8
12. I CAN’T REGISTER MY DEVICE OR MY DEVICE KEEPS DISCONNECTING. WHAT SHOULD I DO?
Follow the steps to troubleshoot the FOREO For You application:
1) Delete and reinstall the application - perhaps the application simply needs to be updated
2) Ensure that your mobile's operating system has been updated to the latest version (ensure that your mobile
phone is running the latest software update)
3) After deleting and reinstalling the application, make sure to restart your phone
3) Delete your phone's cookies and cache memory
5) Ensure that your device is fully charged and that your Bluetooth is turned on
USING LUNA
™
3 MEN
13. HOW OFTEN CAN I USE MY LUNA
™
3 MEN DEVICE?
LUNA
™
3 MEN devices are safe and gentle enough to use every day, either morning or night. We recommend using
your LUNA
™
3 MEN any time your skin needs a deeper cleanse.
14. HOW LONG CAN I USE IT PER DAY?
Given the efficiency of cleansing, we recommend that you do not use LUNA
™
3 MEN for more than 3 minutes per day.
15. CAN I SHARE MY LUNA
™
3 MEN WITH OTHER PEOPLE, SUCH AS FAMILY MEMBERS?
For hygiene reasons, we do not recommend sharing your LUNA
™
3 MEN with anyone else.
16. CAN LUNA
™
3 MEN BE USED FOR REMOVING MAKEUP?
All make-up should be removed before doing the cleansing routine with any of our devices.
17. HOW HARD SHOULD I PRESS WHEN I MOVE MY LUNA
™
3 MEN?
There is no need to use any pressure when using LUNA
™
3 MEN. Gently cleanse your face using circular movements
on the cheeks and forehead, gliding up and down the nose.
18. CAN I USE FOREO LUNA
™
3 MEN AROUND THE EYE AREA?
Yes, you can use your LUNA
™
3 MEN around the eye area. When doing so, please exercise particular care in the
under-eye regions and do not bring the device into contact with the eyelids or eyes themselves.
19. WHAT KIND OF FACIAL CLEANSER CAN I USE?
You can use the cleanser of your preference as long as it does not contain an ingredient that can damage the silicone
of your device. Please avoid using clay-based, silicone-based or grainy cleansers, exfoliators, or scrubs, as they may
damage the device's soft silicone touchpoints. For best results, we recommend using FOREO Micro-Foam Cleanser.
20. CAN I USE LUNA
™
3 MEN IF I HAVE SKIN CONDITIONS SUCH AS ECZEMA OR IF I HAVE HAD A COSMETIC
PROCEDURE SUCH AS BOTOX?
We suggest that anyone who suffers from a serious skin condition or has undergone a cosmetic procedure consults
their physician or skincare professional before using the device.
21. CAN I USE MY LUNA
™
3 MEN DURING PREGNANCY?
Yes, LUNA
™
3 MEN is safe to use while pregnant or breastfeeding.
THE LUNA
™
3 MEN DEVICE
22. HOW DO I ADJUST THE INTENSITY OF THE T-SONIC
™
PULSATIONS?
LUNA
™
3 MEN is designed with 16 different cleansing intensities for your selection, you need to connect your device
to the FOREO app via Bluetooth to adjust and select your preferred user setting.
23. HOW DO I ACCESS THE FIRMING MASSAGE MODE?
Connect your device to the FOREO app via Bluetooth to choose between 4 pre-programmed video-guided massage
treatments.
