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Page 21
TROUBLESHOOTING
Error
Troubleshooting
Out of paper
Feed tray empty
misfeed
1. Adjust the feed tray tension
2. Side guide too tight. Adjust side guide.
3. Fan the paper and reload into hopper
jam sensor 2
1. Remove the paper jam by pulling toward stacking tray.
2. Adjust the feed hopper tension, if double feed happens
jam sensor 3
1. Use JOG key to clear the jam
2. Adjust feed hopper tension, if double feed happens
check top cover
Put the top cover in position
check rear cover
Put the rear cover in position
Finished card not clean and neat
Call for service
Error message cannot reset
Check covers and paper jam