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Ford Warranties
18. What is my responsibility with respect to the vehicle?
It is your responsibility to maintain, use and operate the
Vehicle in a proper manner
within
Ford’s
specified capacity and operating limitations, and to ensure that during
the
Ford Vehicle Warranty Period, the Vehicle is serviced regularly and promptly in
accordance with the instructions and recommendations stipulated for the
Vehicle
by
Ford in this guide.
In particular, it is your responsibility to arrange for
Ford Warranty Service
to be carried
out as soon as possible after you become aware of the need for such service, and to
arrange for the scheduled inspection services and the maintenance servicing of the
emission control systems and devices referred to in this guide, to be carried out at
the specified times, or at the specified or recommended intervals for such services.
19. What if the vehicle has been written off?
If
Ford
believes, on reasonable grounds, that a
Vehicle
has been
Written Off, the Ford
Vehicle Warranty will cease to apply to that Vehicle. Despite the fact that a Vehicle has
been
Written Off, the Owner may have rights under a Statutory Enactment in relation
to parts fitted to that vehicle.
If you require any further information with respect to the
Ford Vehicle Warranty or if
you experience difficulties in obtaining
Ford Parts, Ford Accessories, Ford Licensed
Accessories, Ford Warranty Service or general service please contact the Ford
Customer Relationship Centre. The telephone number and address of the Ford
Customer Relationship Centre is set out on the Customer Assistance and Service
page earlier in this guide.
20. If I have my vehicle serviced by someone other than an
Authorised
Ford Dealer will this void the Ford Vehicle Warranty?
For your peace of mind,
Ford recommends that you service your Vehicle at an
Authorised Ford Dealer using Genuine Ford Parts. Only Authorised Ford Dealers can
service your
Vehicle using specialised Ford diagnostic equipment and tools operated
by
Ford factory-trained technicians who will ensure that your Vehicle is operating
to manufacturer’s specifications. If you have a licensed and qualified independent
vehicle repairer servicing your
Vehicle, and they service the Vehicle in accordance
with the instructions and recommendations specified for the
Vehicle
by
Ford, then
your coverage under the
Ford Vehicle Warranty
will not be affected. However,
if a failure relating to the operation of the
Vehicle
is attributable to a failure by an
independent service outlet to carry out the service with reasonable skill and care, or
a failure by the independent service outlet to service the
Vehicle in accordance with
the instructions and recommendations specified for the
Vehicle
by
Ford
(including a
failure to follow our recommendation to use Genuine Ford Parts), the
Ford Vehicle
Warranty will not apply to such a failure.