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Ford Flex 2018, Owner'S Manual

The Ford Flex 2018 Owner's Manual is a comprehensive guide to understanding your vehicle. Download the manual for free from our website to access valuable information on maintenance, operation, and troubleshooting. Stay informed and maximize your driving experience with the official manual for the Ford Flex 2018.

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Cell phone issues

Possible solution

Possible cause

Issue

You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.

Check your cell phone's compatibility.

This is a cell phone-
dependent feature.

I am having
trouble
connecting my
cell phone to
SYNC 3.

Try switching your cell phone off, resetting
it or removing the battery, then try again.

Possible cell phone
malfunction.

Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.

Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.

Update your cell phone's firmware.

Switch the auto download setting off.

Check your cell phone's compatibility.

This is a cell phone-
dependent feature.

Text messaging
is not working
on SYNC 3.

Try switching your cell phone off, resetting
it or removing the battery, then try again.

Possible cell phone
malfunction.

iPhone

•

Go to your cell phone's Settings.

•

Go to the Bluetooth Menu.

•

Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.

•

Turn Show Notifications on.

•

Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.

Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.

431

Flex (TP3) , enUSA, Edition date: 201801, Second Printing

SYNC™ 3

Summary of Contents for Flex 2018

Page 1: ...2018 FLEX Owner s Manual February 2018 Second Printing Owner s Manual Flex Litho in U S A JA8J 19A321 AA owner ford com ford ca 2018 FLEX Owner s Manual...

Page 2: ...specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in a...

Page 3: ......

Page 4: ...eatbelt Maintenance 41 Seatbelt Extension 41 Personal Safety System Personal Safety System 43 Supplementary Restraints System Principle of Operation 44 Driver and Passenger Airbags 45 Front Passenger...

Page 5: ...irrors 88 Interior Mirror 90 Sun Visors 90 Moonroof 90 Instrument Cluster Gauges 92 Warning Lamps and Indicators 93 Audible Warnings and Indicators 96 Information Displays General Information 97 Infor...

Page 6: ...of Operation 177 Using Traction Control 177 Stability Control Principle of Operation 178 Using Stability Control 179 Parking Aids Principle of Operation 180 Rear Parking Aid 180 Active Park Assist 18...

Page 7: ...Indicator Reset 250 Engine Coolant Check 250 Automatic Transmission Fluid Check 254 Brake Fluid Check 256 Power Steering Fluid Check 257 Washer Fluid Check 257 Changing the 12V Battery 257 Checking th...

Page 8: ...5 SYNC General Information 326 Using Voice Recognition 328 Using SYNC With Your Phone 331 SYNC Applications and Services 344 SYNC AppLink 346 Using SYNC With Your Media Player 347 SYNC Troubleshooting...

Page 9: ...6 Flex TP3 enUSA Edition date 201801 Second Printing...

Page 10: ...vailable throughout the range of available models sometimes even before they are generally available It may describe options not fitted to the vehicle you have purchased Note Some of the illustrations...

Page 11: ...ture Engine oil Explosive gas Fan warning E71880 Fasten seatbelt E231160 Flammable E67017 Front airbag Front fog lamps Fuel pump reset Fuse compartment Hazard flashers Heated rear window Windshield de...

Page 12: ...various systems and modules in the vehicle such as engine throttle steering or brake systems In order to properly diagnose and service your vehicle Ford Motor Company Ford of Canada in Canada and ser...

Page 13: ...g how a vehicle s systems performed The event data recorder is designed to recorddatarelatedtovehicledynamics and safety systems for a short period of time typically 30 seconds or less The event data...

Page 14: ...ion and speed vehicle travel information only to help provide you with the directions traffic reports or business searches that you request If you do not want Ford or its vendors to receive this infor...

Page 15: ...resistance During vehicle development we validate that these parts deliver the intended level of protection as a whole system A great way to know for sure you are getting this level of protection is...

Page 16: ...ny device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the u...

Page 17: ...al is written primarily for the U S and Canadian Markets Features or equipment listed as standard may be different on units built for export Refer to this Owner s Manual for all other required informa...

Page 18: ...age and the authorized disposal of waste cleaning and lubrication materials are significant steps toward this aim For details about Ford Motor Company ssustainabilityprogressand initiatives visit Web...

Page 19: ...trol page 77 F Audio system See Audio System page 317 G Hazard flasher switch See Hazard Flashers page 222 H Information and entertainment display I Passenger airbag indicator light See Front Passenge...

Page 20: ...ge 189 P Hood release See Openingand Closing the Hood page 245 Q Instrument panel dimmer control See Instrument Lighting Dimmer page 84 R Lighting control See Lighting Control page 82 S 17 Flex TP3 en...

Page 21: ...ARNINGS Technician CPST to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your c...

Page 22: ...longer properly fit in a belt positioning booster seat generally children who are at least 4 ft 9 in 1 45 m tall or greater than 80 lb 36 kg or 100 lb 45 kg if recom mended by child restraint manufact...

Page 23: ...e tongue is securely fastened in the buckle Keep the buckle release button pointing up and away from the safety seat with the tongue between the child restraint and the release button to prevent accid...

Page 24: ...holding the shoulder and lap belt portions together route the tongue through the child restraint according to the child restraint manufacturer s instructions Be sure the belt webbing is not twisted E...

Page 25: ...ack from the belt This is necessary to remove the remaining slack that exists once the extra weight of the child is added to the child restraint It also helps to achieve the proper snugness of the chi...

Page 26: ...er and lap belt portions together route the tongue through the child restraint according to the child restraint manufacturer s instructions Be sure the belt webbing is not twisted E146523 4 Insert the...

Page 27: ...ems that would otherwise require a locking clip 6 Allow the belt to retract to remove slack The belt clicks as it retracts to indicate it is in the automatic locking mode 7 Try to pull the belt out of...

Page 28: ...d LATCH lower anchors rendering those features potentially unusable To avoid risk of injury make sure occupants only use seating positions where they are able to be properly restrained The LATCH syste...

Page 29: ...e lower anchors at the center of the second row bench seat are spaced 20 5 in 52 cm apart The standardized spacing for LATCH lower anchors is 11 in 28 cm center to center You cannot install a child re...

Page 30: ...the appropriate top tether anchor in your vehicle Once you install the child safety seat using either the seatbelt the lower anchors of the LATCH system or both you can attach the top tether strap The...

Page 31: ...ed fold the head restraint down to improve the fit of the child safety seat or tether strap See Head Restraints page 123 1 Route the tether strap 2 Locate the correct anchor for the selected seating p...

Page 32: ...tion of the inflatable seatbelt Use a belt positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat generally children who are less than 57 in 1 45 m ta...

Page 33: ...case move the backless booster to another seating position with a higher seat backrest or head restraint and lap and shoulder belts or consider using a high back booster seat E70710 High back booster...

Page 34: ...seat upon which the child seat is installed all WARNINGS the way back When possible all children age 12 and under should be properly restrained in a rear seating position If all children cannot be sea...

Page 35: ...ion for the upper part of the body and may increase the risk of injury or death in a crash To avoid risk of injury do not leave children or pets unattended in your vehicle Recommendations for attachin...

Page 36: ...each rear door and must be set separately for each door Left Hand Side Turn counterclockwise to lock and clockwise to unlock Right Hand Side Turn clockwise to lock and counterclockwise to unlock 33 Fl...

Page 37: ...he outside shoulder only Never wear the shoulder belt under the arm Never use a single seatbelt for more than one person WARNINGS Even with advanced restraints systems properly restrain children 12 an...

Page 38: ...he proper buckle the buckle closest to the direction the tongue is coming from until you hear a click and feel it latch Make sure you securely fasten the tongue in the buckle E142588 2 To unfasten pre...

Page 39: ...or more the combination seatbelts lock to help reduce forward movement of the driver and passengers In addition the retractor is designed to lock if you pull the webbing out too quickly If the seatbe...

Page 40: ...truction could result in personal injury or death Note The rear inflatable seatbelts are compatible with most infant and child safety car seats and belt positioning booster seats when properly install...

Page 41: ...ething is wrong with the system Rather it means the forces were not of the type sufficient to cause activation Stowing the Rear Inflatable Seatbelt The rear inflatable seatbelt has a snap retainer for...

Page 42: ...ng The seatbelt warning light and indicator chime remain off The driver seatbelt is buckled before the ignition switch is turned to the on position SEATBELT REMINDER Belt Minder This feature supplemen...

Page 43: ...vating the Belt Minder Feature WARNING While the system allows you to switch this feature off the intent of the system is to remind you to wear your safety belt to improve your chance to survive an ac...

Page 44: ...tructions for additional inspection and maintenance information specific to the child restraint We recommend that all seatbelt assemblies in use in vehicles involved in a crash be replaced However if...

Page 45: ...h the seatbelts is available free of charge from Ford Motor Company dealers Only Ford seatbelt extensions made by the original equipment seatbelts manufacturer should be used with Ford seatbelts Ask y...

Page 46: ...em Passenger airbag off and on indicator lamp Front crash severity sensors Restraints control module with impact and safing sensors Restraint system warning light and backup tone The electrical wiring...

Page 47: ...everal airbag system components get hot after inflation To reduce the risk of injury do not touch them after inflation If a supplementary restraint system component has deployed it will not function a...

Page 48: ...child restraint in front of an active airbag If you must use a forward facing child restraint in the front seat move the seat upon which the child restraint is installed all the way back E151127 The d...

Page 49: ...uctions may increase the risk of injury in a crash FRONTPASSENGERSENSING SYSTEM WARNINGS Even with advanced restraints systems properly restrain children 12 and under in a rear seating position Failur...

Page 50: ...and reinstall the restraint following the child restraint manufacturer s instructions The front passenger sensing system is designed to enable may inflate the front passenger frontal airbag anytime th...

Page 51: ...g system to accommodate a person with disabilities contact the Ford Customer Relationship Center See Getting the Services You Need page 227 SIDE AIRBAGS WARNINGS Do not place objects or mount equipmen...

Page 52: ...uries related to the deployment of side airbags SAFETY CANOPY WARNINGS Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curt...

Page 53: ...ed using a properly installed child or booster seat because it is designed to inflatedownwardfromtheheadlinerabove the doors along the side window opening The design and development of the Safety Cano...

Page 54: ...thing is wrong with the system Rather it means the restraints control module determined the accident conditions crash severity belt usage were not appropriate to activate these safety devices The desi...

Page 55: ...as your remote control If other transmitters are operating on those frequencies you may not be able to use your remote control Using your remote control near some types of electronicequipment suchasUS...

Page 56: ...n remote control operates similarly E138616 The intelligent access keys operate the power locks and the remote start system The key must be in your vehicle to use the push button start E142431 The int...

Page 57: ...ove the rubber gasket from the transmitter if it does not come off with the battery cover 3 Remove the old battery E235203 4 Insert a new battery with the facing upward Press the battery down to make...

Page 58: ...e from the outside The transmitter has an extended operating range Vehicles with automatic climate control can be configured to operate when the vehicle is remote started See Automatic Climate Control...

Page 59: ...g from the first remote start for 5 minutes your vehicle continues to run now for a total of 20 minutes You can extend the remote start up to a maximum of 35 minutes Wait at least five seconds before...

Page 60: ...he front seat occupants safety belts are not fastened Early low fuel The low fuel warning is activated earlier giving the MyKey user more time to refuel Driver assist features if equipped on your vehi...

