FortiVoice FVC Hardware Specification Guide
Unit front panel
The front panel has 2 line lights.
What the flashing lights mean
Both lights flash yellow together
The system is identifying itself in a response to the
Identify
request in the Management software
About
window.
Both lights flash yellow alternately
The system needs to be rebooted.
Left light solid red, right light flashing yellow
The system prompts are incompatible or not loaded. Ensure you update the system firmware
with the latest version available.
From the Management software, choose
Tools > Update Firmware
. Follow the instructions to
update the firmware, which includes compatible prompts.
Left light solid yellow, right light flashing red
The unit ID is the same as another unit on the LAN.
To resolve this, assign a different unit ID to each unit on your network.
Both lights flashing red together
The system’s network IP address is the same as another device on the network.
If the IP address of your system was automatically assigned by a DHCP server (e.g. router) on
your network, reboot the unit to allow it to obtain a new IP address.
If your system was assigned a fixed IP address (i.e. not using DHCP), you will need to provide it
with an available IP address. From your PC command window, send a ping command to a
candidate IP address (e.g. 192.168.1.200). If the ping is responded to, the address is assigned,
and therefore unavailable. If the response is a timeout, the IP address should be available. Once
an available IP address is identified, you can assign it as follows:
Open the Management software. Select the
IP Configuration
page. Enter the IP address for the
unit in the appropriate
Unit IP address
box. For more information, see the “IP Configuration”
chapter of the
FortiVoice User Guide
.
