7
CARE AND MAINTENANCE
Clean furniture frame with wet towel using mild soap and water solution. Dry completely with soft towel. Clean cushions and sling seat material with a mild
solution of soap and water and hang cushions to drip dry completely. Store them in a clean dry area of your home. Do not machine wash or dry. Do not use
bleach or strong solvents to clean any of your patio furniture. It will harm both fabrics and metal finishes. Caution should be used when using oils, lotions and
other chemicals such as chlorine or repeated exposure to extreme weather conditions (including heat), which may cause permanent discoloration to the fab-
Limited 7 Year Warranty
General Residential Warranty
We warranty all our residential use furniture for 10 years. The warranty is valid from the date of purchase and applies only to the original pur-
chaser. If your Veranda Classics frame fails structurally during normal usage (other than damage as a result of dropping or breaking a cast part
other than a weld is not covered under this warranty) or if the finish peels, cracks or blisters within 2 years, we will repair, refinish or replace the
frame at manufacturer's discretion (with same or similar product if discontinued) without charge. Due to the unique nature of hand-applied finishes
the color of a replacement item(s) may not match exactly. Parts and labor are included.
General Commercial Warranty
We warranty all our commercial use frames for 1 year from the date of purchase. Commercial use is defined as use in any public area. If your
Veranda Classics frame fails structurally during normal usage, (damage as a result of dropping or breaking a cast part other than a weld is not
covered under this warranty) or if the finish peels, cracks or blisters within 2 years from the date of purchase, we will repair, refinish or replace the
frame (with same or similar product if discontinued) without charge. Due to the unique nature of hand-applied finishes the color of a replacement
item may not match exactly. Parts and labor are included.
Frames
Frames are warranted to be free from defects in materials and workmanship for a period of 10 years (one (1) year for commercial use). Damage
to frames or welds due to improper assembly or exposure to water and sub-freezing temperatures, is not covered. Breakage that is a result of
product being dropped, acts of God, acts of war, etc. are not covered.
Finish
The finish is warranted against peeling, cracking, or blistering for a period of two (2) years provided the product has not been scratched or
abraded. Scratches and chips resulting from normal wear and tear are not covered. Fading resulting from exposure to elements is not covered.
Stains as a result of chemical spills and certain food items are not covered.
Fabric (if applicable)
Fabric and cushions are warranted for a period of one (1) year against seams separating or tearing. Fading or discoloration resulting from expo-
sure to the elements, chemicals, or from spills is not covered. Fabrics are not warranted against mildew.
Umbrellas & Umbrella Bases
The finish is warranted against peeling, cracking, or blistering for a period of one (1) year provided the product has not been scratched or
abraded. Scratches and chips resulting from normal wear and tear are not covered. Fading resulting from exposure to elements is not covered.
Stains as a result of chemical spills and certain food items are not covered. Rust is not covered.
Straps and/or Wicker Weave (if applicable)
Straps and/or wicker weave are warranted for a period of one (1) year against separation or tearing. Fading or discoloration resulting from expo-
sure to the elements, chemicals, or from spills is not covered.
Freight
Shipping and handling charges are at all times the responsibility of the claimant. We do not ship outside of the North American continent.
Warranty Exclusions
Failure caused by unreasonable or abusive use. Furniture that were clearance items, display models or items purchased in an "as is" condition,
freight damage, furniture damaged by acts of nature, vandalism, fire, abuse, lack of proper care and maintenance, or improper assembly; straps
and fabric against normal fading or discoloration from exposure to elements, oils, spills, fluids or chemicals; table top against breakage; hardware
against corrosion or rusting; buckling or splitting of tubing resulting from exposure to water and freezing temperatures; glass table tops, purchased
or replacement parts; plastics. Also excluded: loss of use of time and or inconvenience, money, travel, packaging or any other consequential or
incidental damages. In no event shall Foremost Groups Inc. responsibility exceed the value of the replacement product.
Warranty is to the original purchaser when items are purchased from one of our authorized retailers and is not transferable. All warranty claims
must be submitted with a dated register receipt within the warranty period. Should replacement of the warranted item be unavailable, Foremost
Groups Inc. reserves the right to substitute items of our choice similar in style, color and quality. For quality control purposes and verification, we
reserve the right to request photographs of the damage item(s). The terms of this warranty are subject to change without notice.
To obtain warranty service in the US, please contact Foremost Groups Customer Relations Department at (855) 390-5474, between the hours of
8:30 am and 5:00 pm EST, Monday thru Friday or
fax your request to (973) 428-8026
or
email us at
or visit
our
website at www.foremostgroups.com
.