Page 61: ...ignition on 3 Access the main menu on the information display controls Use the arrow keys to get to the following menu selections Action and Description Message Press the OK button or the right arrow...

Page 62: ...y control on the steering wheel See Information Displays page 97 Switch the ignition on using an admin key To clear all MyKeys of all MyKey settings press the left arrow button to access the main menu...

Page 63: ...ce is by using an admin key to clear your MyKeys If the distance does not accumulate as expected then the intended user is not using the MyKey or an admin key user recently cleared and then recreated...

Page 64: ...ast one admin key Vehicles with keyless start The keyless start transmitter is not placed in the backup position See PassiveAnti TheftSystem page 73 SecuriLock passive anti theft system is disabled or...

Page 65: ...Key user is not using the MyKey An admin key holder cleared the MyKeys and created new MyKeys The key system has been reset An admin transmitter is present at vehicle start No MyKeys are created See C...

Page 66: ...unlocking mode applies to the remote control keyless entry keypad and intelligent access Locking the Doors E138623 Press the button to lock all doors The direction indicators will flash Press the but...

Page 67: ...the back of the door handle for a brief period and then pull on the door handle to unlock being careful to not touch the lock sensor at the same time or pulling the door handle too quickly The intelli...

Page 68: ...handle with another intelligent access key in your hand When you open one of the front doors and lock your vehicle using the power door lock control all doors will lock then unlock if The ignition is...

Page 69: ...elapsed You lock your vehicle from the outside Battery Saver If you leave the courtesy lamps interior lamps or headlamps on the battery saver shuts them off 10 minutes after you switch the ignition of...

Page 70: ...call driver memory positions as follows Entry code 1 recalls driver 1 memory positions Entry code 2 recalls driver 2 memory positions Note Personal entry codes 3 4 and 5 will not recall memory positio...

Page 71: ...igit code You must press each number within five seconds of each other The interior lamps illuminate Note All doors unlock if the two stage unlocking feature is turned off See Locking and Unlocking pa...

Page 72: ...ows to allow fresh air to enter your vehicle Failure to follow this instruction could result in personal injury or death Note Be careful when opening or closing the liftgate in a garage or other enclo...

Page 73: ...on in park P If there is a problem with the open or close request a tone sounds for one of the following reasons The ignition is on and the transmission is not in park P The battery voltage is below t...

Page 74: ...Liftgate Movement Note Do not apply sudden excessive force to the liftgate while it is in motion This could damage the power liftgate and its components You can stop the liftgate movement by doing an...

Page 75: ...Opening The system stops when it detects an obstacle and a tone sounds Once you remove the obstacle you can continue to operate the liftgate 72 Flex TP3 enUSA Edition date 201801 Second Printing Lift...

Page 76: ...hicle Replacement Keys Note Your vehicle comes equipped with two integrated keyhead transmitters or two intelligent access keys The integrated keyhead transmitter functions as a programmed ignition ke...

Page 77: ...the engine and operate the remote entry system if the new key is an integrated keyhead transmitter If programming was not successful wait 10 seconds and repeat Steps 1 through 8 If you are still unsu...

Page 78: ...the motion of the steering column 2 Press and hold the steering column control until the steering column stops moving 3 Press the steering column control again Note The steering column may begin to m...

Page 79: ...ect position See Sitting in the Correct Position page 123 E259854 1 Unlock the steering column 2 Adjust the steering wheel to the desired position E259855 3 Lock the steering column AUDIO CONTROL You...

Page 80: ...SYNC information CRUISE CONTROL Type One E173610 See Using Cruise Control page 189 Type Two E173611 See Using Adaptive Cruise Control page 190 INFORMATION DISPLAY CONTROL E173617 See Information Disp...

Page 81: ...verheating Note In warm temperatures the steering wheel quickly reaches its maximum temperature and the system reduces the current to the heating element This could cause you to think that the system...

Page 82: ...e left side of the steering column Press and hold the appropriate side of the control to move the pedals A B E162916 A Farther B Closer You can save and recall the pedal positions with the memory feat...

Page 83: ...streaks or smears appear on the windshield clean the windshield and the wiper blades If that does not resolve the issue install new wiper blades Note If you switch autolamps and autowipers on the head...

Page 84: ...wipers and washer fluid for up to 10 seconds A wipe occurs a few seconds after washing to clear any remaining washer fluid You can switch this feature on or off in the information display REAR WINDOW...

Page 85: ...ng time may take as long as 48 hours under dry weather conditions Examples of acceptable condensation are The presence of a fine mist no streaks drip marks or large droplets A fine mist covers less th...

Page 86: ...mps remain on for a period of time after you switch the ignition off Use the information display controls to adjust the period of time that the headlamps remain on Note If you switch the autolamps on...

Page 87: ...ng control 3 Switch the lighting control to the off position 4 Switch the ignition on 5 Switch the ignition off 6 Select the autolamp position on the lighting control The headlamps and parking lamps t...

Page 88: ...to use the direction indicators Note Tap the lever up or down to make the direction indicators flash three times INTERIOR LAMPS The lamps turn on under the following conditions You open any door You p...

Page 89: ...Equipped E163274 To switch on the lamps press the outer edge of the clear lens AMBIENT LIGHTING If Equipped Adjust the ambient lighting using the touchscreen See your SYNC information 86 Flex TP3 enU...

Page 90: ...ow Bounce Back The window will automatically stop and reverse some distance if it detects an obstacle while closing Overriding the Bounce Back Feature WARNING When you override the bounce back feature...

Page 91: ...le holding the control down during full travel may disable the system to protect the motors from overheating Wait approximately three minutes with the vehicle running and up to 10 minutes with the veh...

Page 92: ...y along the side of your vehicle Check the main mirror first before a lane change then check the blind spot mirror If no vehicles are present in the blind spot mirror and the traffic in the adjacent l...

Page 93: ...eflection when you select reverse gear to make sure you have a clear view when backing up SUN VISORS E138666 Rotate the sun visor toward the side window and extend it rearward for extra shade Illumina...

Page 94: ...the moonroof Bounce Back The moonroof will stop automatically while closing It will reverse some distance if there is an obstacle in the way Pull and hold the SLIDE control within two seconds of a bo...

Page 95: ...own in standard measure metric clusters similar E212029 Tachometer A Information Display See General Information page 97 B Speedometer C Fuel Gauge D 92 Flex TP3 enUSA Edition date 201801 Second Print...

Page 96: ...warning indicators appear in the information display and operate the same as a warning lamp but do not illuminate when you start your vehicle Adaptive Cruise Control If Equipped E144524 The speed con...

Page 97: ...illuminates when you engage the parking brake and the ignition is on If it illuminates when your vehicle is moving make sure the parking brake is disengaged If the parking brake is disengaged this in...

Page 98: ...ptive cruise control and or the collision warning system It will also illuminate momentarily when you start your vehicle to make sure the display works High Beam It will illuminate when you switch the...

Page 99: ...ion Law page 160 Stability Control E138639 It will flash when the system is active If it remains illuminated or does not illuminate when you switch the ignition on this indicates a malfunction During...

Page 100: ...lay controls on the steering wheel Corresponding information is displayed in the information display E204495 This icon gives you the ability to switch a feature on or off A check in the box indicates...

Page 101: ...the average fuel economy for a given trip Elapsed trip time When you switch off your vehicle the timer stops and restarts when you restart your vehicle Fuel Economy Use the left or right arrow button...

Page 102: ...the normal range stop the vehicle as soon as safely possible switch off the engine and let the engine cool Settings Settings Traction Ctrl Driver Assist Blindspot High Normal or Low Sensitivity Colli...

Page 103: ...witch Disabled Power Liftgate Auto or Last Settings Climate Control Remote Start Automatic or Off Seats and Wheel or Seats 5 10 or 15 minutes Duration System Remote Open Windows Courtesy Wipe Wipers R...

Page 104: ...ton Press the OK button to choose and confirm settings or messages Main menu From the main menu bar on the left side of the information display you can choose from the following categories Scroll up o...

Page 105: ...will change to amber When the fuel level becomes critically low the level indicator will change to red Note The fuel gauge level may vary slightly when your vehicle is moving or when driving on a slop...

Page 106: ...story Note Press and hold OK to reset the currently displayed fuel usage information Inst Fuel Economy This display shows a visual graph of your instantaneous fuel economy 30 Min Fuel History This dis...

Page 107: ...ting Autolock Locks Autounlock All doors or Driver door Remote Unlocking Remaining Life XXX Hold OK to Reset Oil Life Reset Switch Enabled or Switch Disabled Power Lift gate Auto or Last Settings Clim...

Page 108: ...ius C Temper ature Note Some MyKey items will only appear if a MyKey is set INFORMATION MESSAGES Note Depending on the vehicle options equipped with your vehicle not all of the messages will display o...

Page 109: ...Message The system detects a malfunction due to a blocked sensor Service AdvanceTrac The traction control has been disabled or enabled by the driver AdvanceTrac Off On Alarm Action Message The alarm...

Page 110: ...fault indicator is illuminated See WarningLamps and Indicators page 93 If the warning stays illuminated or continues to illuminate contact an authorized dealer as soon as possible Check AWD Battery an...

Page 111: ...stem page 196 Cross Traffic Not Avail able Sensor Blocked See Manual A fault with the system has occurred Contact an authorized dealer as soon as possible Cross Traffic System Fault Brake System Actio...

Page 112: ...Not Available Sensor Blocked See Manual There is a system malfunction with the collision warning system The system will be disabled Contact an authorized dealer as soon as possible Collision Warning...

Page 113: ...on Message Stop your vehicle as soon as safely possible turn off the engine Check the oil level If the warning stays on or continues to come on with your engine running contact an authorized dealer as...

Page 114: ...ive Safely A MyKey is in use and Belt Minder is activated Buckle Up to Unmute Audio An attempt is made to program a spare key using two existing MyKeys Could Not Program Integrated Key Park Aid Action...

Page 115: ...authorized dealer as soon as possible Occupant Sensor BLOCKED Remove Objects Near Passenger Seat Tire Pressure Monitoring System Action Message One or more tires on your vehicle have low tire pressure...

Page 116: ...ontrol Off Transmission Action Message You switched the engine off and shift select lever is in any position other than P Park Shift to Park Towing Action Message The system detects trailer sway so yo...

Page 117: ...rmance and efficiency C Recirculated air Press to switch between outside air and recirculated air The air currently in the passenger compartment recirculates This may reduce the time needed to cool th...

Page 118: ...ugh the front controls I Rear passenger power Press to switch the rear system on and off J Fan speed control Adjusts the volume of air circulated in the vehicle K Heated rear window Press to switch th...

Page 119: ...strument panel vents air conditioning turns on and the fan adjusts to the highest speed E A C Press to switch the air conditioning on or off Use A C with recirculated air to improve cooling performanc...

Page 120: ...ired temperature You can also switch off dual zone mode by pressing and holding for more than two seconds Power Press to switch the system on and off When the system is off it prevents outside air fro...

Page 121: ...ays switched on Note Do not place objects under the front seats as this may interfere with the airflow to the rear seats Note Remove any snow ice or leaves from the air intake area at the base of the...

Page 122: ...control Press AUTO Adjust the fan speed to the center setting 1 Adjust the temperature control to the desired setting Use 72 F 22 C as a starting point then adjust the setting as necessary Adjust the...

Page 123: ...anel using the air distribution buttons 3 Defogging the Side Windows in Cold Weather Automatic climate control Manual climate control Press the defrost button Direct air to the windshield using the ai...

