Fortis CITY BREEZE+, User Manual

Page: 15 / 16

Error
Code
Meaning Troubleshooting
E02 Brake failure
The brake is in a power-off state. Check whether the left
and right brake levers are reset. Check if the fault
disappears after opening the junction box and
unplugging the power-off switch. Contact Kogan.com for
support if problem persists.
E06
Battery under-
voltage
The battery is Low and the fault code disappears after
the battery is fully charged.
E07 Motor failure
The motor is faulty. Check whether the connector of the
motor's waterproof cable is loose. Contact Kogan.com
for support if problem persists.
E09 Controller failure
The controller is damaged and the controller needs to be
replaced. After opening the junction box to replace the
controller, the fault is eliminated and the fault code
disappears.
E10
Communication
receiving failure
The communication receiving line between the LCD
display and the controller is blocked. Open the junction
box; check whether the connectors of the LCD display
and the controller are firm. Reconnect the plug and
restart. Contact Kogan.com for support if problem
persists.
E11
Communication
sending failure
The communication sending line between the LCD
display and the controller is blocked. Open the junction
box, check whether the connectors of the LCD display
and the controller are firm. Reconnect the plug and
restart. Contact Kogan.com for support if problem
persists.
E12
BMS
communication
failure
The communication sending and receiving Line between
the LCD display and the controller are blocked. Open the
junction box, check whether the connectors of the LCD
display and the controller are firm. Reconnect the plug
and restart. Contact Kogan.com for support if problem
persists.
E13 Headlight failure
The front light of the instrument is damaged or the plug-
in is in poor contact. Open the junction box, unplug and
reinsert it. Contact Kogan.com for support if problem
persists.
TROUBLESHOOTING