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Fortinet Inc.
Updating registration information
Virus and attack definitions updates and registration
4
Select the model number of the Product Model to register.
5
Enter the Serial Number of the FortiGate unit.
6
If you have purchased a FortiCare Support Contract for this FortiGate unit, enter the
support contract number.
Figure 6: Registering a FortiGate unit (product information)
7
Select Finish.
If you have not entered a FortiCare Support Contract number (SCN) you can return to
the previous page to enter the number. If you do not have a FortiCare Support
Contract, you can select Continue to complete the registration.
If you have entered a support contract number, a real-time validation is performed to
verify that the SCN information matches the FortiGate unit. If the information does not
match you can try entering it again.
A web page is displayed that contains detailed information about the Fortinet technical
support services available to you for the registered FortiGate unit.
Your Fortinet support user name and password is sent to the email address provided
with your contact information.
Updating registration information
You can use your Fortinet support user name and password to log on to the Fortinet
Support web site at any time to view or update your Fortinet support information.
This section describes:
•
Recovering a lost Fortinet support password
•
Viewing the list of registered FortiGate units
•
Registering a new FortiGate unit
•
Adding or changing a FortiCare Support Contract number
•
Changing your Fortinet support password
•
Changing your contact information or security question
•
Downloading virus and attack definitions updates
Recovering a lost Fortinet support password
If you provided a security question and answer when you registered on the Fortinet
support web site, you can use the following procedure to receive a replacement
password. If you did not provide a security question and answer, contact Fortinet
technical support.
Summary of Contents for FortiGate 50A
Page 12: ...Contents 12 Fortinet Inc ...
Page 32: ...32 Fortinet Inc Next steps Getting started ...
Page 40: ...40 Fortinet Inc Completing the configuration NAT Route mode installation ...
Page 72: ...72 Fortinet Inc Session list System status ...
Page 112: ...112 Fortinet Inc Configuring the modem interface Network configuration ...
Page 120: ...120 Fortinet Inc Adding RIP filters RIP configuration ...
Page 170: ...170 Fortinet Inc Content profiles Firewall configuration ...
Page 224: ...224 Fortinet Inc Logging attacks Network Intrusion Detection System NIDS ...
Page 230: ...230 Fortinet Inc Viewing the virus list Antivirus protection ...
Page 244: ...244 Fortinet Inc Exempt URL list Web filtering ...
Page 262: ...262 Fortinet Inc Glossary ...
Page 272: ...272 Fortinet Inc Index ...