background image

1.  Plug the network (Ethernet) cable into 

bottom of the terminal (labeled ETH).

Note: Do not use a phone cord.

2.  Plug in the terminal’s power cable.

After turning on the equipment, you 

will come to a screen that will display 

the following: 

CommServer

 - Used to con

fi

 gure 

static IP addresses and check network 

connectivity.

 XPI 

Cosmetic that indicates the EMV 

software is installed. 

Do not

 

choose 

this option, otherwise you will have to 

unplug/plugin the terminal.

 Forte

 - Used to manage transaction 

processing. 

Choose

 this option.

3.  After choosing Forte, the bottom of 

the screen will display the following in 

order:

• 

Reading Batch File for 

Merchant 1

• Communication  Status

      -- Connected --

• “Initializing  PINpad”

Once in the Forte Application, the screen 

will display:

Your Merchant Name

• Credit  Card

• Debit  Card

• Check

Select payment type to begin processing. 

Standalone Terminal Setup

 

Scan for

more Info

Power

cable

ETH

Summary of Contents for VX 520

Page 1: ...VX 520 Quick Reference Guide v1 0...

Page 2: ...houldn t have come alone Make sure you also received the correct point of sale device s that you ordered If you have any questions you can find our contact information listed on the back of this guide...

Page 3: ...al Setup RS232 Hybrid Terminal Setup Mini USB Standalone Terminal Setup Sale Manual Keyed Entry Sale Refund Forced Sale Void Reprint Receipt Print Reports Troubleshooting Tips FAQs Terminal Packaging...

Page 4: ...The screen will cycle through the following messages Reading Batch File for Merchant I Communication Status Connected 6 Wait for the Credit Debit Check screen a Reading Batch File for Merchant I b Co...

Page 5: ...s Connected before going to the Main Menu 3 The terminal is now set up and ready for use 4 You can swipe or manually enter a Credit Card F2 Debit Card F3 or Check F4 NOTE Your Forte merchant account m...

Page 6: ...ons displayed on the terminal screen 6 The screen will display Reading Batch File For Merchant 1 Communication Status CONNECTED and Initializing PINpad The terminal will then display a blank screen 7...

Page 7: ...options displayed on the terminal screen 6 The screen will display Reading Batch File For Merchant 1 Communication Status CONNECTED and Initializing PINpad The terminal will then display a blank scre...

Page 8: ...EMV software is installed Do not choose this option otherwise you will have to unplug plugin the terminal Forte Used to manage transaction processing Choose this option 3 After choosing Forte the bott...

Page 9: ...he lower right corner 4 Dip or swipe the card magnetic stripe facing inside 5 Input any optional identifier s parcel number account number etc and press Enter 6 A screen will appear with the amount an...

Page 10: ...ou will be directed to the sale screen 5 Input the card number and Press Enter 6 Input the expiration date MMYY and press Enter 7 Input the 3 4 digit CVV code found on the card and press Enter 8 Input...

Page 11: ...d press Enter 4 Swipe dip or manually input the credit card number Press Enter a If the credit card number was manually entered input the credit card expiration date MMYY and press Enter 5 Input the t...

Page 12: ...ard expiration date MMYY and press Enter 4 Input the terminal password and press Enter 5 Input the auth code provided by your credit card processor Press Enter 6 Input the amount and press Enter 7 Inp...

Page 13: ...nput the sequence number from the receipt and press Enter 4 Input the void password and press Enter 5 The voided transaction amount will be displayed Complete the void by pressing Enter 6 After the vo...

Page 14: ...the second Purple Key from the right 2 Press F1 to reprint the last transaction or Press F2 to reprint a transaction by sequence number found on the receipt 3 Select Merchant Copy F1 or Customer Copy...

Page 15: ...htmost Purple Key 2 For a summary report of the total sales amount and service fee totals if applicable press F1 3 For a detailed report of each transaction including items like the transaction type c...

Page 16: ...ber where you are press the Red X Key and start the transaction over Once you receive an approval code you cannot hit the Red X Key 3 If you unplug the terminal to perform a hard re start plug the ter...

Page 17: ...support PIN based transactions The debit option is only available for use with VISA debit cards for those merchants participating in the VISA debit program Q I ve run out of paper Where can I get mor...

Page 18: ...or is unreadable Q The receipt has incorrect information How do I change it Q How do I change the date and time on the terminal Please visit www forte net terminal faqs for answers to additional FAQs...

Page 19: ...One VeriFone VX 520 device One power cable One thermal paper roll 2 14 in by 50 ft One VeriFone VX 520 Declaration of Conformity Terminal Packaging List...

Page 20: ...___________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ _____...

Page 21: ...00 Option 5 Internet Failure Voice Authorization For assistance with equipment issues see the information sticker on the inside of the back cover of your device Technical Support equipmentquestions fo...

Reviews: