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Urgent Message Service.
In the case of a breakdown, Ford Roadside
Assistance will relay any urgent messages so that family and friends won’t be
worrying about you, or business colleagues kept waiting. So, whether you need
to change a business meeting or tell the family where you are, our personal
message service is there to help.
Emergency Windscreen Assistance.
For assistance simply call Ford
Roadside Assistance and we will refer you to the nearest reliable repairer. If you
can’t drive your vehicle, we can usually arrange to have them come to you. You’ll
be required to pay the repairer directly but you may be able to claim this cost
under your comprehensive motor vehicle insurance policy.
Emergency Medical Assistance.
If you are travelling away from home and
in unfamiliar territory you may find yourself or your travelling companions in need
of medical advice or treatment. Ford Roadside Assistance provides 24-hour
access to trained medical staff who will provide appropriate advice and refer
you to the nearest medical centre for treatment. The medical advice will be
offered free of charge, however, you will be responsible for fees associated with
obtaining medical attention or evacuation.
Emergency Travel Directions.
If you become lost or require travel directions
we can provide help and instructions for you to reach your planned destination.
We can also pass on messages if you are unexpectedly delayed.
Emergency Accident and Theft Assistance.
Although these incidents are
normally covered by comprehensive motor vehicle insurance, Ford Roadside
Assistance can offer you advice if your vehicle is involved in an accident, stolen,
or is vandalised. If you are involved in an accident and are unsure what to do,
simply phone us for advice.
Centralised Booking Service.
When your vehicle needs a service, call
0800-15 16 17 and we will make a booking on your behalf at your preferred
Ford Dealership. We, or the Ford Dealer will then call you back to confirm the
appointment has been made.
Legal Advice.
Ford Roadside Assistance can offer you legal advice 24 hours a
day on matters arising from the use or ownership of your vehicle. All telephone
advice is confidential and there are no consultation fees or telephone charges.
Legal advice does not extend to written advice, the preparation of briefs or
personal interviews.
FORD ROADSIDE ASSISTANCE BENEFITS