Page 124: ...trols E HEATED WINDOWS AND MIRRORS Note Make sure the engine is running before operating the heated windows Heated Rear Window E184884 Press the button to clear the heated rear window of thin ice and...

Page 125: ...chosen settings during remote start You cannot adjust the climate control setting during remote start operation When you switch the ignition on the climate control system returns to the previous setti...

Page 126: ...so that the top of it is level with the top of your head and as far forward as possible Make sure that you remain comfortable Keep sufficient distance between yourself and the steering wheel We recomm...

Page 127: ...teel stems B Guide sleeve adjust and release button C Guide sleeve unlock and remove button D Adjusting the Head Restraint Raising the Head Restraint Pull the head restraint up Lowering the Head Restr...

Page 128: ...s If Equipped E190836 The head restraints consist of An energy absorbing head restraint A Two steel stems B Fold strap C Folding the Head Restraint Pull the fold strap C Pull the head restraint back u...

Page 129: ...ny objects are not trapped behind the seatback After returning the seatback to its original position pull on the seatback to make sure that it has fully latched An unlatched seat may become dangerous...

Page 130: ...E138647 127 Flex TP3 enUSA Edition date 201801 Second Printing Seats...

Page 131: ...a single tone You can save up to two preset memory positions You can save a memory preset at any time Recalling a PreSet Position Press and release the preset button associated with your desired driv...

Page 132: ...re adjusts the position of the seat and steering column to allow easier exit and entry to the vehicle The driver seat automatically moves 2 in 5 cm rearward when the transmission is in park P and you...

Page 133: ...cushion to make sure no cargo or objects are under the seat cushion before returning the seat cushion to its original position and that the seat cushion locks into place Failure to do so may prevent t...

Page 134: ...e no objects on the seat cushion that may restrict the seatback from folding flat E190845 3 To return the seatback to the floor from the tumbled position rotate the seat down until you hear it latchin...

Page 135: ...n rotate the seat down until you hear it latching to the floor E209849 3 Lift the seatback toward the rear of the vehicle and rotate the seatback until you hear a click locking it in the upright posit...

Page 136: ...ors as cargo tie downs E209853 Note Do not use the third row seat back as a load floor when the seatback is folded Sharp objects may result in damage to seat upholstery Note Make sure that the area un...

Page 137: ...the left right or both seats into a NORMAL STOW FOLD or TAILGATE position with just one touch of a button Note The power fold seats work only when the transmission is in park P and the tailgate is op...

Page 138: ...ote Make sure that there are no objects such as books purses or briefcases on the load floor before unstowing the seat Failure to remove all objects from the top of the load floor prior to unstowing i...

Page 139: ...E146322 Press the heated seat symbol to cycle through the various heat settings and off More indicator lights indicate warmer settings SecondRowHeatedSeats IfEquipped WARNING Persons who are unable t...

Page 140: ...verheat An overheated seat may cause serious personal injury Do not do the following Place heavy objects on the seat Operate the heated seat if water or any other liquid spills on the seat Allow the s...

Page 141: ...of the three devices after it has been initially programmed you must first erase the current settings See Erasing the Function Button Codes E142657 The universal garage door opener replaces the commo...

Page 142: ...r does not operate watch the HomeLink indicator light If the indicator light stays on the programming is complete No further action is needed If the indicator light flashes rapidly for 2 seconds and t...

Page 143: ...not erase individual buttons E142660 1 Press and hold the outer two function buttons simultaneously for approximately 20 seconds until the indicator lights above the buttons flash rapidly 2 When the i...

Page 144: ...gain Once HomeLink has been programmed successfully the Genie transmitter must be changed out of program mode To do this 1 Press and hold the previously programmed Genie button on the hand held transm...

Page 145: ...link slowly to indicate the device is in train mode when any of the three HomeLink buttons are pressed FCC and RSS 210 Industry Canada Compliance This device complies with Part 15 of the FCC Rules and...

Page 146: ...er than necessary when the vehicle is not running Do not leave devices plugged in overnight or when you park your vehicle for extended periods Locations Power points may be in the following locations...

Page 147: ...system cool off and switch the ignition off to reset the fault mode Switch the ignition back on and make sure the indicator light remains on Do not use the power point for certain electric devices in...

Page 148: ...Rear storage compartment E Auxiliary power point F Rear climate controls G Second Row Center Console If Equipped E211667 Cup holder A Armrest B Utility compartment and refrigerator unit C Console Ref...

Page 149: ...mode Freezer Briefly press and hold FREEZE Both indicator lights illuminate when the freezer is active The temperature cools to approximately 23 F 5 C Press FREEZE again to switch off the freezer Pres...

Page 150: ...unusual driving characteristics during this period The powertrain control system meets all Canadian interference causing equipment standard requirements regulating the impulse electrical field or radi...

Page 151: ...dealer Note You can crank the engine for a total of 60 seconds without the engine starting before the starting system temporarily disables The 60 seconds does not have to be all at once For example i...

Page 152: ...t function if The passive key frequencies are jammed The key battery has no charge If you are unable to start your vehicle do the following 1 E198728 2 1 Open the floor console storage compartment lid...

Page 153: ...formation display to inform you that your vehicle has shut down to save fuel Start your vehicle as you normally do Automatic Engine Shutdown Override Note You cannot permanently switch off the automat...

Page 154: ...your vehicle if you smell exhaust fumes Carbon monoxide is present in exhaust fumes Take precautions to avoid its dangerous effects ImportantVentilatingInformation If you stop your vehicle and then l...

Page 155: ...e sure the heater heater cord and extension cord are firmly connected Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes Make sure the sys...

Page 156: ...oms are immediately apparent The toxic effects of fuel may not be apparent for hours Avoid inhaling fuel vapors Inhaling fuel vapor can lead to eye and respiratory tract irritation In severe cases exc...

Page 157: ...an 15 ethanol or E85 fuel Fuels containing methanol Fuels containing metallic based additives including manganese based compounds Fuels containing the octane booster additive methylcyclopentadienyl ma...

Page 158: ...is could damage the fuel system and its seal and cause injury to you or others Do not dispose of fuel in the household refuse or the public sewage system Use an authorized waste disposal facility When...

Page 159: ...fuel filler door to open it C Right hand side Pull the rear of the fuel filler door to open it D Refueling Your Vehicle WARNINGS When refueling always shut the engine off and never allow sparks or ope...

Page 160: ...erfilled tank may cause leakage and lead to fuel spray and fire Wait at least five seconds before removing the fuel pump nozzle to allow any residual fuel to drain into the fuel tank 1 Fully open the...

Page 161: ...l filler funnel provided with your vehicle into the fuel filler pipe See Fuel Filler Funnel Location page 154 This action should dislodge any debris that may be preventing the fuel tank filler valve f...

Page 162: ...ght Adding certain accessories to your vehicle such as bug deflectors rollbars or light bars running boards and ski racks Using fuel blended with alcohol See Fuel Quality page 153 Fueleconomymaydecrea...

Page 163: ...operative by any person other than for purposes of maintenance Repair or replacement of any device or element of the design incorporated into a new vehicle for the purpose of noise control prior to it...

Page 164: ...ff WARNINGS Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment If you smell exhaust fumes inside your vehicle have your vehicle inspected immediat...

Page 165: ...illuminate Examples are 1 Your vehicle has run out of fuel the engine may misfire or run poorly 2 Poor fuel quality or water in the fuel the engine may misfire or run poorly 3 The fuel fill inlet may...

Page 166: ...ervice engine soon indicator stays on solid it means that your vehicle is ready for I M testing The OBD II system checks the emission control system during normal driving A complete check may take sev...

Page 167: ...backward Always come to a complete stop before shifting into and out of reverse R Neutral N With the gearshift lever in neutral N your vehicle can be started and is free to roll Hold the brake pedal...

Page 168: ...ed with steering wheel paddles With your vehicle in drive D the paddle shifters provide temporary manual control They allow you the ability to shift gears quickly without taking your hands off the ste...

Page 169: ...ition with the ignition in the on position and the brake pedal pressed a malfunction may have occurred It is possible that a fuse has blown or your vehicle s brake lamps are not operating properly See...

Page 170: ...ion operation If Your Vehicle Gets Stuck In Mud or Snow Note Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur Note Do not rock the v...

Page 171: ...ys have your vehicle serviced at an authorized dealer Note The AWD OFF message may also appear in the information display if the AWD system overheats and defaults to front wheel drive This may occur i...

Page 172: ...all the repaired or replaced road tire as soon as possible Major dissimilar tire sizes between the front and rear axles for example 17 inch low profile tires on the front axle and 22 inch high profile...

Page 173: ...and off to protect overheating of the engine Basic operating principles in special conditions Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle Be...

Page 174: ...led for Avoid abrupt steering acceleration or braking which could result in an increased risk of loss of vehicle control vehicle rollover and or personal injury Use all available road surface to retur...

Page 175: ...in vehicle speed or direction when you are driving in mud Even AWD vehicles can lose traction in slick mud As when you are driving over sand apply the accelerator slowly and avoid spinning your wheel...

Page 176: ...drive cautiously Keep speeds down allow for longer stopping distances and avoid aggressive steering to reduce the chances of a loss of vehicle control which can lead to serious injury or death If the...

Page 177: ...ations to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control Ford Motor Company recommends that caution be used with any vehi...

Page 178: ...ccelerator pedal for any interference If none are found and the condition persists have your vehicle towed to the nearest authorized dealer Brake Assist Brake assist detects when you brake rapidly by...

Page 179: ...ng brake press the parking brake pedal down to its fullest extent The brake warning lamp in the instrument cluster will illuminate and remains illuminated until the parking brake is released To releas...

Page 180: ...the ignition on If your vehicle is stuck in mud or snow switching traction control off may be beneficial as this allows the wheels to spin Note When you switch traction control off stability control r...

Page 181: ...esulting in a loss of vehicle control vehicle rollover personal injury and death If your electronic stability control system activates SLOW DOWN The system automatically turns on each time you switch...

Page 182: ...cle with stability control maintaining control on a slippery surface B USING STABILITY CONTROL The system automatically turns on each time you switch the ignition on You cannot switch the stability co...

Page 183: ...ailer hitches bike or surfboard racks license plate brackets bumper covers or any other device that may block the normal detection zone of the system Remove the add on device to prevent false alerts N...

Page 184: ...designed to aid the driver It is not intended to replace your attention and judgment You are still responsible to drive with due care and attention The sensors may not detect objects in heavy rain or...

Page 185: ...horns Note Following a change in tire size the system must recalibrate and operation may be impaired for a short time Do not use the system if You have attached a bike rack trailer or other object nea...

Page 186: ...pproximately 22 mph 35 km h the display screen shows a message to alert you to reduce your vehicle speed Automatic Steering into Parking Space Note If vehicle speed exceeds 6 mph 9 km h or the maneuve...

Page 187: ...rized dealer to have your vehicle serviced Troubleshooting the System The system does not look for a space The traction control system may be off The transmission is in reverse R Your vehicle must be...

Page 188: ...e into the cold or after leaving a car wash REAR VIEW CAMERA WARNINGS The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the in...

Page 189: ...ect behind you Centerline Helps align the center of your vehicle with an object for example a trailer Note When towing the camera only sees what you are towing This might not provide adequate coverage...

