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Chapter 6 Troubleshooting
FAQ
Q1
：
How to know the MAC address of the Bridge?
The MAC address is written in a label which is in the bottom of Bridge.
From the General page of WEB configuration, you also can get the MAC address of the Bridge.
Q2
：
Why two Bridges can not build connection after setting?
1. Check “Operating Mode”, one of bridges is Base Station, another one is CPE.
2. Check “Channel / Frequency” whether is same.
3. Check “Date Encryption” and “Key” whether is same.
Q3
：
How to adjust output power?
In the Wireless Settings page, you can do it.
Q4
：
The wireless becomes unstable such as ping timed out and lose pack after a period of well
work?
This situation may the wireless network is disturbed by something, what you can so is
following steps:
1. Check whether every joint point of network is well ( such as Ethernet port, antenna connection. )
2. Change the channel if the Link Test value is not high, excluding other wireless equipment disturb
the Bridge.
3. Restart the Bridge.
4. Default the Bridge and restore last settings.
5. Check the wireless port and Ethernet port environment and virus exist or not.
6. Please call the sales if can not solve problem after all.
Q5
：
Why can not open WEB page of remote wireless device in local network?
Because this kind of settings will slow the response of remote AP WEB Server, just waiting for several
minutes or restarting remote wireless bridge is a way to solve problem. We suggest you set the Bridge in
local wired Ethernet network.
