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Using your Phone with FortiVoice

10

FortiFone™ QuickStart Guide

Using your Phone with FortiVoice

Accessing an Outside Line

Dial hunt group 

L

 or 

KA

KK

 

(Americas, UK), dial 

:

 or 

KA

KK

 

(other countries). No hunt group is required if direct line access is enabled. 
You can select a line directly if it has a programmed key.

Accessing Features

Do not disturb

Press the   button to toggle on/off.

Pick up — Any ringing extension 

Press the programmed 

Pickup

 key, or dial 

_L

 + 

?

.

Pick up — Specific extension

 

 

Press the programmed key associated with the extension ringing or dial 

_J

 + ext 

?

.

Place a caller on hold

Press the 

 button.

Retrieve a caller on hold

Press the 

 button or press the flashing key associated with the call 

on hold.

Answer queued call

 

 

Press the flashing key associated with the call in the queue. Otherwise, 
dial 

J

 + 

?

 to retrieve the next caller in your queue. 

Answer FortiVoice call waiting

Press the 

Answer

 softkey or press the flashing line appearance key.

If direct line access is enabled, dial 

__

 to access features indicated 

with a 

, unless you are using a programmed key.

Summary of Contents for FON-350i

Page 1: ...FortiFone QuickStart Guide for FON 350i 360i...

Page 2: ...t expressly warrants that the identified product will perform according to certain expressly identified performance metrics and in such event only the specific performance metrics expressly identified...

Page 3: ...use 8 For external use 8 Advanced Configuration 9 Using your Phone with FortiVoice 10 Accessing an Outside Line 10 Accessing Features 10 Voicemail 12 Updating the Firmware 12 Troubleshooting 13 Regula...

Page 4: ...ur computer Inline PoE support eliminates the need for power adapters Requirements FortiVoice phone system Ethernet or fast Ethernet network for connection Power source For Ethernet networks that supp...

Page 5: ...keys softkeys change function based on the state of the phone Flexible keys multi colored LED keys that can be assigned to engage and monitor lines extensions or queues They can also be programmed as...

Page 6: ...hone engage the speakerphone and hang up after the call Item Function Status LED Color LED Pattern Incoming call Green Flashing approximately once every 1 2 second Line in use on this phone Green On s...

Page 7: ...d with the three context sensitive softkeys located just below the display Network connection Indicates the status of the LAN connection to the IP phone If the icon is blinking check the LAN connectio...

Page 8: ...in accordance with the IEEE 802 1af Class 2 standard When connected to a PoE compliant LAN port the phone derives power from the port If the LAN port does not support PoE use the AC DC adaptor The ha...

Page 9: ...stand upward in the slot as far as it can go until properly attached Figure 3 Installing the foot stand 3 Power If the LAN port supports PoE the power adapter is not required If PoE is not supported o...

Page 10: ...g about 2 5 mm 1 8 exposed Attach all wiring to the phone Slide the phone over the screws and ensure the phone is secure It may be necessary to remove the phone and tighten or loosen the screws for se...

Page 11: ...w the extension number and name If not yet configured in the FortiVoice system then the MAC address of the phone will be visible as a choice in the MAC select list for that model of phone in the Local...

Page 12: ...ue to flash red yellow after 30 seconds the phone is not registered with the phone system See Troubleshooting on page 13 If you encounter problems ensure the appropriate ports are forwarded from the f...

Page 13: ...Pickup key or dial _L Pick up Specific extension Press the programmed key associated with the extension ringing or dial _J extension Place a caller on hold Press the button Retrieve a caller on hold P...

Page 14: ...ng up Conference call Press the More softkey then press the Conf softkey to put the first party on hold Call the second party for external calls first access an outside line Press the Join softkey to...

Page 15: ...tions password date stamp remote notification options D MESSAGE PLAYBACK CONTROLS Rewind 10 seconds A Go to beginning AA Skip ahead 10 seconds D Skip to end of message DD Check time and date stamp G F...

Page 16: ...s keys 1 and 2 1 Ensure the MAC address in the phone system configuration is correctly entered then save and reboot the phone 2 Ensure the phone type is the same as the model you have 3 Ensure the TFT...

Page 17: ...no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the eq...

Page 18: ...sted in Compliance with IEC for Electrical Equipment IECEE Safety of Information Technology Equipment CAN CSA C22 2 No 60950 1 UL 60950 1 E 911 and use with Multi Line Telephone Systems Please note th...

Page 19: ...n the EULA www fortivoice com support For warranty service In North America please call 1 866 648 4638 for further information Outside North America contact your sales representative for return instru...

Page 20: ......

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