Page 190: ...n the transmission is in reverse R Note The centerline is only available if fixed guidelines are on E163914 A E D C B Rear bumper A Fixed guideline Red Zone B Fixed guideline Yellow zone C Fixed guide...

Page 191: ...n be accessed through the display screen See Settings page 415 Enhanced Park Aids or Park Pilot If Equipped The system provides an image of your vehicle and the sensor zones in the display screen The...

Page 192: ...rs in the information display Setting the Cruise Speed 1 Drive to desired speed 2 Press SET or SET 3 Take your foot off the accelerator pedal Note The indicator changes color Changing the Set Speed No...

Page 193: ...recommended because this can affect the normal operation of the system Failure to do so may result in a loss of vehicle control which could result in serious injury Adaptive cruise control may not det...

Page 194: ...rns of vehicles detected by the radar sensor In some cases there may be no warning or a delayed warning You should always apply the brakes when necessary Failure to do so may result in a crash serious...

Page 195: ...73611 E164805 The selected gap appears in the information display as shown by the bars in the image Adaptive Cruise Control Gap Settings Dynamic behavior Graphic display bars indicated between vehicle...

Page 196: ...ote An audible alarm sounds and the system shuts down if it applies brakes for an extended period of time This allows the brakes to cool The system functions normally again after the brakes cool Selec...

Page 197: ...something hits the front end of your vehicle or damage occurs the radar sensing zone may change This could cause missed or false vehicle detection System Not Available The system may not turn on if th...

Page 198: ...remote area with no other vehicles and no roadside objects Due to the nature of radar technology it is possible to get a blockage warning with no actual block This happens for example when driving in...

Page 199: ...zones Note When a vehicle passes quickly through the blind spot zone typically fewer than two seconds the system does not trigger Using the System The Blind Spot Information System turns on when you s...

Page 200: ...ensors may detect the trailer thus causing a false alert It may be desirable to turn the Blind Spot Information System off if the false alerts become annoying System Errors If the system senses a prob...

Page 201: ...s approaching from the sides when the transmission is in reverse R Using the System Cross Traffic Alert turns on when you start the engine and you shift into reverse R Once shifted out of reverse R Cr...

Page 202: ...ffic Alert also sounds an audible alert and a message appears in the information display indicating a vehicle is coming from the right or left Cross Traffic Alert works with the reverse sensing system...

Page 203: ...aler to have your collision warning radar checked for proper coverage and operation False Alerts Note When towing a trailer the sensors may detect the trailer thus causing a false alert It may be desi...

Page 204: ...ng and permanent damage to the steering system You do not lose the ability to steer your vehicle manually Typical steering and driving maneuvers allow the system to cool and return to normal operation...

Page 205: ...port prepares the brake system for rapid braking This may be apparent to the driver The system does not automatically activate the brakes but if the brake pedal is pressed full force braking is applie...

Page 206: ...y disabled Collisionwarningshouldautomat ically reactivate a short time after the weather conditions improve Swirling water or snow or ice on the surface of the road may interfere with the radar signa...

Page 207: ...tributed on the roof rack is 100 lb 45 kg Note Never place loads directly on the roof panel The roof panel is not designed to directly carry a load You must place loads directly on the crossbars fitte...

Page 208: ...vehicle s weight rating with or without a trailer from the vehicle s Tire and Loading Information label or Safety Compliance Certification label Tire and Loading Label Information Example E198719 Pay...

Page 209: ...w much weight the vehicle should carry Once you have reached the maximum payload of your vehicle do not add more cargo even if there is space available Overloading or improperly loading your vehicle c...

Page 210: ...ge Important The towing vehicle s braking system is rated for operation at Gross Vehicle Weight Rating not at Gross Combined Weight Rating Separate functional brakes should be used for safe control of...

Page 211: ...rgo being loaded on the vehicle That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 6 If your vehicle will be towing a trailer load from your trailer w...

Page 212: ...ove three 100 pound 45 kilogram cement bags then the load calculation would be 1400 2 x 220 9 x 100 1400 440 900 60 pounds Now you have the load capacity to transport the cement and your friend home I...

Page 213: ...ffects your vehicle when driving Load the heaviest items closest to the trailer floor Load the heaviest items centered between the left and right side trailer tires Load the heaviest items above the t...

Page 214: ...ormation display See InformationMessages page105 Slow your vehicle down pull safely to the side of the road and check for correct load distribution See Load Carrying page 204 You can switch this featu...

Page 215: ...ve Class III 4 500 lb 2 042 kg 9 520 lb 4 319 kg 3 5L TiVCT all wheel drive Class III 4 500 lb 2 042 kg 9 620 lb 4 364 kg 3 5L GTDi all wheel drive Class III For towing trailers up to 3500 lb 1588 kg...

Page 216: ...g your vehicle s load in the Load Carrying chapter See Load Limit page 204 Remember to account for the trailer tongue weight as part of your vehicle load when calculating the total vehicle weight Trai...

Page 217: ...he trailer is level If not level adjust the ball height accordingly and repeat Steps 3 6 Safety Chains Note Never attach safety chains to the bumper Always connect the safety chains to the hook retain...

Page 218: ...ailer wheel lug nuts thoroughly after you have traveled 50 mi 80 km When stopped in congested or heavy traffic during hot weather place the gearshift in park P to aid engine and transmission cooling a...

Page 219: ...OUR WHEELS Emergency Towing If your vehicle becomes inoperable without access to wheel dollies or vehicle transport trailer it can be flat towed all wheels on the ground regardless of the powertrain a...

Page 220: ...the battery cable Start the engine within 15 minutes of reconnecting the battery cable All Vehicles Do not exceed 65 mph 105 km h Start the engine and allow it to run for five minutes at the beginnin...

Page 221: ...rform all regularly scheduled maintenance Avoid these actions they reduce your fuel economy Sudden accelerations or hard accelerations Revving the engine before turning it off Idle for periods longer...

Page 222: ...Turn the steering wheel to check that the steering power assist works FLOOR MATS WARNINGS Use a floor mat designed to fit the footwell of your vehicle that does not obstruct the pedal area Failure to...

Page 223: ...yelet over the retention post and press down to lock in position To remove the floor mat reverse the installation procedure Note Regularly check the floor mats to make sure they are secure 220 Flex TP...

Page 224: ...nicipal law shall tow Ford eligible vehicles to an authorized dealer within 35 mi 56 km of the disablement location or to the nearest authorized dealer If a member requests a tow to an authorized deal...

Page 225: ...LASHERS Note The hazard flashers operate when the ignition is in any position or if the key is not in the ignition If used when the vehicle is not running the battery loses charge As a result there ma...

Page 226: ...eyes or clothing Shield your eyes when working near the battery to protect against possible splashing of acid solution In case of acid contact with skin or eyes flush immediately with water for a mini...

Page 227: ...ct the negative cable to the negative terminal of the booster vehicle battery 4 Make the final connection of the negative cable to an exposed metal part of the stalled vehicle s engine away from the b...

Page 228: ...nute POST CRASH ALERT SYSTEM The system flashes the direction indicators and sounds the horn intermittently in the event of a serious impact that deploys an airbag front side side curtain or Safety Ca...

Page 229: ...hook up and towing procedures for your vehicle It is acceptable to have your front wheel drive vehicle towed from the front if using proper wheel lift equipment to raise the front wheels off the groun...

Page 230: ...line resources listed below to find the nearest authorized dealer In the United States Mailing address Ford Motor Company Customer Relationship Center P O Box 6248 Dearborn MI 48126 Telephone 1 800 39...

Page 231: ...manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle s applicable express warranty after a reasonable number of attempts the manufacturer shall be required...

Page 232: ...onsider the testimony provided and make a decision after the hearing Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB You ar...

Page 233: ...out charge or obligation call your CAMVAP Provincial Administrator directly at 1 800 207 0685 or visit www camvap ca GETTING ASSISTANCE OUTSIDE THE U S AND CANADA Before exporting your vehicle to a fo...

Page 234: ...82 02 1600 6003 South Korea If you buy your vehicle in North America and then relocate to any of the above locations register your vehicle identification number VIN and new address with Ford Global T...

Page 235: ...you should immediately inform the National Highway Traffic Safety Administration NHTSA in addition to notifying Ford Motor Company If NHTSA receives similar complaints it may open an investigation and...

Page 236: ...vehicles html English Website http www tc gc ca fra securiteautomobile signaler defauts vehicules automobiles html French Website 1 800 333 0510 Phone Ford of Canada Contact Information www ford ca We...

Page 237: ...disconnect and reconnect the battery you will need to reset some features See Changing the 12V Battery page 257 E173618 97 98 77 96 95 94 93 92 91 90 89 88 66 44 78 56 39 26 18 16 17 3 1 2 4 5 6 7 8...

Page 238: ...11 Trailer tow battery charge relay Relay 12 Starter motor relay Relay 13 Cooling fan number 2 relay Relay 14 Fuel pump relay Relay 15 Not used 16 110V AC power point 30A 1 17 Front blower motor relay...

Page 239: ...Cooling fan 1 relay Relay 33 Front blower motor relay Relay 34 Cooling fan series relay Relay 35 Not used 36 Trailer tow right hand stop turn lamps relay Relay 37 Trailer tow reverse lamps relay Rela...

Page 240: ...ischarge head lamp 20A 2 57 Alternator sensor 10A 2 58 Brake on off switch 10A 2 59 Trailer tow back up lamps 10A 2 60 Not used 61 A C clutch relay 10A 2 62 Trailer tow stop turn lamps 15A 2 63 Rear w...

Page 241: ...Electronic compressor bypass valve All wheel drive module Positive crankcase ventilation heater Not used 71 Not used 72 Not used 73 Not used 74 Not used 75 Not used 76 Trailer tow park lamps relay Re...

Page 242: ...2 92 Power steering module Auxiliary blower motor 5A 2 93 Rear window defroster relay power Battery charge relay Body control module run start 30A 1 94 Front passenger window switch 5A 2 95 Not used...

Page 243: ...A 2 Second row seats Passenger side front window 30A 3 Demand lamps battery saver relay 10A 4 Audio amplifier 20A 5 Active noise control module Not used spare 5A 6 Driver seat module logic 7 5A 7 Left...

Page 244: ...icators 15A 14 Center high mounted stop lamp 15A 15 Backup lamp Right low beam headlamp 10A 16 Left low beam headlamp 10A 17 Third row power seats 10A 18 Start button Keypad illumination Brake shift i...

Page 245: ...witch Lock switch illumination Moonroof 110V AC power point Interior rearview mirror Not used spare 10A 33 Reverse park aid module 10A 34 Rear heated seat module Blind spot monitor module Rear video c...

Page 246: ...ody control module CHANGING A FUSE Fuses WARNING Always replace a fuse with one that has the specified amperage rating Using a fuse with a higher amperage rating can cause severe wire damage and could...

Page 247: ...Fuse Types E207206 Fuse Type Callout Micro 2 A Micro 3 B Maxi C Mini D M Case E J Case F J Case Low Profile G 244 Flex TP3 enUSA Edition date 201801 Second Printing Fuses...

Page 248: ...e best performance in your vehicle Precautions Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unle...

Page 249: ...en the hood The hood struts automatically support the hood Closing the Hood 1 Lower the hood and allow it to drop under its own weight for the last 8 12 in 20 30 cm Note Make sure that the hood is cor...

Page 250: ...257 D Engine compartment fuse box See Fuse Specification Chart page 234 E Air filter assembly See ChangingtheEngineAirFilter page 267 F Automatic transmission fluid dipstick See Automatic Transmission...

