What to Do
What it Means
Convenience Cord LED
Indicators
Check
Outlet
(Amber)
Fault
(Red)
Power
(Green)
Request vehicle
service.
The convenience cord is experiencing a
ground fault at the charge port. The
cordset retry mode has been exhausted.
Your vehicle is not charging. Call for
service.
Off
On
On
Connect to a prop-
erly grounded AC
outlet.
Missing ground at AC outlet. Your
vehicle is not charging. The convenience
cord is in retry mode.
Two
flash
interval
On/Two
flash
interval
On
Request cordset
service. Replace
the cordset.
The convenience cord is experiencing
an internal fault. Call for service.
Off
On/
Flashing
On
Note:
If charging for your plug-in vehicle
fails, please call the Customer Relationship
Center, or click on Call for support or Live
chat at our website.
MOVING AND STORAGE
INSTRUCTIONS
Note:
Do not hold the convenience cord by
the flexible power cable.
Make sure that you completely wrap the
convenience cord after charging.
When complete, replace the convenience
cord in the luggage compartment.
Note:
Store the convenience cord in a clean,
dry place between the temperature of
-39.9–193.9°F (-40–90°C).
LOCATING THE CHARGE PORT
The charge port is between the front
left-hand side door and the front left-hand
wheel well. To open, press the center right
edge of the charge port door, and then
release.
E295258
Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
CHARGE PORT INDICATORS
The charge status indicator around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into five zones, the charge status
indicator displays the state of charge in 20
percent increments.
204
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing
Charging Your Vehicle - Plug-In Hybrid Electric Vehicle
(PHEV)
(If Equipped)
Summary of Contents for ESCAPE 2021
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