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One-shot Destination Street Address
To set a destination with voice
commands, you can say:
Action and Descrip-
tion
Voice Command
The system asks
you to say the full
address. The
system displays an
example on-screen.
Find an Address
You can then speak the address naturally,
such as "One two three four Main Street,
Anytown".
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, please refer to the
tables below.
To check your cell phone's compatibility,
visit the regional Ford website.
Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC performance.
A lot of back-
ground noise
during a phone
call.
Try switching off your cell phone, resetting
it or removing the battery, then trying again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
is not set to off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC is not
able to down-
load my phone-
book.
Try switching off your cell phone, resetting
it or removing the battery, then trying again.
Possible cell phone
malfunction.
Try pushing your phonebook contacts to
SYNC by selecting the option to add.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC.
400
Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First Printing
SYNC™ 2