Page 251: ...ir See Brake Fluid Check page 256 D Battery See Changing the 12V Battery page 257 E Engine compartment fuse box See Fuses page 234 F Air filter assembly See ChangingtheEngineAirFilter page 267 G Autom...

Page 252: ...remove it again to check the oil level See Under Hood Overview page 246 8 Make sure that the oil level is between the maximum and minimum marks If the oil level is at the minimum mark add oil immediat...

Page 253: ...mark Oil levels above the maximum mark may cause engine damage Note Make sure you install the oil filler cap correctly Note Soak up any spillage with an absorbent cloth immediately OIL CHANGE INDICATO...

Page 254: ...ngine coolant in the windshield washer fluid reservoir or windshield washer fluid in the engine coolant reservoir Note Do not use stop leak pellets cooling system sealants or non specified additives a...

Page 255: ...ible Water alone without engine coolant can cause engine damage from corrosion overheating or freezing Do not use the following as a coolant substitute Alcohol Methanol Brine Any coolant mixed with al...

Page 256: ...ed WARNINGS Fail safe mode is for use during emergencies only Operate your vehicle in fail safe mode only as long as necessary to bring your vehicle to rest in a safe location and seek immediate repai...

Page 257: ...g conditions to protect the engine from overheating When the coolant temperature decreases to the normal operating temperature the air conditioning turns on If the coolant temperature gauge moves full...

Page 258: ...ission Fluid 5 Replace the automatic transmission fluid cap and dipstick Turn it clockwise until you feel a strong resistance Low Fluid Level If the fluid level is within the minimum range below point...

Page 259: ...id level 6 Install the air filter assembly in reverse order Tighten the air filter assembly securing bolts until you feel a strong resistance BRAKE FLUID CHECK WARNINGS Do not use any fluid other than...

Page 260: ...s containing non methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle s paint finish wiper blades or washer system CHANGING THE 12V BATTE...

Page 261: ...tly fastened to the battery terminals If you see any corrosion on the battery or terminals remove the cables from the terminals and clean with a wire brush You can neutralize the acid with a solution...

Page 262: ...k for roughness Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth CHANGING THE WIPER BLADES You can improve poor wiper quality by cleaning the wiper blades and the...

Page 263: ...retention feature to receive a cross pin from the wiper blade structure Grip tightly and press on the arm blade joint from beneath and separate the blade from the arm Avoid rotating the wiper blade st...

Page 264: ...r clockwise or counterclockwise Note To see a clearer light pattern while adjusting one headlamp block the light from the other headlamp 8 Close the hood and switch the low beam headlamps off Horizont...

Page 265: ...ont parking lamp C FrontDirectionIndicatorandFront Parking Lamp E220501 1 Switch all of the lamps and the ignition off 2 Turn the bulb holder counterclockwise and remove it 3 Remove the bulb by pullin...

Page 266: ...20461 1 Switch all of the lamps and the ignition off 2 Use suitable tools for example a screwdriver and a socket wrench to remove the wheel arch liner fixings Carefully reposition the wheel arch liner...

Page 267: ...on indicator D 1 E220462 1 Remove the retaining bolts from the lamp assembly Gently pull the lamp assembly away from the vehicle 2 Turn the bulb holder counterclockwise and remove it 3 Remove the bulb...

Page 268: ...and safe visibility The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb illumination time Exterior Lamps Power Watt Specification Lamp...

Page 269: ...LED LED Central high mounted brake lamp 16 921 Reversing lamps 5 C5WL License plate lamp Note LED lamps are not serviceable See an authorized dealer if they fail 266 Flex TP3 enUSA Edition date 20180...

Page 270: ...ge 303 To replace the air filter element do the following E200522 1 Remove the clips that secure the air filter housing cover 2 Carefully lift the air filter housing cover 3 Remove the air filter elem...

Page 271: ...shield Wash Concentrate with Bitterant ZC 32 B2 U S WSS M14P19 A Motorcraft Premium Quality Windshield Washer Fluid CXC 37 A B D F Canada Motorcraft Professional Strength Carpet Upholstery Cleaner ZC...

Page 272: ...Using non recommended cleaners can result in severe and permanent cosmetic damage Note Never use abrasive materials for example steel wool or plastic pads as they can scratch the chrome surface Note D...

Page 273: ...ngine warmer than normal When washing Take care when using a power washer to clean the engine The high pressure fluid could penetrate the sealed parts and cause damage Do not spray a hot engine with c...

Page 274: ...the side airbag in a crash For fabric carpets cloth seats and seats equipped with side airbags Remove dust and loose dirt with a vacuum cleaner Remove light stains and soil with Motorcraft Profession...

Page 275: ...lution Dry the area with a clean soft cloth 4 If necessary apply more soap and water solution or cleaning product to a clean soft cloth and press it onto the soiled area Allow this to set at room temp...

Page 276: ...Note Some car washes could damage wheel rims and covers Note Using non recommended cleaners harsh cleaning products chrome wheel cleaners or abrasive materials could damage wheel rims and covers VEHI...

Page 277: ...ays without recharging the battery we recommend that you disconnect the battery cables to maintain battery charge for quick starting Note It is necessary to reset memory features if battery cables are...

Page 278: ...the battery cable ends and check for damage Contact an authorized dealer if you have any concerns or issues BODY STYLING KITS The distance between the underside of your vehicle and the ground is less...

Page 279: ...nomy and adversely affect the way your vehicle handles Note Check and set the tire pressure at the ambient temperature in which you are intending to drive your vehicle and when the tires are cold Note...

Page 280: ...vehicle differs from other vehicles Sport utility vehicles and trucks can differ from some other vehicles in a few noticeable ways Your vehicle may be E145299 Higher to allow higher load carrying capa...

Page 281: ...des can be found where applicable on the tire sidewall between tread shoulder and maximum section width For example Treadwear 200 Traction AA Temperature A These Tire Quality Grades are determined by...

Page 282: ...haracteristics The traction grades from highest to lowest are AA A B and C The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified governme...

Page 283: ...easing the inflation pressure beyond this pressure will not increase the tire s load carrying capability kPa Kilopascal a metric unit of air pressure PSI Pounds per square inch a standard unit of air...

Page 284: ...hicles minivans and light trucks Note If your tire size does not begin with a letter this may mean it is designated by either the European Tire and Rim Technical Organization or the Japan Tire Manufac...

Page 285: ...0 km h W 186mph 299km h Y Note For tires with a maximum speed capability over 149 mph 240 km h tire manufacturers sometimes use the letters ZR For those with a maximum speed capability over 186 mph 29...

Page 286: ...e AA A B and C The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may...

Page 287: ...ndicates the tire s load carrying capabilities and its inflation limits C Maximum Load Dual lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a dual defined a...

Page 288: ...a radial type tire E 16 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter Recommended Tire Pressures and...

Page 289: ...aximum inflation pressure information found on the tire You will find a Tire Label containing the Ford recommended tire inflation pressure by the tire size and other important information located on t...

Page 290: ...e from skidding and hydroplaning Built in treadwear indicators or wear bars which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is worn down to one s...

Page 291: ...re meets all federal standards The next two numbers or letters are the plant code designating where it was manufactured the next two are the tire size code and the last four numbers represent the week...

Page 292: ...tires with a remote air fill with the person inflating standing at a minimum of 12 ft 3 66 m away from the wheel and tire assembly WARNINGS When inflating the tire for mounting pressures up to 20 psi...

Page 293: ...that you may eventually have a flat tire on the highway Drive slowly to the closest safe area out of traffic This may further damage the flat tire but your safety is more important If you feel a sudde...

Page 294: ...be equipped with a dissimilar spare wheel and tire assembly A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand size or appearance from...

Page 295: ...provide traction in rain and snow However in some climates you may need to use snow tires and cables If you need to use cables it is recommended that steel wheels of the same size and specifications b...

Page 296: ...ire failure Under inflation also reduces fuel efficiency and tire tread life and may affect the vehicle s handling and stopping ability Please note that the TPMS is not a substitute for proper tire ma...

Page 297: ...ressure in your four road tires and sends the tire pressure readings to your vehicle The low tire pressure warning light will turn on if the tire pressure is significantly low Once the light is illumi...

Page 298: ...n use but the light remains on contact your authorized dealer as soon as possible TPMS malfunction Repair the damaged road wheel and tire assembly and reinstall it on the vehicle to restore system fun...

Page 299: ...or sensor becomes damaged it will no longer function Note The tire pressure monitoring system indicator light will illuminate when the spare tire is in use To restore the full function of the monitori...

Page 300: ...milar spare wheel and tire assembly at a time Use commercial car washing equipment Use snow chains on the end of the vehicle with the dissimilar spare wheel and tire assembly The usage of a full size...

Page 301: ...pecified locations to avoid damage to the vehicle Note If the third row seat is stowed in the floor you will need to unstow it to access the spare tire 1 Park on a level surface set the parking brake...

Page 302: ...ompletely off the ground 11 Remove the lug nuts with the lug wrench 12 Replace the flat tire with the spare tire making sure the valve stem is facing outward Reinstall the lug nuts until the wheel is...

Page 303: ...wrench into the felt bag Place the extension bolt or L shaped bolt into the external pocket of the felt bag Position the jack as shown to make sure that the locating holes in the jack base can be plac...

Page 304: ...ts to loosen and the wheel to come off while your vehicle is in motion resulting in loss of vehicle control personal injury or death lb ft Nm Bolt size 100 lb ft 135 Nm 1 2 x 20 Torque specifications...

Page 305: ...nition system 0 049 0 053 in 1 25 mm 1 35 mm Spark plug gap 10 8 1 Compression ratio Drivebelt Routing 3 5L Engine E191904 ENGINE SPECIFICATIONS 3 5L ECOBOOST 3 5L EcoBoost Engine 214 Cubic inches Min...

Page 306: ...t Routing 3 5L EcoBoost Engine E191904 MOTORCRAFT PARTS 3 5L DURATEC Part Number Component FA 1884 Air filter element FL 500 S Oil filter BXT 65 650 Battery SP 520 Spark plugs FP 68 Cabin air filter W...

Page 307: ...se of other parts may impact vehicle performance emissions and durability Your warranty may be void for any damage related to use of other parts If a Motorcraft oil filter is not available use an oil...

Page 308: ...ts meet or exceed Ford Motor Company s specifications and are engineered for your vehicle Use of other parts may impact vehicle performance emissions and durability Your warranty may be void for any d...

Page 309: ...cation number TheVehicleIdentificationNumbercontains the following information E142477 World manufacturer identifier A Brake system Gross Vehicle Weight Rating Restraint Devices and their locations B...

Page 310: ...to either the door hinge pillar the door latch post or the edge of the door near the door latch next to the driver s seating position TRANSMISSION CODE DESIGNATION E167814 The transmission code is on...

Page 311: ...12 5 L Engine coolant Between MIN MAX on brake fluid reservoir Brake fluid 10 9 qt 10 3 L 1 Automatic transmission fluid 2 43 pt 1 15 L Rear axle fluid All Wheel Drive 17 9 fl oz 0 53 L Power Transfe...

Page 312: ...3DIL B WSS M97B44 D2 Engine coolant Canada Motorcraft Orange Prediluted Antifreeze Coolant CVC 3DIL B WSS M6C65 A2 Brake fluid Motorcraft DOT 4 Low Viscosity LV High Performance Motor Vehicle Brake F...

