 preset positions which is cons...

Page 24: ...6 IR LED Lights Click Infra led and there are three modes to adjust the infrared led Auto Manual and Schedule Auto Select it and the camera will adjust the infra led on or off automatically Manual Sel...

Page 25: ...Click it to make snapshot and it pop up a window which picture you snapshot right click in the window and save the picture to anywhere you want 6 Record Click the icon and the camera start recording y...

Page 26: ...screen Zoom up Select it and you can see a bigger screen than before First Method Here is a convenient and fast solution to Zoom up down screen by clicking Video Screen and adjusting Mouse pulley or b...

Page 27: ...4 Advanced Camera Settings Click the button Settings goes to Administrator Control Panel to make advanced camera settings 4 1 Status Status contains four columns Device Information Device Status Sess...

Page 28: ...App Firmware version Display the application firmware version of your camera Web version Display the web UI version of your camera Plug in version Display the plug in version of your camera 4 1 2 Dev...

Page 29: ...e 4 2 1 Camera Name Default alias is anonymous You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters Figure 4 5 4 2...

Page 30: ...Network Camera with your computer Manually The administrator can enter the date and time manually Note select the date and time format use DST Select the use DST then select the daylight saving time...

Page 31: ...Firstly select the account of administrator then select Change password enter the old password and the new password lastly click modify to take effect Figure 4 8 How to add account Select one blank c...

Page 32: ...Technologies Telephone 1 800 930 0949 30 Figure 4 9 Figure 4 10 Delete Select the account which you want to delete then click Delete button to take effect Note The default admin account cannot be dele...

Page 33: ...ge you can both add FOSCAM MJPEG and H 264 series cameras to the first camera and view multi surveillance screen on one window Add cameras in LAN In Multi Device Settings page you can see all devices...

Page 34: ...www www foscam foscam us us Foscam Digital Technologies Telephone 1 800 930 0949 32 Figure 4 12 Back to Surveillance Windows and click Four Windows option you will see four cameras you added Figure 4...

Page 35: ...omputer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 4 3 4 Login...

Page 36: ...e and password and then choose Add Figure 4 16 Figure 4 16 1 The camera model MJ or H264 2 The 2nd camera s name 3 Fill in the 2nd camera s DDNS host not LAN IP NOTE The MJ series have the same HTTP P...

Page 37: ...elephone 1 800 930 0949 35 Figure 4 17 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain nam...

Page 38: ...lease go to IP Configuration page Keep the camera in the same subnet of your router or computer Figure 4 19 Changing settings here is the same as using the IP Camera Tool It is recommended that you us...

Page 39: ...37 www www foscam foscam us us Foscam Digital Technologies Telephone 1 800 930 0949 37 Figure 4 20 Figure 4 21 If you don t know the DNS server you can use the same settings as the Default Gateway...

Page 40: ...d also display your router in the list Figure 4 22 Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption will...

Page 41: ...camera should obtain a wireless connection and the LAN IP of the camera will show again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connec...

Page 42: ...ere the WPS buttons is on your router please refer to your router s User Manual The camera will automatically create a secure wireless connection to your router If you have plugged in the network cabl...

Page 43: ...Port to access the camera via internet Take hostname test09 myfoscam org and HTTP Port NO 800 for example the accessing link of the camera via internet would be http test09 myfoscam org 800 Restore D...

Page 44: ...42 www www foscam foscam us us Foscam Digital Technologies Telephone 1 800 930 0949 42 Figure 4 26 Figure 4 27 Click here to register...

Page 45: ...ording to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please click the link to activate your ACCOUNT as indic...

Page 46: ...ator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings NOTE If you have set Thir...

Page 47: ...port forwarding Back to the Device Status panel you can see the UPnP status Figure 4 32 The camera s software will be configured for port forwarding There may be issues with your routers security set...

Page 48: ...ra Tool select the camera you would like to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as shown in Figure 4 34 and...

Page 49: ...IP address Figure 4 36 If the camera cannot be accessed please make sure the port forwarding is succeed ONVIF port By default the ONVIF port is set to 888 Also they can be assigned with another port n...

Page 50: ...8 rtsp 123 192 168 1 11 88 videoMain rtsp admin 192 168 1 11 88 videoMain Open the VLC and go to Media Open Network Stream option then enter the URL into VLC Figure 4 37 Figure 4 38 Sometimes you may...

Page 51: ...ng You can read Quick Installation Guide about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and passw...

Page 52: ...Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username password ID...

Page 53: ...the server 2 Network Error Please try later 3 Server Error 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try agai...

Page 54: ...54 If you have an FTP server which you can access on the internet you can set as Figure 3 55 Port Default is port 21 If changed external FTP client program must change the server connection port acco...

Page 55: ...all Foscam Viewer on Google Play for Android devices search and install Foscam Viewer on APP Store for iOS devices If you want to know more details of the iOS APP or Android APP see the iOS App User M...

Page 56: ...Frame rate Note that a larger frame size takes up more bandwidth When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You shou...

Page 57: ...te on the video Display Camera Name There are two options Yes or NO Select Yes and you can see the device name on the video 4 4 3 Privacy Zone This page is used to set some mask as privacy zone on the...

