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Document feeding Problems
Reference
Remedy
Possible cause
Symptom
“Loading the Docu-
ment
Feeder Tray”
Refill feeder.
Feeder empty.
No document fed.
“Adjusting
the
Side
Guides
of
the
Docu-
ment
Feeder”
Adjust the side
guides.
Side guides set too
narrow.
“Loading
Documents”
Push the lever to lock
the feeder.
Feeder trays are not
locked.
“Adjusting
the
Side
Guides
of
the
Docu-
ment
Feeder”
Adjust side guides.
Side guides set too
wide.
Skewed
documents fed.
“Loading
Documents”
Push the lever to lock
the feeder.
Feeder trays are not
locked.
“Adjusting the Side
Guides of the Docu-
ment
Feeder”
Adjust the side
guides.
Side guides set too
narrow.
Shifted
documents in
feeder trays.
“Loading
Documents”
Push the lever to lock
the feeder.
Feeder trays are not
locked.
Clean the feeder
rollers.
Dirty feeder rollers.
-
Use daily mail to
process different
document types.
Different types of
documents fed.
Double
documents are
fed, but the
system does not
notice.
“Document
Specifications”
Check document
specifications.
Documents out of
specification.
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| Page 50 | Jan-15-2019 03:21 | Fault finding
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