Installation and
Operating Manual
Forno Bravo
3
©Forno Bravo, LLC 2021. All Rights Reserved.
Ver. 3.1
Forno Bravo, LLC Ovens and Fireplaces
THE WARRANTY
Forno Bravo, LLC, a producer and importer
of quality ovens and fireplaces, warrants
its refractory ovens and fireplaces (herein
referred to as Product) to be free from defects
in materials and workmanship on the major
structural Product component (dome, firebox),
for a period of five (5) years from the date
of shipment. Warranty may be invalidated
if Product is not correctly installed, cured,
operated, and maintained according to all
supplied instructions.
Forno Bravo, LLC warrants its Products’
support components (floor, venting system,
gas burner components, factory-installed
finishes, stand, door, and accessories)
to be free from defects in materials and
workmanship for a period of one (1) year from
the date of shipment.
QUALIFICATIONS TO THE WARRANTY
The complete Product Warranty outlined
above does not apply under the following
circumstances:
(1) The Product was not installed in accordance
with Forno Bravo installation instructions and
local building codes.
(2) This Warranty does not apply to any hairline
cracking caused by over-firing or the failure to
follow a proper curing schedule. See Product
Manual for a detailed explanation of this curing
schedule.
(3) The Product has been subjected to
non-standard use, including but not limited
to, tossing or throwing firewood into the
oven with force, addition of non-approved
appliances or burners, burning fuels with
abnormal burning characteristics, including:
driftwood, coal, plywood, and wood products
using a binder that may burn at excessive
temperatures, causing damage to the Product.
(4) The Product has been subjected to icing or
wet-mopping the oven while it is still heated
(which can cause damage/cracking to the oven
floor.) Improper chemicals or liquids have been
used to clean or sanitize the interior of the oven.
(5) This Warranty does not cover damage
caused by storing any materials on the top of
a fully assembled oven or on the dome of an
unfinished kit oven.
(6) This Warranty does not apply to normal
wear and tear of the Product, or on parts that
would be worn or replaced under normal
conditions, including:
(a) Normal, minor cracking due to expansion
and contraction stress relief in the refractory
materials of either the dome or floor tiles.
(b) Discoloration of exterior finishes in areas
repeatedly exposed to smoke, as this is
considered normal wear on wood fired pizza
ovens and fireplaces.
(7) This Warranty does not cover damage to, or
failure of the Product, resulting from natural or
other catastrophes, such as flood, fire, wind, or
storm.
(8) In the event that the UL Listing Plate (if
applicable) has been removed, altered, or
obliterated.
LIMITATION ON LIABILITY
It is expressly agreed and understood
that Forno Bravo’s sole obligation, and
Purchaser’s exclusive remedy under this
Warranty, and under any other Warranty,
expressed or implied otherwise, shall be
limited to replacement, repair, or refund up
to the original purchase price of the Product,
excluding shipping costs, as specified above.
Such liability shall not include, and Purchaser
or other third parties, specifically renounces
any rights to recover special, incidental,
consequential, or other damages of any kind
whatsoever, including, but not limited to,
injuries to persons or damage to property,
loss of profits or anticipated profits, damage
to business reputation or goodwill, all costs
incurred receiving, unloading, moving at your
location, and installing Forno Bravo Products,
or loss of use of the Product.
In no event shall Forno Bravo be responsible
for any incidental or consequential damages
caused by defects in its Products, whether
such damage occurs, or is discovered before or
after replacement or repair, and whether or not
such damage is caused by Forno Bravo. The
duration of any Warranty with respect to this
Product is limited to legitimate claims received
within the duration of the foregoing Warranty.
Warranty of replacement parts or Product shall
only be from the original purchase date of
Product, not the date of repair or replacement
covered under this Warranty. Parts to be
replaced under the Warranty will be repaired or
replaced with new or functionally sound parts
at Forno Bravo’s option.
Note: Some states do not allow the exclusion
or limitation of incidental or consequential
damages, or the duration of an implied
warranty, so the above exclusion or limitations
may not apply to you.
INVESTIGATION OF CLAIMS AGAINST
WARRANTY
Forno Bravo reserves the right to investigate
any and all claims against this Warranty and to
decide upon method of settlement.
Before any Product is returned, Forno Bravo,
or its authorized representative, must provide
Purchaser with written return authorization
and instructions for preparation of the
shipment. Failure to properly package Product
for return may result in Purchaser being billed
by Forno Bravo. Forno Bravo reserves the right
to bill Purchaser for return freight if Product
was found to be damaged through negligence
or Warranty was voided, as outlined in this
Warranty. Reference your original Terms of Sale
Agreement for additional details.
DEALERS HAVE NO AUTHORITY TO ALTER
THIS WARRANTY
Forno Bravo’s employees and dealers have
no authority to make any Warranties, nor
to authorize any remedies in addition to, or
inconsistent with, those stated above.
HOW TO REGISTER A CLAIM AGAINST
WARRANTY
In order for any claim under this Warranty to
be valid, Forno Bravo must be notified of the
claimed defect by either:
• Telephone at 1-800-407-5119, or outside the
U.S. at +1 (408) 317-0124,
• Writing to Forno Bravo,13525 Blackie Rd,
Castroville, CA 95012, or
• Please fill out our easy-to-use
for claims against the warranty.
All claims against this Warranty should include
the Product model, original invoice number,
date of installation, a description of the defect,
photographs of the area of concern, and a full
description of the circumstances giving rise to
the Warranty Claim, if known. Please examine
all of the contents of your delivery as soon as
possible after receipt and inform Forno Bravo
within ten (10) days if any items are missing,
incorrect, or damaged.
Updated 4/5/21
Residential Assembled Ovens
Primavera, Napolino. Andiamo, Strada