Page 58: ...9 Click OK button and return to the Privacy Zone page click Save to take effect Back to the surveillance window you can see the mask area as the following picture Figure 4 50 4 4 4 Snapshot Settings O...

Page 59: ...e between two captures 3 Select the capture time Capture anytime Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camer...

Page 60: ...l send emails or upload images to FTP Figure 4 53 To enable motion detection follow the steps below Step 01 Enable Motion detection Step 02 Sensitivity It supports five modes Lowest Lower Low Medium a...

Page 61: ...ect Send E mail and set Mail Settings first C Take Snapshot If you select this checkbox when the motion has been detected the camera will snap the live view window as a still picture and load it to th...

Page 62: ...ion area Click Back button after settings When something moving in the detection area the camera will alarm Figure 4 55 Step 06 Alarm Schedule Alarm anytime when motion is detected Click the black but...

Page 63: ...se and drag it on the time boxes you can select the serial area Figure 4 58 Step 07 Click Save button to take effect When the motion has been detected during the detection time in the detection area t...

Page 64: ...D card Local Recording Location For Windows OS the location recording path is c IPCamRecord you can change another one For MAC OS the manual recording path is IPCamRecord 4 6 2 Alarm Record This page...

Page 65: ...b stream from the drop down You can set the store path of the recording file on the Storage Location page Click Save button to take effect 4 6 5 SD Card Management This camera supports SD Card and the...

Page 66: ...ult storage path of alarm record files is SD card when the available size of SD card is less than 256M the old record files will be deleted automatically 4 7 PTZ This page will allow you to change the...

Page 67: ...dd delete one cruise track Figure 4 66 Setting the Cruise Mode There are two cruise mode Cruise time and Cruise Loops Cruise time Select Cruise time from Cruise Mode drop down then you can set the Cru...

Page 68: ...ton Delete Select one cruise track and delete it Save After you modify the Dwell time you should click Save button to take effect Example How to do add cruise tracks Firstly Click Add button and enter...

Page 69: ...have added three preset points to the track 1 that means When I select the track 1 on the surveillance window the camera moves as the following track upright then Right Most last downleft You can add...

Page 70: ...he surveillance window click Cruise here you can see all cruise tracks you have added Figure 4 70 There are other buttons between the Preset points and Cruise track you can use these buttons to adjust...

Page 71: ...the camera reboots It supports three modes Disable Start Up Go To Home Position and Go To Preset Position Disable Start Up When rebooting the camera will not pan tilt Go To Home Position When rebooti...

Page 72: ...these IP addresses only those clients whose IP addresses are in the IP list cannot access the Network Camera Click Save to take effect 4 9 System In this panel you can backup restore your camera sett...

Page 73: ...click save to save the firmware on your computer locally Figure 4 75 Your current firmware version will be displayed on your screen You may go to the Status Device Information page to check for the l...

Page 74: ...930 0949 72 Figure 4 76 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter...

Page 75: ...firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 3 Normally only Device WEB UI need to be upgrade please do not try to upgrade the Dev...

Page 76: ...echnologies Telephone 1 800 930 0949 74 Figure 4 79 4 9 4 Reboot Click Reboot System to reboot the camera This is similar to unplugging the power to the camera Figure 4 80 5 Playback On this page you...

Page 77: ...the time on the time date manually The type of records files Here supports two typs Normal record Alarm record and All records Click this button to search all record files satisfy the conditions you s...

Page 78: ...e anytime Search and install Foscam Viewer on Google Play for Android devices search and install Foscam Viewer on App Store for iOS devices If you would like to read more details on the Android App or...

Page 79: ...77 www www foscam foscam us us Foscam Digital Technologies Telephone 1 800 930 0949 77 7 1 1 Install the add on of Firefox browser Google Chrome and IE Chrome Figure 7 1 Figure 7 2...

Page 80: ...78 www www foscam foscam us us Foscam Digital Technologies Telephone 1 800 930 0949 78 Figure 7 3 Figure 7 4...

Page 81: ...79 www www foscam foscam us us Foscam Digital Technologies Telephone 1 800 930 0949 79 Figure 7 5 Figure 7 6...

Page 82: ...80 www www foscam foscam us us Foscam Digital Technologies Telephone 1 800 930 0949 80 7 1 2 Uninstall the add on of Firefox browser Google Chrome and IE Chrome Figure 7 7...

Page 83: ...ot and the username and password will return to the factory default administrator username and password Please power on the camera before reset Default administrator username admin Default administrat...

Page 84: ...net Otherwise you can t access camera 7 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video imag...

Page 85: ...port forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings So we recommend you do port forwarding manually You can view your ca...

Page 86: ...ens focal length f 2 8mm Aperture F 2 4 Angle of View 70 Video Image Compression H 264 Image Frame Rate 30fps maximum downward adjustable Resolution 720P 1280x720 VGA 640 x 480 VGA 640 x 360 QVGA 320...

Page 87: ...m via E Mail upload alarm snapshot to FTP Privacy Zone Set privacy zone manually User Accounts Three levels user role Firewall Supports IP Filtering Storage SD card and local storage Reset Reset butto...

Page 88: ...ence in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modification not expressly approved by the party responsible for compliance could...

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