Page 313: ...14P19 A Windshield washer fluid Canada Motorcraft Premium Quality Windshield Washer Fluid CXC 37 A B D F WSH M17B19 A A C refrigerant U S Motorcraft R 134a Refrigerant YN 19 WSH M17B19 A A C refrigera...

Page 314: ...tmay not be covered by your vehicle warranty Note Ford recommends using DOT 4 Low Viscosity LV High Performance Brake Fluid orequivalentmeetingWSS M6C65 A2 Use of any fluid other than the recommended...

Page 315: ...gerant system can cause personal injury Capacity Item 6 0 qt 5 7 L Engine oil 13 7 qt 13 L Engine coolant Between MIN MAX on brake fluid reservoir Brake fluid 11 6 qt 11 L 1 Automatic transmission flu...

Page 316: ...5W30 QFS WSS M2C946 B1 Optional Motor oil Canada Motorcraft SAE 5W 30 Synthetic Motor Oil CXO 5W30 LFS12 WSS M97B44 D2 Engine coolant U S Motorcraft Orange Prediluted Antifreeze Coolant VC 3DIL B WSS...

Page 317: ...SS M14P19 A Windshield washer fluid U S Motorcraft Premium Windshield Wash Concentrate with Bitterant ZC 32 B2 WSS M14P19 A Windshield washer fluid Canada Motorcraft Premium Quality Windshield Washer...

Page 318: ...ldleadtoenginedamagethatmay not be covered by your vehicle warranty Note Ford recommends using DOT 4 Low Viscosity LV High Performance Brake Fluid orequivalentmeetingWSS M6C65 A2 Use of any fluid othe...

Page 319: ...E240523 316 Flex TP3 enUSA Edition date 201801 Second Printing Capacities and Specifications...

Page 320: ...g Station overload CD and CD Player Information Note CD units play commercially pressed 4 7 in 12 cm audio compact discs only Due to technical incompatibility certain recordable and re recordable comp...

Page 321: ...ns other than MP3 and WMA only files with the MP3 and WMA extension are played other files are ignored by the system This enables you to use the same MP3 and WMA disc for a variety of tasks on your wo...

Page 322: ...CD mode select a track In phone mode enter a phone number C Function buttons Select different functions of the audio system depending on which mode you are in for example Radio mode or CD mode D TUNE...

Page 323: ...e clock J SOUND Press to access settings for Treble Midrange Bass Fade and Balance Use the up and down arrow buttons to select the various settings When you make your selection press K the left and ri...

Page 324: ...ESN Select to view available satellite radio channels Press OK to open a list of the following options for this channel Once you skip or lock a channel you can only access it by pressing Direct Tune a...

Page 325: ...lect to scan all disc selections Scan All Select to scan all music in the current MP3 folder Scan Folder Select to bring soft and loud passages together for a more consistent listening level CD Compre...

Page 326: ...n possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Note Some features such as SIRIUS satellite radio may not be available in yo...

Page 327: ...SONY AM FM CD WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus...

Page 328: ...quency band In SIRIUS mode press to find the previous or next available satellite radio station D Vol and Power Turn to adjust the volume Press to switch the system on and off E USB PORT WARNING Drivi...

Page 329: ...ng voice commands Stream music from your connected phone Text message Use the advanced voice recognition system Charge your USB device if your device supports this These features are not available in...

Page 330: ...abilities Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage See your device smanualforfurtherinformation Do not attempt to service or repair the sys...

Page 331: ...ossible Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands After pressing the voice button wait until after the tone sounds and Listenin...

Page 332: ...ovides feedback through audible tones prompts questions and spoken confirmations depending on the situation and the chosen level of interaction voice settings You can customize the voice recognition s...

Page 333: ...on your voice command When turned on it may prompt you with as many as four possibilities for clarification For example say Say 1 after the tone to call John Doe at home Say 2 after the tone to call...

Page 334: ...ing up to approximately 1 000 entries per Bluetooth enabled cell phone Note Make sure to switch on the ignition and the radio Put the transmission in position park P automatic transmission or neutral...

Page 335: ...1 Press the OK button 2 Put your cell phone into Bluetooth discovery mode See your device s manual if necessary 3 When prompted on your cell phone s display enter the six digit PIN provided by SYNC i...

Page 336: ...one Menu Youcanthensayanyofthefollowing Phone Connections Media Connec tions Bluetooth Connections Voice Command Phone Settings Message Notification On Phone Settings Message Notification Off Phone Se...

Page 337: ...pressing the phone button Reject the call by pressing and holding the red phone button Ignore the call by doing nothing Phone Options during an Active Call During an active call you have more menu fea...

Page 338: ...l through your phonebook contacts 2 Press the OK button again when the desired selection appears in the display 3 Press the phone button to call the contact To access your call history log CALL HISTOR...

Page 339: ...upports this feature To browse your phonebook select PHONEBOOK Press OK Scroll down or up to the desired name and press OK BROWSE In addition to the Phonebook entry name the phone number label Work Ce...

Page 340: ...1 TEXT MESSAGE View your cell phone s status set ring tones select your message notification change phonebook entries and automatically download your cell phone content among other features 1 PHONE S...

Page 341: ...sage To open the test message press OK to receive and open the text message Press OK again and SYNC reads your message aloud as you are not able to view the message You can then also choose whether yo...

Page 342: ...u to download your unread messages to SYNC To download the messages press the OK button to select The display indicates the system is downloading your messages When downloading is complete SYNC return...

Page 343: ...e ringer option You have the option of hearing an audible tone to notify you when a text message arrives MSG NTFY Press the OK button then select one of the following and press the OK button again to...

Page 344: ...enu features Use the arrow buttons to scroll through the menu options Bluetooth Devices The Bluetooth Devices menu allows you to add connect and delete devices set a cell phone as primary as well as t...

Page 345: ...l phone is connected the previous one is disconnected 3 SYNC attempts to connect with the primary phone at every ignition cycle When a phone is selected as primary it appears first in the list and is...

Page 346: ...red devices DEFAULTS Press the OK button to select and then press OK again when the following message appears in the display RESTORE Completely erase all information stored on SYNC for example phonebo...

Page 347: ...from working properly Note The SYNC 911 Assist feature must be set on before the incident Note Before setting this feature on make sure that you read the 911 Assist Privacy Notice later in this sectio...

Page 348: ...e must have the ability to make and maintain an outgoing call at the time of the incident AconnectedBluetooth enabledphone musthaveadequatenetworkcoverage battery power and signal strength The vehicle...

Page 349: ...n SYNC APPLINK SYNC Mobile Apps Note You must pair and connect your smartphone to SYNC to access AppLink Note iPhone users need to connect the phone to the USB port in order to start the application N...

Page 350: ...commands specific to the app for example Playlist Road Trip Mobile Apps You can also say the following To discover the available voice commands The name of an app such as Stitcher followed by help USI...

Page 351: ...nu Plug the device into the USB port See USB Port page 325 Press the AUX button then the Menu button to enter the Media Menu You can then scroll to Action and Description Message Press the OK button S...

Page 352: ...that appear outside of open and close brackets For example where text shows what s what is playing you must say what s playing or what is playing Media Voice Commands Press the voice button and when p...

Page 353: ...Autoplay Off Turn autoplay on to listen to music processed during indexing Turn autoplay off to allow the indexing process to finish before the system plays any of your music Autoplay on 1 ___ is a dy...

Page 354: ...OK button This is a phone dependent feature that allows you to stream music playing on your Bluetooth enabled phone If supported by your device you can press seek to play the previous or next track SY...

Page 355: ...a device to the USB port you cannot access the line in feature Some digital media players require both USB and line in ports to stream data and music separately 3 Some digital media players require b...

Page 356: ...an enter the album menu and select from playing all albums or from any individual indexed album 2 Scroll to choose the desired album Press the OK button Sort indexed music by genre category type SYNC...

Page 357: ...evices if your metadata tags are not populated the tracks are not available in voice recognition play menu or similar music However if you place these tracks onto your playing device in Mass Storage D...

Page 358: ...l to toggle between on and off 2 Make a selection and press the OK button Delete a paired media device DEL DEVICE 1 Press the OK button and scroll to select the device 2 Press the OK button to confirm...

Page 359: ...in the display 3 If you change the language setting the display indicates that the system is updating When complete SYNC takes you back to the Advanced menu Return to the factory default settings Thi...

Page 360: ...e phone malfunction During a call I can hear the other person but they cannot hear me Go to the website to review your phone s compatibility This is a phone dependent feature SYNC is not able to down...

Page 361: ...ing again This may be a possible phone malfunction Try deleting your device from SYNC deleting SYNC from your device and trying again Check the security and auto accept and prompt always settings rela...

Page 362: ...not recognize my device when I turn on the car Reviewthedevicecompatib ility chart on the SYNC website to confirm your phone supports the Bluetooth audio streaming function This is a phone dependent...

Page 363: ...t understand the name of a song or artist Say the song or artist exactly as listed If you say Play Artist Prince the system does not play music by Prince and the Revolution or Prince and the New Power...

Page 364: ...ciation SYNC is expecting Your phonebook contacts may be in CAPS The system works better if you list full names such as Joe Wilson rather than Joe Do not use special charac ters such as 123 or ICE as...

Page 365: ...e a Ford SYNC setting so check the app s settings menu on the phone Closing and restarting apps may help SYNC find the application if you cannot discover it inside the vehicle On an Android device if...

Page 366: ...by turning it off and then turning Bluetooth back on If you are in your vehicle SYNC should be able to automatically re connect to your phone if you press the Phone button There is a bluetooth bug on...

Page 367: ...nd on the side of the device The bluetooth volume on the phone may be low I have an Android phone I found and started my media app on SYNC but there is no sound or the sound is very low Force close or...

Page 368: ...ay affect the use of electronic devices while driving Getting to Know Your System The SYNC 3 system allows you to interact with a variety of features using the touchscreen and voice commands By integr...

Page 369: ...f the buttons on this bar to select a feature Feature Bar E The touchscreen allows you quick access to all of your comfort navigation communication and entertainment options Using the status and featu...

Page 370: ...wheel Heated steering wheel B If equipped When the passenger s temperature has been adjusted and is no longer linked to the driver s temperature it displays here If Dual is turned off and the tempera...

Page 371: ...is icon displays when a phone call is active In Call L This icon displays to show an active Bluetooth connection Bluetooth M Messages may also appear in the status bar to provide you with notification...

Page 372: ...te Do not use detergent or any type of solvent to clean the touchscreen Note Do not pour or spray alcohol onto the touchscreen Using Voice Recognition Using voice commands allows you to keep your hand...

Page 373: ...mit if information is available Naviga tion View current route next turn time to your destination depending on cluster level distance to destination depending on cluster level and ability to cancel ro...

Page 374: ...to the left of west though its true direction is to the right of west UsingtheSteeringWheelControls Depending on your vehicle and option package you can use different controls on your steering wheel...

Page 375: ...em or phone may be damaged or non functional WARNINGS Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash Failure to do so may cau...

Page 376: ...C provides a short window of time about 10 seconds to cancel the call If you fail to cancel the call SYNC attempts to dial 911 SYNC says the following or a similar message SYNC will attempt to call 91...

Page 377: ...ormation For your safety some SYNC 3 functions are speed dependent Their use is limited to when your vehicle is traveling at speeds under 3 mph 5 km h Make sure that you review your device s manual be...

