www
www
.foscam.co
.foscam.co
m
m
Shenzhen
Shenzhen
Foscam
Foscam
Intelligent
Intelligent
Technology
Technology
Co.,
Co.,
Limited
Limited
Tel:
Tel:
86
86
755
755
2674
2674
5668
5668
Fax:
Fax:
86
86
755
755
2674
2674
5168
5168
77
Figure 7.5
Reboot the browser and re-login the camera, you will see the surveillance window.
7.1.3 I have forgotten the administrator password
To reset the administrator password, you had better unplug the network cable firstly. After that, press and hold down the
RESET BUTTON about 5 seconds. Releasing the reset button, the password will turn to the factory default.
Default administrator username/password:
admin with blank password
7.1.4 Subnet doesn’t match
Check whether your ip camera in the same subnet of your computer. The step is
Control Panel -- Network Connections
-- Dbclick Local Area Connections -- Choose General -- Properties
.(Figure 4.23/4.24) Check subnet mask, IP address
and gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera.
7.1.5 Camera can not record
Camera can not record when I click Record button or I can’t change the manually record path.
When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the
security settings of computer.
There are two ways to resolve this problem:
1
Please add the camera as a trusted site to resolve this issue. The steps are
IE browser--Tool--Internet Properties--Security--Trusted sites--Sites--Add
2
Open IE browser, then right click, select “Run as administrator”
7.1.6 No Pictures Problems
The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed correctly you will see
Click Add button to install
the plugin .