Page 378: ...page Website www owner ford com www syncmyride ca Website www syncmaroute ca The website notifies you if an update is available You can then select to download the update You will need an empty USB d...

Page 379: ...ettings General From this menu you can enableautomaticupdates If you have not done so already the system prompts you to set up a Wi Ficonnectionwhenyou enable this feature Automatic System Updates Whe...

Page 380: ...and other system data may be used to improve the system and help diagnose any problems that may occur The cellular profile media device index and diagnostic log remain in your vehicle unless you delet...

Page 381: ...his icon does not display if your vehicle has hard button controls for heated and climate controlled seats If your vehicle is not equipped with navigation this option displays under the audio informat...

Page 382: ...e commands to control features like audio and climate controls By using voice commands you can keep your hands on the wheel and your eyes on the road You can access each feature controlled by SYNC 3 t...

Page 383: ...and when prompted say Description Voice command You can say the Sirius channel name or number such as Sirius channel 16 1 Sirius Channel ___ You can also turn to a Sirius channel by saying the channe...

Page 384: ...ommands it can be the desired degrees for the temperature setting To adjust the temperature say Description Voice command Adjust the temperature between 60 85 F 15 5 29 5 C Set Temperature ___ Phone V...

Page 385: ...st Once you have provided the digits of the phone number you can say the following commands Description Voice Command If the full number was not entered with the first command you can continue saying...

Page 386: ...a ___ Allows you to enter the POI search functionality Find a POI Allows you to enter the intersection search functionality Find an Intersection State the name of a POI category or major brand name y...

Page 387: ...to compatible app s running on your mobile device Find Mobile Apps There are also voice commands that you can use when app s are connected to SYNC 3 Description Voice command At any time you can say t...

Page 388: ...system does not confirm before placing a call Call Confirmation Off The system displays a short list of available commands Voice Command Lists On The system does not display the list of commands Voice...

Page 389: ...trol AC and Recirculated air buttons simultaneously release and then increase fan speed within 2 seconds To re enable this feature repeat the above sequence ENTERTAINMENT E205443 Message and descripti...

Page 390: ...a station To tune a station using the touchscreen select Menu item Direct Tune A pop up appears allowing you to type in the frequency of a station You can only enter a valid station for the source yo...

Page 391: ...annels and other features please visit www siriusxm com in the United States www siriusxm ca in Canada or call SiriusXM at 1 888 539 7474 Note SiriusXM reserves the unrestricted right to change rearra...

Page 392: ...s additional presets tap the preset button The indicator on the preset button shows which bank of presets you are currently viewing Satellite Radio Electronic Serial Number ESN You need your ESN to ac...

Page 393: ...urn The signal is lost from the Siri usXM satellite or SiriusXM tower to your vehicle antenna Satellite acquiring signal No action required The process may take up to three minutes Update of channel p...

Page 394: ...e main programming status and is available in analog and digital broadcasts Other multicast stations HD2 through HD7 are only available digitally Note There is also an additional feature for stations...

Page 395: ...gital sound or digital back to analog sound Station blending In order to provide the best possible experience use the contact form to report any station issues found while listening to a station broad...

Page 396: ...m here Website http hdradio com stations feedback HD Radio Technology manufactured under license from iBiquity Digital Corporation and foreign patents HD Radio and the HD and HD Radio logos are propri...

Page 397: ...eat all button highlighted and repeat track button highlighted with a small number one Repeat Play the tracks in random order Shuffle You can use the forward reverse pause or play buttons to control t...

Page 398: ...humb drives and charge devices if they support this feature Select this option to play audio from your USB device Apps The system supports the use of certain audio apps such as iHeartRadio through a U...

Page 399: ...fy the empty metadata tags as unknown SYNC 3 is capable of indexing up to 50 000 songs per USB device for up to 10 devices CLIMATE Touch the climate button on the touchscreen to access your climate co...

Page 400: ...ted Windows and Mirrors chapter in your owner manual AUTO Touch the button to switch on automatic operation Select the desired temperature using the temperature control The system adjusts fan speed ai...

Page 401: ...ur vehicle with recirculated air Touch again for normal A C operation MAX A C distributes air through instrument panel ventsandmayhelpreduceodors from entering your vehicle MAX A C is more economical...

Page 402: ...en instructions 2 A prompt alerts you to search for the system on your phone 3 Select your vehicle s make and model as it displays on your phone 4 Confirm that the six digit number appearing on your p...

Page 403: ...ual or visit the website Websites owner ford com Websites www syncmyride ca www syncmaroute ca Phone Menu This menu becomes available after pairing a phone E205447 Action and Description Menu Item Ite...

Page 404: ...numbers Press this button to begin a call Call Touch this button to send all calls directly to your voicemail Calls are rejected if you do not have voicemail set up on your phone New text message noti...

Page 405: ...ackspace button deletes the last digit you typed Receiving Calls During an incoming call an audible tone sounds Caller information appears in the display if it is available To accept the call select M...

Page 406: ...Item Have SYNC 3 read the message to you Hear It View the text on the touchscreen View To call the sender Call You can select from 15 preset messages Press the message that you would like to use and...

Page 407: ...u may be prompted to update additional apps on your device This may require mobile data usage To disable this feature from the Settings screen select Menu Item Android Auto Preferences Your device is...

Page 408: ...shaded bar with arrows at the bottom of the map E207751 Re center the map by pressing this icon whenever you scroll the map away from your vehicle s current location E251780 E251779 Mute Press to mute...

Page 409: ...of state You can enter unique addresses that contain door number prefixes with or without the prefix For example you could enter 6N340 Fairway Lane or 340 Fairway Lane City name or zip code Point of...

Page 410: ...nation Work The time it takes to travel from your current location to Work displays To set your Work A prompt appears asking if you would like to create a favorite for work Select Work Enter a locatio...

Page 411: ...an then choose your route from three different options Start Uses the fastest moving roads possible Fastest Uses the shortest distance possible Shortest Uses the most fuel efficient route Economical R...

Page 412: ...Menu You can then select A full screen map displays during navigation Full Map Screen View Highway exit information displays on the right hand side of the screen during navigation Highway Exit Info Po...

Page 413: ...comparison with the current route Detour Only available if you have an active waypoint on your route See Waypoints later in this section for information on how to set waypoints Edit Waypoints Use thi...

Page 414: ...king directions to your destination POI Search Your paired phone can be used to update points of interest POI on the navigation system Send To Car You can send destinations to your navigation system u...

Page 415: ...easonable efficient route based on available speed limits traffic and road conditions You may know a local short cut that is more efficient at a given time than the route provided by SYNC 3 but you sh...

Page 416: ...If you shut down the app on your phone it shuts down the app on SYNC 3 as well Note If a SYNC 3 AppLink compatible app is not shown in the Apps Domain make sure the required app is running on the mobi...

Page 417: ...e extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device whi...

Page 418: ...ng of weather locations Area Touch this button to view scores and schedules from a variety of sports You can also save up to 10 favorite teams for easier access The score automatically refreshes when...

Page 419: ...can adjust the playback speed of podcasts When a podcast is playing you can choose Podcast Speed Faster Normal Slower For some USB devices SYNC 3 can adjust the playback speed of audiobooks When an a...

Page 420: ...Clock Format When active the clock adjusts to time zone changes Auto Time Zone Update This feature is only available in vehicles with navigation When selected the vehicle clock resets to GPS satellit...

Page 421: ...six digit number appearing on your phone matches the six digit number on the touchscreen 4 The touchscreen indicates when the pairing is successful 5 Your phone may prompt you to give the system perm...

Page 422: ...ow you would like the system to display your contacts You can choose Sort By Last Name First Name Select this option to re download your contact list manually Re download Contacts Select this option t...

Page 423: ...pt to place a call Roaming Warning When enabled a message displays when the battery on your phone is running low Low Battery Notification 911 Assist Enabling 911 Assist Note For this feature to work y...

Page 424: ...h phone Note If the vehicle is equipped with navigation a map with your current street information displays on the screen when 911 Assist is in process Radio This button is available if a Radio source...

Page 425: ...sXM to activate modify or track your account Navigation You can adjust many of the Navigation preferences by selecting the following menus Map Preferences Action and Description Menu Item Map Prefer e...

Page 426: ...The system searches for and displays available parking locations as you approach your destination Automatically Find Parking Select a level of cost for the calculated Eco Route The higher the setting...

Page 427: ...or Company is not responsible for any additional charges you may receive from your service provider when your vehicle sends or receives data through the connected device Action and Description Menu It...

Page 428: ...d under these options Note Ford Motor Company is not responsible or liable for any damages or loss of privacy relating to usage of an app or dissemination of any vehicle data that you approve Ford Mot...

Page 429: ...the following Action and Description Menu Item Enable this option to connect to Wi Fi for SYNC 3 vehicle software updates Wi Fi This provides you with a list of available Wi Fi networks within range A...

Page 430: ...n accordance with your vehicle network carrier agreement coverage and availability and may be used to enable a seamless transition from an old to new embedded modem and to confirm any updates are succ...

Page 431: ...option using the slider Rear Camera Delay You can find more information on the rear view camera system in the parking aids chapter of your owner manual OnboardModemSerialNumber ESN Selecting this but...

Page 432: ...ton is pressed Voice Command List Valet Mode Valet mode allows you to lock the system No information is accessible until the system is unlocked with the correct PIN When you select valet mode a pop up...

Page 433: ...k the door and wait for 2 3 minutes Make sure that your SYNC 3 screen is black and the lighted USB port is off The system may need to be restarted During a call I cannot hear the other person and they...

Page 434: ...setting off Check your cell phone s compatibility This is a cell phone dependent feature Text messaging is not working on SYNC 3 Try switching your cell phone off resetting it or removing the battery...

Page 435: ...and Bluetooth Stereo issues Possible solution Possible cause Issue Disconnect the device from SYNC 3 Try switching your device off resetting it or removing the battery then reconnect it to SYNC 3 Pos...

Page 436: ...corrupt file with a new version The file may be corrupted Some devices require you to change the USB settings from mass storage to media transfer protocol class The song may have copyright protection...

Page 437: ...ge with the same SSID Position the vehicle close to the hotspot with the front of the vehicle facing the hotspot direction and remove obstacles if possible Other Wi Fi Bluetooth microwave and cordless...

Page 438: ...ed equipped hotspot where the environment is more predictable Poor signal strength too far from the hotspot hotspot is supporting multiple connections slow Internet connection or other problems Softwa...

Page 439: ...one AppLink enabled apps are not installed and running on your mobile device My phone is connected but I still cannot find any apps Closing and restarting apps may help SYNC 3 find the application if...

Page 440: ...onnection to SYNC 3 My iPhone is connected my app is running I restarted the app but I still cannot find it on SYNC 3 Increase the Bluetooth volume of the device by using the device s volume control b...

Page 441: ...be saying the name exactly as it appears on your device Make sure you are saying the complete title such as California remix featuring Jennifer Nettles If there are any abbreviations in the name like...

Page 442: ...ptions for very popular artist names for example U2 such that you can always use the English pronunciation for these artists You may be saying the foreign names using the currently selected language f...

Page 443: ...an overwrite was declined A profile recall was performed while linking a keyfob The vehicle s ignition was not On and in Park or was shifted out of Run or Park while linking a keyfob The old linking...

Page 444: ...he vehicle is in motion My profile recalls but my preset positions do not The preset positions are the same as the Guest or previously active profile Unlink and relink your keyfob in the Personal Prof...

Page 445: ...or example call John Smith or selecting a track artist album genre or playlist directly from your media player for example play artist Madonna language phone USB Bluetooth audio voice control and voic...

Page 446: ...ranty Exterior Style Hood deflectors Side window deflectors Splash guards Spoiler Interior Style Ambient lighting Door sill plates with logo Floor mats Illuminated door sill plate Rear seat entertainm...

Page 447: ...os telephones and theft alarms Any such equipment installed in your vehicle should comply with Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulations a...

Page 448: ...tech items 3 BaseCARE Covers 84 components 4 PowertrainCARE Covers 29 critical components Ford Protect extended service plans are honored by all authorized Ford dealers in the U S Canada and Mexico Th...

Page 449: ...ore protection for your vehicle by purchasing a Ford Protect extended service plan Ford Protect extended service plan is the only service contract backed by Ford Motor Company of Canada Limited Depend...

Page 450: ...tification their technicians have received Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford Motorcraft and Ford authorizedbrandedre manufactured replacement parts These parts meet...

Page 451: ...ce information We strongly recommend the use of only genuine Ford Motorcraft or Ford authorized re manufactured replacement parts engineered for your vehicle Additives and Chemicals This owner s manua...

Page 452: ...necessary Hinges latches and outside locks for proper operation Lubricate if necessary Parking brake for proper operation Safety belts and seat latches for wear and function Safety warning lamps brake...

Page 453: ...is a comprehensive way to perform a thorough inspection of your vehicle Your checklist gives you immediate feedback on the overall condition of your vehicle NORMAL SCHEDULED MAINTENANCE Intelligent O...

Page 454: ...Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display 1 Change engine oil and filter 2 Rotate the tires Perform a multi point inspection recommended Inspec...

Page 455: ...0 000 mi 48 000 km Change engine coolant 2 At 100 000 mi 160 000 km Replace spark plugs Every 100 000 mi 160 000 km Inspect accessory drive belt s 3 Change automatic transmission fluid Every 150 000 m...

Page 456: ...ly Inspect frequently service as required Inspect half shaft boots See axle maintenance items under Exceptions Change automatic transmission fluid 30 000 mi 48 000 km Replace spark plugs 60 000 mi 96...

Page 457: ...he PTU lubricant will be more likely to require a fluid change if the vehicle has extended periods of extreme or severe duty cycle driving Changing or checking the PTU lubricant is not necessary unles...

Page 458: ...ions Vehicles operated in these conditions require frequent inspection and replacement of the engine air filter and cabin air filter SCHEDULED MAINTENANCE RECORD E146852 Repair Order Distance Engine h...

Page 459: ...nal Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 456 Flex TP3 enUSA Edition d...

Page 460: ...nal Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 457 Flex TP3 enUSA Edition d...

Page 461: ...nal Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 458 Flex TP3 enUSA Edition d...

Page 462: ...nal Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 459 Flex TP3 enUSA Edition d...

Page 463: ...nal Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 460 Flex TP3 enUSA Edition d...

Page 464: ...nal Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 461 Flex TP3 enUSA Edition d...

Page 465: ...nal Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 462 Flex TP3 enUSA Edition d...

Page 466: ...nal Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 463 Flex TP3 enUSA Edition d...

Page 467: ...nal Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 464 Flex TP3 enUSA Edition d...

Page 468: ...lectronic modules and airbags Note We test and certify your vehicle to meet electromagnetic compatibility legislation UNECE Regulation 10 or other applicable local requirements It is your responsibili...

Page 469: ...Van E239122 Truck E239121 466 Flex TP3 enUSA Edition date 201801 Second Printing Appendices...

Page 470: ...EMENT VEHICLE SOFTWARE END USER LICENSE AGREEMENT EULA You You or Your as applicable have acquired a vehicle having several devices including SYNC and various control modules DEVICES that include soft...

Page 471: ...not reverse engineer decompile translate disassemble or attempt to discover any source code or underlying ideas or algorithms of the SOFTWARE nor permit others to reverse engineer decompile or disass...

Page 472: ...WARE updates may cause you to incur additional charges from your wireless service provider If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplem...

Page 473: ...ssed through the SOFTWARE may be governed by the respective terms of use relating to such services If this SOFTWARE contains documentation that is provided only in electronic form you may print one co...

Page 474: ...t up or insert data while driving can distract your attention and could cause an accident or other serious injury Stop the vehicle in a safe and legal manner before attempting these operations Let You...

Page 475: ...relied upon in anyway When using the SOFTWARE you agree to be responsible for and assume the entire risk to the items set forth in Section a e above Disclaimer of Warranty YOU EXPRESSLY ACKNOWLEDGE A...

Page 476: ...EXCEPT IT DOES NOT INCLUDE A DISPUTE RELATING TO COPYRIGHT INFRINGEMENT OR TO THE ENFORCEMENT OR VALIDITY OF YOUR FORD MOTOR COMPANY OR ANY OF FORD MOTOR COMPANY S LICENSORS INTELLECTUAL PROPERTY RIGH...

Page 477: ...to hold an in person hearing instead For more information see adr org or call 1 800 778 7879 You agree to commence arbitration only in your county ofresidenceorFORDMOTORCOMPANY S principal place of b...

Page 478: ...the privacy policy at any time with or without notice to you You agree to visit http www telenav com from time to time to review the then current version of this Agreement and of the privacy policy 1...

Page 479: ...r otherwise transfer the TeleNav Software to others except as part of your permanent transfer of the TeleNav Software or e use the TeleNav Software in any manner that I infringes the intellectual prop...

Page 480: ...UDING WITHOUTLIMITATION ALLDAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT TORT INCLUDING NEGLIGENCE OR OTHERWISE THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV S SUPPLI...

Page 481: ...related intellectual property rights No licenses or other rights which are not expressly granted in this Agreement are intended to or shall be granted or conferred by implication statute inducement e...

Page 482: ...sty the Queen in Right of Canada Queen s Printer for Ontario Canada Post Corporation GeoBase Department of Natural Resources Canada HERE holds a non exclusive license from the United States Postal Ser...

Page 483: ...IMPLIED OF QUALITY PERFORMANCE MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT Some States Territories and Countries do not allow certain warranty exclusions so to that extent the...

Page 484: ...the United States government this Data is a commercial item as that term is defined at 48 C F R FAR 2 101 is licensed in accordance with these End User Terms and each copy of Data delivered or otherwi...

Page 485: ...he Data for the Territory of Canada Client shall affix in a conspicuous manner the following copyright notice on at least one of i the label for the storage media of the copy ii the packaging for the...

Page 486: ...ata 4 Additional Provisions The terms contained in this Section are in addi tion to all of the rights and obligations of the parties under the Agreement To the extent that any of the provi sions of th...

Page 487: ...ices V Europe Territory A Use of Certain Traffic Codes in Europe 1 General Restrictions Applicable to Traffic Codes Client acknowledges and agrees that in certain countries of the Europe Territory Cli...

Page 488: ...dges and agrees that the Ordnance Survey OS may bring a direct action against Client to enforce compliancewiththeOScopyrightnotice see Section IV D below and paper map requirements see Section IV B ab...

Page 489: ...ed GM Holden Limited Intelematics Australia Pty Ltd and Continental Pty Ltd B Third Party Notices for Australia In addition to the foregoing the End User Terms for any Application containing RDS TMC T...

Page 490: ...NG CARRIER MAKES NO WARRANTY EXPRESS OR IMPLIED OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SUITABILITY OR PERFORMANCE REGARDING ANY SERVICES OR GOODS AND IN NO EVENT SHALL AT T BE LIABLE W...

Page 491: ...e commercially reasonable efforts to solve any problem issues rigCustomer Remedies NAV2 and its suppliers entire liability and your exclusive remedy shall be at NAV2 s sole discretion either a return...

Page 492: ...reviously existing between us with respect to such subject matter Governing Law The above terms and conditions shall be governed by the laws of the People s Republic of China without giving effect to...

Page 493: ...cumstances will either Gracenote become liable for any payment to you for any information that you provide including any copyrighted material or music file information You agree that Gracenote may enf...

Page 494: ...h the management approach of low power radio wave radiation motors Article 12 For approved and certified low power radiation motor models companies firms or users must not alter the frequency increase...

Page 495: ...t is safe to do so 5 Service Continuity and Reception of the SUNA Traffic Channel We will use reasonable endeavours to provide the SUNA Traffic Channel 24 hours a day 365 days a year The SUNA Traffic...

Page 496: ...off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when p...

Page 497: ...494 Flex TP3 enUSA Edition date 201801 Second Printing...

Page 498: ...Disarming the Alarm 74 Appendices 465 Apps 412 412 SiriusXM Traffic and Travel Link 414 At a Glance 16 Audible Warnings and Indicators 96 Headlamps On Warning Chime 96 Key in Ignition Warning Chime 9...

Page 499: ...I M Testing 162 Center Console 145 Console Refrigerator and Freezer 145 Second Row Center Console 145 Changing a Bulb 261 Brake and Rear Lamps Rear Direction Indicator and Reversing Lamp 264 Front Dir...

Page 500: ...6 Proper Driver and Front Passenger Seating Adjustment 45 Driving Aids 196 Driving Hints 218 Driving Through Water 219 DRL See Daytime Running Lamps 84 E Economical Driving 218 Electromagnetic Compati...

Page 501: ...ps Front See Front Fog Lamps 85 Foot Pedals See Adjusting the Pedals 79 Ford Credit 11 US Only 11 Ford Protect 445 Ford Protect Extended Service Plan CANADA ONLY 446 Ford Protect Extended Service Plan...

Page 502: ...es 105 Adaptive Cruise Control 106 AdvanceTrac 106 Alarm 106 Automatic Engine Shutdown 106 AWD 107 Battery and Charging System 107 Blind Spot Information and Cross Traffic Alert System 108 Brake Syste...

Page 503: ...the Liftgate 69 Manual Seats 126 Lumbar Adjustment 126 Moving the Seat Backward and Forward 126 Recline Adjustment 126 Memory Function 128 Easy Entry and Exit Feature 129 Linking a PreSet Position to...

Page 504: ...king Aid 180 Rear Passenger Climate Controls 120 Rear Seats 129 Adjusting the Rear Seats 129 Rear View Camera 185 Using the Rear View Camera System 186 Rear View Camera See Rear View Camera 185 Rear W...

Page 505: ...e Airbags 48 Sitting in the Correct Position 123 Snow Chains See Using Snow Chains 292 Spare Wheel See Changing a Road Wheel 296 Special Notices 12 New Vehicle Limited Warranty 12 On Board Diagnostics...

Page 506: ...ratec 246 Under Hood Overview 3 5L Ecoboost 247 Universal Garage Door Opener 138 HomeLink Wireless Control System 138 USB Port 325 Using Adaptive Cruise Control 190 Automatic Cancellation 193 Blocked...

Page 507: ...General Information 268 Vehicle Certification Label 307 Vehicle Identification Number 306 Vehicle Storage 273 Battery 274 Body 273 Brakes 274 Cooling system 274 Engine 274 Fuel system 274 General 273...

Page 508: ...hnical Specifications 300 Windows and Mirrors 87 Windshield Washers 81 Windshield Wipers 80 Speed Dependent Wipers 80 Wiper Blades See Checking the Wiper Blades 259 Wipers and Washers 80 505 Flex TP3...

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